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The Princess Hotel – St Pancras Hotel Group

2.0 star property

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Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Reception
Basic Five Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace
Exterior
Free toiletries, hair dryer, towels, soap

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • Place, Russell Square
    ‪9 min walk‬
  • Place, University of London
    ‪12 min walk‬
  • Place, The British Museum
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Single Room, Shared Bathroom

9.0 out of 10
Wonderful
(16 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Double Room, Shared Bathroom

7.6 out of 10
Good
(14 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Twin Room, Shared Bathroom

7.2 out of 10
Good
(15 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Five Room, Shared Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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Front of property
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About this property

The Princess Hotel – St Pancras Hotel Group

Victorian hotel in London with a 24-hour front desk
Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Princess Hotel – St Pancras Hotel Group. During your stay, you'll be within walking distance of Granary Square. Free WiFi in public areas, concierge services and valet parking (surcharge) are available.
  • Free WiFi
  • Valet parking and self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Granary Square and University of London
The Princess Hotel – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Princess Hotel – St Pancras Hotel Group also features express check-out and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 35 per day)
  • Covered valet parking on site (GBP 35 per day)
  • Limited on-site valet and self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 buildings
  • Built in 1850
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: GBP 35 per day
  • Valet parking fee: GBP 35 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

The Princess Hotel – St Pancras Hotel Group Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 283 out of 890 reviews
Rating 8 - Good. 369 out of 890 reviews
Rating 6 - Okay. 140 out of 890 reviews
Rating 4 - Poor. 53 out of 890 reviews
Rating 2 - Terrible. 45 out of 890 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Ideal hotel, literally 2 mins walk from Kings Cross/St Pancras. Very welcoming reception staff, and cases stored before check in and placed in our room. Room was clean with small sink and tea/ coffee making facilities. We were only able to get a room with shared bathroom but this was no issue at all
Stayed 1 night in Sep 2025

10/10 Excellent

Donna Maxine, N Ft Myers

Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our visit
Stayed 1 night in Sep 2025

10/10 Excellent

Katie, Binghamton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very walkable, Kings Cross and St. Pancras station were a five minute walk away. My room, and the shared bathroom, were clean. I had towels available, kettle and a hair dryer too. The little details were not missed.
Stayed 2 nights in Aug 2025

8/10 Good

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay here was very pleasant. The room was small but comfortable and had what we needed - the sink in the room was great to have. The room and shared bathrooms were really clean and the bathrooms were very quiet so we had no issue with using them when we needed. The staff member who checked us in was nice and efficient. We were able to leave our keys in the room after checking out which was nice. The location was great - right by the Kings cross and felt pretty safe. The only downside was that the twin beds felt very small. Overall our stay was pleasant for a very reasonable price.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Its clean and walking distance to eatingnolaces andbtransportation
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great central location. Very clean!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
It was perfect for a short stay, quiet and clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Mike

Stayed 1 night in Jul 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near ki gs cross station. Very amazing staff. My sister and i had back issues so they carried our bags to and from the room. Very helpful staff and clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover

Convenient for the station, clean and comfortable
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with group

Average

Share bathroom isn’t one pictured, it’s so so small
Stayed 2 nights in Jul 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and clean. Staff helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really close to the train station but on a quiet road. We shared a toilet with the rest of the floor but had a sink and shower in our room. The room was small but comfortable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a great location for a great price
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2025

6/10 Okay

Kaitlyn

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Meila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super sweet! We had to check in super late after a flight, and they were incredibly accommodating. No AC in late June in London was a little rough, but they were lovely to set two fans in the room for us and have the window and door open for air flow before we got in. Solid experience overall.
Stayed 1 night in Jul 2025

4/10 Poor

Dean

Business traveller
Disliked: Room comfort

Poor area and room at an expensive price

For the price of the room (£180) you would expect an ensuite bathroom. The shared bathroom is 2 floors down. Too far. The room was directly on the street and you could hear every late night / early morning conversation. Next time i ll book a travelodge.
Stayed 1 night in Jul 2025