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citizenM Los Angeles Downtown

Property class: 4

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Photo gallery for citizenM Los Angeles Downtown

Property amenity
Bar (on property)
Lobby
Front of property
Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪7 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(30 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of citizenM Los Angeles Downtown's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Grand Central Market. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by foot from Walt Disney Concert Hall and a 2-minute drive from Crypto.com Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3485 out of 4439 reviews
Rating 8 - Good. 624 out of 4439 reviews
Rating 6 - Okay. 162 out of 4439 reviews
Rating 4 - Poor. 76 out of 4439 reviews
Rating 2 - Terrible. 92 out of 4439 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

M Francis

Liked: Cleanliness, property conditions & facilities
Cleaning staff was amazing. Friendly staff as well.
Stayed 3 nights in Jan 2026

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities
Clean room, courteous staff, daily clean and fresh supplies.
Stayed 4 nights in Jan 2026

10/10 Excellent

Joslyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a great stay! The rooms are quite small, but they are perfectly appointed, clean, and very comfortable. The staff is amazing, it really felt like home to come through the door every day. The food is great. The bar is very nice and there are many very thoughtful shared spaces that provide places to work, places to socialize, and places to relax, so that it doesn’t matter that the room itself is quite small. Highly recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Entire experience was great. Service was great.
Stayed 1 night in Jan 2026

8/10 Good

Sierra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
TV didn't work properly and staff offered a few ways to fix it. Nothing worked, and when they told me to call them at the front desk to let them know if something they tried fixed it, it went to being on hold for over a minute. I went back downstairs and the phone had been off the hook, so it never even rang for them. Eventually they moved me into a different room but it was on a lower floor so the view was just of someone's apartment. Very small rooms but otherwise everything was nice. I'd stay again if the location/price worked out, but I'm not so sure about it being a good room for a long term stay. It's also hard to get in/out of the bed as the "inner" person.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kwacha

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I ever stayed at
Stayed 2 nights in Jan 2026

10/10 Excellent

Khaleelah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. The bed was super comfortable, the room was clean, and the overall atmosphere was modern, calm, and inviting. The staff was friendly and the hotel felt well designed and relaxing. I would definitely stay here again.”
Stayed 3 nights in Jan 2026

10/10 Excellent

justus

Stayed 3 nights in Jan 2026

8/10 Good

Alexandra

Stayed 4 nights in Jan 2026

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Housekeeping did my room each day. Neat setup with sink, and a capsule bathroom. I liked switches for lights and curtains, tablet nice touch. Nice mini room. Great breakfast.
Stayed 5 nights in Jan 2026

10/10 Excellent

Luis

Stayed 2 nights in Dec 2025

10/10 Excellent

Sofi

Stayed 1 night in Jan 2026

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
This was hands down the most relaxing ans fun stay i have had in a hotel. It is remarkably distinct and caters heavily to creatives. I enjoyed the staff save for one lobby employee in the lobby working the night shift. While i can say he was corrwct in his admonition of not leaving my belongings unattended. He should work on his. tone and temperment when communicating to guests. Nonetheless, the staff was terrific and always helpful and I appreciated that.Ilike the willingness to assist with office needs including the ability to print a small amount of douments. THE ROOMS ARE IMPRESSIVE AS LONG AS YOU UNDERSTAND THE SPACE IS SMALL. i was aware when booking so no somplaints. the ability to see the LA skyline was very relaxing. Everything in the room is controlled by an ipad. I had trouble controlling the temp but was informed the temps can be adjuated by the front desk. The surriundings are convenient as food options are a plenty and within walking distance. JUst remember you qre in DT LOS ANGELES. CHRACTERS ARE APLENTY. The security is very pleasant and helpful. I was able to have nightly discussions with the female guard who regailed numerous illuminating stories of her time with people outside the hotel. I cannot explain how extraordinarily 'picky' I am as a customer. Even if I wanted to I cannot make up a problem that I had. it was an exceptional stay for me and must-stay again when visiting.
Stayed 2 nights in Jan 2026

2/10 Terrible

LaTasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room is the size of a match box!! The toilet’s in the same glass as the shower! My husbands and I luggage could not comfortably fit in the tiny room. No valet, no wash clothes in the room(you have to go to the front desk to get them), no luggage cart, no irons in the room! I had to go to a separate room AND wait in line to use the iron!! Beautiful hotel, great location but I would never spend my funds to stay here EVER again!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Stayed 3 nights in Jan 2026

10/10 Excellent

Franck

Liked: Cleanliness, amenities, property conditions & facilities
I love CitizenM. Stayed at the CDG Airport CitizenM many times and we were always pleased with the cleanliness, services and decor. I wish the coffee was a little better quality. (Lavazza?) Pillows are a little thick for my taste but overall it's a great experience and at their prices are very attractive.
Stayed 1 night in Jan 2026

10/10 Excellent

justus

Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Loved that there was security and staff at the front lobby all day, felt very safe and secure. The room was great and the amenities were everything we needed. The staff were all so friendly and helpful. Would absolutely stay here again, but if you’re a solo female traveller, the surrounding areas aren’t the best.
Bright room from the large window with black out and daylight blinds
Adorable decor
Loved the LED changing lights
This shower was great with both a shower head and a waterfall head
Stayed 4 nights in Jan 2026

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, amenities
Wonderful stay, Comfy beds, Great Breakfast! I only wish Marriott would allow for in-room controls through an app like before. Still an awesome stay. Highly recommend!
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will be coming back
Stayed 3 nights in Jan 2026

8/10 Good

JaKyta

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location
Stayed 3 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful desk staff. They printed a couple of pages for me for a business meeting early in the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026

4/10 Poor

Teresa

Stayed 3 nights in Jan 2026

10/10 Excellent

Donna

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025