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DoubleTree by Hilton London - Greenwich

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Greenwich

Exterior
Meeting facility
Interior entrance
Family Room, 1 Queen Bed (Deluxe) | In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Catherine Grove, London, England, SE10 8FR
  • Place, Greenwich Market
    ‪11 min walk‬
  • Place, University of Greenwich
    ‪13 min walk‬
  • Place, Cutty Sark
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪92 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for King Room

In-room safe, desk, soundproofing, iron/ironing board

King Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Family Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Family Queen Room

  • Sleeps 3

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe) | In-room safe, desk, soundproofing, iron/ironing board

Family Room, 1 Queen Bed (Deluxe)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Family Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Accessible Twin Room

  • Sleeps 2

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

  • Sleeps 1

View all photos for Deluxe Family Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family Room

  • Sleeps 3

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About this property

DoubleTree by Hilton London - Greenwich

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London - Greenwich. During your stay, you'll be within walking distance of Greenwich Market. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from Greenwich Market and a 2-minute drive from University of Greenwich
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London - Greenwich. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
O1 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Self-parking fee: GBP 25.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Akira

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was most helpful , kind and cared about guests
Stayed 5 nights in Nov 2025

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
+ Decent hotel. Very helpful staff. Very comfy bed and pillows. Clean. Ok breakfast. Good secure car park (£25/night) but definitely worth pre-booking as not very big. - King room was still fairly compact and not much storage if you’re staying for more than 1 night. We were at the back and woken about 6:30am by recycling bin being emptied. Shower only… would have liked a bath.
Stayed 3 nights in Nov 2025

10/10 Excellent

Farrah

Stayed 2 nights in Nov 2025

4/10 Poor

Szilvia

Stayed 1 night in Oct 2025

10/10 Excellent

Dorota

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms, very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had such a fantastic stay at this hotel! The staff were so welcoming and friendly and very attentive to both me and my 5 year old. The breakfast was lovely, but I’d have liked to have had more vegetarian options for the cooked breakfast, perhaps some veggie sausages? The room was perfect - everything was clean and fresh and we could just about spot the London Eye from our window! It was a short walk to and from Deptford Bridge DLR station which was so convenient. I have recommended this hotel to everyone since I’ve returned from our trip. We will definitely book again when we come back to London.
The view from our room. You can see the DLR station is close
Stayed 2 nights in Oct 2025

10/10 Excellent

Abayomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are excellent, clean environment and the room was spacious.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just for one night bed was extremely comfort and room adequately sufficed for the occasion
Stayed 1 night in Oct 2025

8/10 Good

Maria Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean but too cramped. It felt as though we were squeezed into such a small place but charged for a huge room. I requested for adjacent rooms and received an email prior to our arrival that it would be accommodated. When we were checking in, the receptionist informed us that our rooms were adjacent but in two different floors (802 and 902)! I didn’t realize that adjacent has a different meaning for Hilton group of hotels. Where are we going to access each room? Through the floor/ ceiling? The check out staff were very accommodating and nice. We did request to store our luggage after check out as our ride was not available yet. The staff helped us with ensuring that they’re labeled and stored correctly.
Stayed 2 nights in Oct 2025

6/10 Okay

Aameer, London

Disliked: Cleanliness, amenities
One of the first things it says when booking on here is soundproofed rooms, but my room was pretty noisy. You could hear the water pipes, other people’s doors closing, and the people upstairs. The hotel imposes tray charges on top of its high prices for room service, so it should do better with collecting trays. The corridor area of my cluster of rooms stank at night and when I checked in the morning because someone had left food out. The room was okay but pretty pokey. The wardrobe doors couldn’t open fully. The one window was small and up high, so no real view outside. No minibar/fridge.
Stayed 1 night in Oct 2025

4/10 Poor

Mohammed

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointing stay, poor Mattress and early morning noise I stayed at the Hilton in Greenwhich last night,unfortunately my experience was below expectations. When I arrived the receptionist didn’t seem welcoming. Which gave a poor first impression. The room itself was fine in the basement, but the mattress was in terrible condition,when i sat on it, it sank all the way down,making it very uncomfortable to sleep on,to make matters worse from around 7:00am then was continuous noise from the gym above my room, which made it impossible to get any rest after a late night, I only managed about four and a half hours of sleep in total, overall I left feeling quite disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to detail. Noticed it was my birthday and sent up complimentary canapes. A lovely touch
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

OLANSHILE

Liked: Cleanliness, staff & service
Very good, and the parking in the area is very safe
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 2 nights in Oct 2025

8/10 Good

ROBERT

Liked: Staff & service, property conditions & facilities, room comfort
The breakfast was great, room cleaning by the staff lacked a bit, left dirty wet towels
Stayed 3 nights in Oct 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, great breakfast, good location.

The reception team were lovely and efficient. The breakfast was very food and the restaurant very well maintained. The staff were really good. The room was an upgrade and had great views. Sadly things like no shower curtain or screen meant water went all over the floor and soaked the shower mat. The mirror needed a new battery and there was only one pair of slippers. Probably not for everyone but we use them after the shower. That was the main reason we reduced our score on cleanliness. Someone had even written their name in the steamed up windiw during our stay. Strange.
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Julio

Stayed 3 nights in Sep 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

ROBERT

Stayed 1 night in Oct 2025

6/10 Okay

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were disturbed by the other guests
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff worked very very hard to make your stay great cant praise them enough, the food was aslo excellent price is a little high but when you see quantity and quality it is well worth every penny, i would give 6 stars if i could clean, smart, staff go out of their way for you i will definitely recom3nd and stay again,, my only gripe is the glass door on the bathroom but most hotels are the same,,,, EXCELLENT STAY
Stayed 4 nights in Oct 2025

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