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Putney Hotel, BW Signature Collection

2.5 star property

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Photo gallery for Putney Hotel, BW Signature Collection

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Deluxe Room, 1 Double Bed, Non Smoking, Balcony | Bathroom shower
Exterior
Reception
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • Room service
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
214 Upper Richmond Road, London, England, SW15 6TD
  • Wimbledon Tennis Club
    ‪6 min drive‬
  • Stamford Bridge Stadium
    ‪6 min drive‬
  • Hyde Park
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Putney Hotel, BW Signature Collection

Hotel with a restaurant, near Thames River
A restaurant, free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free hotel.
Putney Hotel, BW Signature Collection offers 35 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Putney Hotel, BW Signature Collection, you'll be within walking distance of Thames River. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • Just a 2-minute drive from Thames River and 9 minutes from Kensington High Street
There's a restaurant on site. WiFi is free in public spaces. Putney Hotel, BW Signature Collection also features multilingual staff, room service (during limited hours), and a lift.

This London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Putney Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Putney Hotel BW Signature Collection
Putney BW Signature Collection
Putney BW Signature Collectio
Putney Hotel, BW Signature Collection Hotel
Putney Hotel, BW Signature Collection London
Putney Hotel, BW Signature Collection Hotel London

Putney Hotel, BW Signature Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 134 reviews
Rating 8 - Good. 39 out of 134 reviews
Rating 6 - Okay. 41 out of 134 reviews
Rating 4 - Poor. 12 out of 134 reviews
Rating 2 - Terrible. 13 out of 134 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Nice hotel but a bit chilly!!

Nice hotel with friendly staff, a little disappointed that there wasn’t a Duvet for the sofa bed! The staff were helpful but could only find me a mattress topper!!
Stayed 1 night in Feb 2025

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Location is great - next to lots of cafes, shopping and Train Station close. Downsides - Quite noisy. Breakfast didnt exist but nice cafe 30m away - so used this instead.
Stayed 2 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller

Watch out for the hidden costs !

Hotel looked dated. Bit dodgy having a picture of the room over looking the Thames, when the hotel is in the centre of Putney & nowhere near the Thames Unhappy at the ‘surprise’ £50 deposit I had to pay upon arrival, even though I had pre paid for the whole trip in the first instance. Yes, this maybe in the T’s & C’s but come on no one is reading all of that. It needs mentioning at the point of booking.
Stayed 4 nights in Feb 2025

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Stayed 1 night in Jan 2025

6/10 Okay

Suzan

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff were very pleasant and helpful and accommodating when alerted to problems. Rooms vary tremendously. First room I was assigned to was tiny and dark, with only one narrow window in a corner, and a walk-in shower that did not drain properly leaving the entire bathroom floor soaked. Proprietor offered to move me to a new room, which was much bigger and brighter and functioned better. Yay! Sheets and towels were clean and beds and pillows were comfy. But… carpets were stained beyond cleaning and need to be replaced. Bathroom amenities were sparse. No hair dryer — outlets note they are for shavers only. Overall, hotel was serviceable and a decent budget option. But not likely to stay there again.
Stayed 4 nights in Jan 2025

8/10 Good

Sharon

Travelled with family
Liked: Staff & service, room comfort

Nice stay

The hotel was nice and quiet. Convenient to everything we needed shops bars restaurants. The only thing that let the hotel down was stains on the carpets
Stayed 1 night in Jan 2025

6/10 Okay

John Stuart

Not the best
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Good use of space to have nice rooms but not the usual hotel experience, more of a serviced room. Comfortable big bed and nice bathroom. Road noise can be a problem
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

A

Stayed 1 night in Oct 2024

4/10 Poor

Jonathan

Travelled with group
Disliked: Amenities, property conditions & facilities
Shabby . Broken window in the room . Very run down hotel generally.
Stayed 1 night in Oct 2024

10/10 Excellent

maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff where very friendly I would definitely stay again
Stayed 2 nights in Oct 2024

2/10 Terrible

Tony

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience, would not return or recommend

First time I have stayed at this hotel and it was not a pleasant experience from the moment I walked into the room. It was very cold inside because one of the windows was not sealed so it was not letting in a cold draft (it was 9C outside) but also all the noise from the main road (motorcycles, buses, trucks, people, etc.). I got the person on the front desk to come up to the room and she tried to lock the window, but it made no difference. I asked what I should do, and she said to turn on the heating because there were no other rooms. I was not accepting this resolution so continued to press for another room. She finally confirmed there was another room but the problem was that it was a basic room and they refused to refund the difference. I ended up having one of the worst nights sleep because even with the heating on it was very cold in the room and the loud noises kept waking me up. I left the next day as I could not do another night in that room.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would think twice before booking it!

I’ve never had to give any of the hotels I stayed in such a bad review. I always read reviews before booking anything but I had no opportunity to do it this time, unfortunately. It’s recommended for the management and owners to revisit basic cleaning steps. It’s not hard to get the room hoovered and dusted before guests arrival. Carpet looks absolutely terrible and smells of dump as soon as you open the door. There were a lot of cobwebs in a room, making it look like an abandoned attic! Sorry it’s a definite no for me!
Stayed 1 night in Oct 2024

8/10 Good

Denis

Stayed 2 nights in Oct 2024

2/10 Terrible

Aonani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos were not an accurate representation of the property or rooms. My shower didn’t drain, causing the bathroom to flood. The bed was extremely uncomfortable, and there was no deadbolt on the door, which made me feel unsafe. I checked out immediately after arriving. I filed a claim for a refund but have received no response.
Stayed 11 nights in Sep 2024

8/10 Good

Krithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Putney Hotel, BW Signature Collection was fine. I read reviews before staying and while I might agree with some of the comments made about the rooms, my bed was comfortable and clean and the minor issue I had was rectified immediately and the staff (particularly Christina on Reception) were absolutely lovely and so helpful. The location was perfect for everything I needed and I could walk to lots of cafes, restaurants and also the tube, train and bus stops.
Stayed 5 nights in Sep 2024

6/10 Okay

Colm

Disliked: Cleanliness, property conditions & facilities
Not a great property. Quite a bad smell at Ground floor level. The hotel overall is quite tired and really needs some attention .
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

6/10 Okay

Deborah

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nice staff. Good customer service. Tired hotel that needs updating but ok for 1 night stay . Dodgy stain on bed cover. But other wise clean sheets and comfy bed. Take your earplugs, on a main road
Stayed 1 night in Sep 2024