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The Princess Hotel – St Pancras Hotel Group

2.0 star property

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Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Exterior
Free toiletries, hair dryer, towels, soap
Reception
Basic Five Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • Place, Russell Square
    ‪9 min walk‬
  • Place, University of London
    ‪12 min walk‬
  • Place, The British Museum
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Single Room, Shared Bathroom

8.8 out of 10
Excellent
(18 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Double Room, Shared Bathroom

7.8 out of 10
Good
(15 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Twin Room, Shared Bathroom

7.2 out of 10
Good
(17 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Five Room, Shared Bathroom

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

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About this property

The Princess Hotel – St Pancras Hotel Group

Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Princess Hotel – St Pancras Hotel Group. During your stay, you'll be within walking distance of Granary Square. Free WiFi in public areas, concierge services and valet parking (surcharge) are available.
  • Free WiFi
  • Valet parking and self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Granary Square and University of London
The Princess Hotel – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Princess Hotel – St Pancras Hotel Group also features express check-out and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 35 per day)
  • Covered valet parking on site (GBP 35 per day)
  • Limited on-site valet and self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 buildings
  • Built in 1850
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: GBP 35 per day
  • Valet parking fee: GBP 35 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

The Princess Hotel – St Pancras Hotel Group Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 1003 reviews
Rating 8 - Good. 401 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Ruth Hollingsworth

Liked: Cleanliness, amenities
Spotless shared shower room and toilets. The bedroom had everything we needed, I just wouldn't call it a hotel, it was more like a hostel with a private room, we weren't in the building where the reception was.
Stayed 2 nights in Jan 2026

10/10 Excellent

Caz

Liked: Cleanliness, staff & service, amenities
Night porter/ receptionist was very understanding and patient with me. Really comfortable bed and nice clean room. Thank you for your hospitality. Salut!
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah-jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean , staff where great help, the location was perfect
Stayed 3 nights in Jan 2026

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff were good. Challenged me at night to check I was a guest - which is good security! Room 11 was a little noisy this morning, with bathroom next door and cleaning of rooms. Very close to St. P and a well-maintained property.
Stayed 1 night in Jan 2026

6/10 Okay

Liliana

Stayed 2 nights in Jan 2026

10/10 Excellent

Marilena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice bathroom, helpful staff, very central. What more do you need?!
Stayed 3 nights in Jan 2026

10/10 Excellent

Riko

Liked: Cleanliness, amenities, property conditions & facilities
Staff members were nice! You have to take stairs to get to your room, but the staff member kindly brought my language to the room. It was shared bathroom but it was very clean so there was no problem with that. Also you can enjoy coffee or tea in the room. Thank you for your service!
Stayed 1 night in Dec 2025

10/10 Excellent

Licinia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, so close to Kings cross station or St Pancras International (Eurostar). There’s also Burger King and a bank. Our room were very clean every time we returned back for the night. At times it can be noisy as there are lots of people and tourists around but it didn’t affect our family. Our room was very warm during the cold winter.
Stayed 5 nights in Dec 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was more than expected. Service was fantastic. Easy check in and out. Staff so welcoming. Very clean place. Would definitely stay again and recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very clean either amazing service
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a quick stay. Very clean and the staff were very helpful. It’s a very short walk to St. Pancras train station.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 1 night in Oct 2025

8/10 Good

Juan

The staff was so kind.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, courteous staff, very convenient location and good value.
Stayed 2 nights in Nov 2025

8/10 Good

John

Stayed 1 night in Oct 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 1 night in Oct 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very small but I guess that is normal in London. The place was clean, I had no allergy issues. The staff was great in accomodating a room earlier for me, which was great because I had just traveled internationally and had no sleep, I was falling asleep in the lobby waiting. I would stay there again!
Stayed 2 nights in Aug 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abc
Stayed 1 night in Oct 2025

8/10 Good

D.

Liked: Staff & service, amenities, property conditions & facilities
I liked it a lot. Small room, but cozy and comfy. It had everything I needed.
Stayed 1 night in Oct 2025

6/10 Okay

Vladimir

Stayed 2 nights in Oct 2025

8/10 Good

Jon, Courteuil

Liked: Cleanliness, staff & service
This is the kind of comfortable two-star experience you like when you do't intend to spend much time in the room. I'd recommend it highly on that basis. Staff was very friendly and helpful (if a bit busy). Room was clean and orderly, nice decoration for a two star and quiet when the window was closed. The nearby shared bath was bright with nice fixtures and kept clean. The location was perfect--near St Pancras station and a lot of nice eating places, but not so near the bustle becomes intrusive. The only drawbacks were that the room was in a building separate from the main desk and down a winding set of hallways, stairs, half-steps (AKA trip hazards) and low overheads in the basement. If you are at all mobility compromised, it might be difficult, especially with bags. Staff was very kind to help me carry my bag without my asking. Also, because of the basement location, street noise was a bit intrusive late at night when the below-pavement-level window was open, which was necessary because there was no AC. Still these factors would not in any way prevent me from staying here again. Recommended.
Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Alexious

Disliked: Amenities, property conditions & facilities
There were lots of shops but it was too noisy,people from across the street were shouting
Stayed 2 nights in Oct 2025

8/10 Good

Antoinette

Stayed 1 night in Oct 2025

2/10 Terrible

Noelia

Stayed 1 night in Oct 2025