Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Terrace/patio
Lobby lounge
Airport shuttle
Reception
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

Deluxe Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

7.6 out of 10
Good
(17 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Standard Double Room

8.2 out of 10
Very good
(282 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.2 out of 10
Very good
(76 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(26 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive King Room

  • Sleeps 4

Standard Twin Room

  • Sleeps 2

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About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.50 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1061 out of 2717 reviews
Rating 8 - Good. 963 out of 2717 reviews
Rating 6 - Okay. 422 out of 2717 reviews
Rating 4 - Poor. 144 out of 2717 reviews
Rating 2 - Terrible. 127 out of 2717 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Ann Loo

Disliked: Property conditions & facilities
Very basic room. Room size small for uk standard.
Stayed 1 night in May 2025

8/10 Good

Fred

Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect to stay at before an early flight
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Amenities
An old hotel that needs refurbishment. Aldo charging 8 GBP to go through the security is both unnecessary and randomly administered.
Stayed 1 night in May 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The purpose of our trip was a convenint hotel for the night prior to an early morning flight and the hotel delivered on that. Yes it is dated and not a room to spend a lot of time in. Location great for Heathrow. Limited around the area so we took the 81 bus to Slough (30 mins) then train to Windsor (10 mins) for the afternoon and it was great. We got the pod to the hotel from T5 at £8 each and it took 5 mins! On the way back we took the 423 bus £1.75 each and it took 10 mins
Stayed 1 night in May 2025

6/10 Okay

KATIE

Liked: Staff & service
Disliked: Property conditions & facilities
The first time I stayed in the hotel with no elevator so we had to drag our heavy luggages through the stairs. Location is convenient and you get to have a good sleep rather than wait at the airport.
Stayed 1 night in May 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, room comfort
It was clean but needs updating. Quilt cover had a rip but only for a stop over so was fine. Wouldn't have wanted to pay any more than we did
Stayed 1 night in May 2025

10/10 Excellent

Jade

Stayed 1 night in May 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Quiet hotel considering how close it is to the airport. Convenient travel pods to T5
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel very convenient to airport. S great price too😀 Will definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient in regards to location for terminal 5 Heathrow
Stayed 1 night in May 2025

10/10 Excellent

martha

Stayed 1 night in May 2025

10/10 Excellent

Thomas

The pods make travel to the hotel from LHR very convenient.
Stayed 1 night in May 2025

8/10 Good

Marian

Liked: Property conditions & facilities
It was nice.but by we got the husband,was ready for a drink bar should have shut a midnight, we got upstairs at 11.30 it was shut.
Stayed 1 night in May 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service
The hotel is in dire need of an upgrade, I think the carpet has been there since the 80's. It was very easy to get to Terminal 5 however, but extremely basic room and stay.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, room comfort
Hotel near the airport. There are pods from the car park that take you into the airport. Good value.
Stayed 1 night in May 2025

10/10 Excellent

Satvinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Dec 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A good, moderately priced spot near the airport for a night's stay. Food in the restaurant was excellent. Rooms a little small but adequate.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

Dirty hotel. Stained sheets. Very dated.
Stayed 1 night in May 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing wrong with the hotel, its just your standard airport hotel. Nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great value and very easy to get to Heathrow T5
Stayed 1 night in May 2025