See all properties

The Westin London City

Property class: 5 and above

Choose dates to view prices

Photo gallery for The Westin London City

Property amenity
Creator video
Property amenity
Indoor pool
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
60 Upper Thames Street, London, England
  • Place, Thames River
    ‪1 min walk‬
  • Place, St. Paul's Cathedral
    ‪6 min walk‬
  • Place, Tower of London
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Signature Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 Bedroom (View)

Duplex, 1 Bedroom (View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Duplex, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom, City View

  • City view
  • 95 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 3 Bedrooms, River View (The Cadogan Residence, View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 3 Bedrooms, River View (The Cadogan Residence, View)

  • River view
  • 164 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

  • River view
  • 164 sq m
  • Sleeps 6
  • 1 King Bed

Similar properties

Indoor pool
Hilton London Bankside
London City Centre
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,003 reviews
The price is €174
includes taxes & fees
12 Apr - 13 Apr
Hilton London Bankside

About this property

The Westin London City

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The Westin London City offers 226 air-conditioned accommodations with tablet computers and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Westin London City. During your stay, you'll be connected to the convention centre and just a quick walk from St. Paul's Cathedral. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at Hithe + Seek
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute drive from Tower of London and 5 minutes from London Eye
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Westin London City offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury The Westin London City.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:30 AM.
Hithe + Seek – This cocktail bar specialises in local cuisine and serves dinner and light fare. Happy hour is offered.
Mosaic – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (103 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (98 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

The Westin London City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 355 reviews
Rating 8 - Good. 49 out of 355 reviews
Rating 6 - Okay. 20 out of 355 reviews
Rating 4 - Poor. 4 out of 355 reviews
Rating 2 - Terrible. 8 out of 355 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Gordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a generally pleasant stay, but a few details fell short. On the positive side, our room was spacious, impeccably clean, and very comfortable. We especially appreciated how quiet the room was and the fact that we had full control over the temperature. However, we ran into some frustrations. My companion and I are both larger men; when we requested a second robe, the staff delivered a small size that would only fit a petite person, which felt a bit dismissive of our needs. Additionally, both the shower and sink drains were badly clogged, taking a significant amount of time to empty. With a little more attention to maintenance and guest requests, this would be a 5-star stay.
Stayed 3 nights in Jan 2026

6/10 Okay

Ahmed

Stayed 6 nights in Dec 2025

10/10 Excellent

LANCE, ST JOHNS

Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Bernard

Stayed 4 nights in Dec 2025

10/10 Excellent

Pritpal

Stayed 1 night in Nov 2025

8/10 Good

Otabek

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great great great place to stay. Highly recommended.
Stayed 6 nights in Nov 2025

8/10 Good

Jermaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the facility of the hotel and check in staff were fantastic. However, sadly our night was spoiled by the night staff who don't understand the idea of room service or what it takes to look after the client. The night staff were rude, dismissive, and unacceptable. All we wanted was a hot chocolate and ice cream, what we got was nothing but ridicules responses.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Enid

Stayed 3 nights in Oct 2025

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
In house restaurants had good presentation of foods served but the food itself was bland and uninspired. Plan on eating off location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect in every way. outstanding.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 4 nights in Oct 2025

8/10 Good

Julia

Stayed 2 nights in Sep 2025

10/10 Excellent

Karol

Stayed 1 night in Sep 2025

10/10 Excellent

Youme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good the hotel was clean and staff were very friendly,
Stayed 2 nights in Sep 2025

10/10 Excellent

Reishantae

Stayed 1 night in Sep 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, dark rooms.

Amazing staff and service, Rooms are spotless. However I can only give it 4 stars as the rooms (which are a good size), only have very small windows and are quite dark.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amir

Stayed 3 nights in Aug 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa excellent location great service really friendly staff it was the perfect choice
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay — spotless room, friendly staff, and excellent service. Spa was relaxing an
Stayed 1 night in Sep 2025

10/10 Excellent

Nav

Travelled with group
Liked: Amenities
all staff were friendly and helpful and efficient
Stayed 3 nights in Sep 2025