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Raffles London at The OWO

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Photo gallery for Raffles London at The OWO

A grand staircase with red carpet, marble balustrades, and a large chandelier.
Creator video
A restaurant with a high ceiling and glass panels, featuring tables and chairs arranged for dining.
A grand room with a chandelier, large windows, and a fireplace.
A grand hallway with a chandelier, wooden paneling, and a bathtub.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
57 Whitehall, London, England, SW1A 2BX
  • Place, Whitehall
    ‪1 min walk‬
  • Place, Banqueting House
    ‪1 min walk‬
  • Place, Royal Horse Guards
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪77 min drive‬

Room options

View all photos for Classic Room

A hotel room with a bed, a desk, a chair, a window with patterned curtains, and a painting on the wall.

Classic Room

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Corner

Suite, Corner | Premium bedding, down duvets, memory-foam beds, minibar

Suite, Corner

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A grand interior with a central staircase, ornate columns, and a large chandelier.

Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a bed, a desk, a chair, a lamp, a window with curtains, and a painting on the wall.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Ministerial)

Suite (Ministerial) | Premium bedding, down duvets, memory-foam beds, minibar

Suite (Ministerial)

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Westminister)

A hotel room with a flat-screen TV, a sofa, a coffee table, a cabinet, a lamp, and a painting on the wall.

Suite (Westminister)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, down duvets, memory-foam beds, minibar

Executive Twin Room

  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Twin

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite Twin

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

A living room with a television, two armchairs, a sofa, a coffee table, and a lamp.

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, memory-foam beds, minibar

Superior Twin Room

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Raffles London at The OWO

This smoke-free hotel features 9 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, 3 bars/lounges, a health club and valet parking are on-site. Housekeeping is available on request.
Raffles London at The OWO offers 120 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Raffles London at The OWO. During your stay, you're just a quick walk from Trafalgar Square. You'll find features such as free WiFi in public areas, plus 9 restaurants and 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at one of the 9 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and Pilates classes
  • Just a 4-minute walk from Trafalgar Square and 7 minutes on foot from Big Ben
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Raffles London at The OWO offers its guests a full-service spa, an indoor pool, and a health club. There are 9 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Raffles London at The OWO. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Mauro Colacreco – On-site fine-dining restaurant. Open select days.
Mauro's Table – On-site fine-dining restaurant. Open daily.
Saison – On-site restaurant. Open daily.
The Guards Bar and Lounge – On-site cocktail bar. Open daily.
The Drawing Room – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 3 bars/lounges
  • 9 restaurants
  • Couples/private dining

Restaurants on site

  • Mauro Colacreco
  • Mauro's Table
  • Saison
  • The Drawing Room
  • The Guards Bar and Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1906
  • Comprehensive food waste policy
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPad

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 45 for adults and from GBP 22.50 for children
  • Valet parking fee: GBP 70 per night
  • Rollaway bed fee: GBP 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT and WeChat Pay
Safety features at this property include a fire extinguisher and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)

Raffles London at The OWO Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 99 out of 107 reviews
Rating 8 - Good. 3 out of 107 reviews
Rating 6 - Okay. 1 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nigel

Very nice hotel. Spy bar was a bit pricey. Room was clean and staff were very helpful. Champaign at check in was a nice touch
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SAIKO

Liked: Cleanliness, staff & service, amenities
Best location, beautiful and historical building, clean room, of course! Best part is historical tour by staff. Also they let me know about my lost item before I realized. Thank you so much!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Beautiful old building lovingly restored. Perfect room, very quiet. Amazing spa and pool.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zeenat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Everything worked as expected. Extra friendly staff, beautiful hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, beautiful, historic building. Perfect location.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Geraldine

Absolutely amazing hotel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility; steeped in history. Staff providing excellent service. Best 5* hotel in London.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel. The staff were incredible. Our room was lovely, large and clean. Everything about the hotel is exceptional. The Pool and gym are second to none in the world.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel with a great history. The difference between this hotel and other 5* hotels is the staff. They were all pleasant and helpful and really made you feel comfortable in your surroundings. The staff really are what makes this a great hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is ALWAYS amazing and wonderful everytime we stay here. The staff is warm and courteous. They know their guests by name and call them by it EVERYTIME they encounter them without prompts or computers. The rooms are beautiful and spacious with every amenity imaginable. This is our favorite hotel in the world.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Bożena

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful historic building renovated into a luxury hotel.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Steven

Liked: Amenities, property conditions & facilities
This is one of the nicest properties that you can possibly visit in the world. we love our stay we love the staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities
Our stay at Raffles London at the OWO was truly the experience of a lifetime! From the moment we entered the property, we were treated like royalty. Every member of the staff goes above and beyond expectations! We stayed over New Year’s Eve and the location was perfect. Our room was luxurious and we felt very pampered. The spa area is exquisite and the staff there are so friendly and pampering! This hotel is truly a gem and one of the very best hotel experiences we have had. We hope to return in the future!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless stay as always, would now not stay anywhere else when in the city.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the Best Ever hotel you’ll stay in.

Everything about Raffles London is first class. We like luxury and without doubt this hotel beats every other hotel we’ve been too. Likewise Guerlain spa and treatments sensational. Our new go to stay when we travel to London.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wonder if even heaven has better accommodations than the OWO. Fantastic property!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and the staff could not be more helpful and attentive. The spa treatments and pool facilities are of the highest quality. I would thoroughly recommend this hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected in this premium hotel…absolutely perfect!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the OWO and I have to say it did not disappoint
Stayed 1 night in May 2024
Verified

10/10 Excellent

Devendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding classy new property in a classic landmark building, great service and location.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel. The staff were friendly and attentive. Definitely a hotel to visit when you’re in London
Stayed 1 night in Nov 2023