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citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Property amenity
Lobby
Bar (on property)
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪7 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(45 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

citizenM Los Angeles Downtown

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of citizenM Los Angeles Downtown's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Grand Central Market. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by foot from Walt Disney Concert Hall and a 2-minute drive from Crypto.com Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3595 out of 4560 reviews
Rating 8 - Good. 627 out of 4560 reviews
Rating 6 - Okay. 165 out of 4560 reviews
Rating 4 - Poor. 78 out of 4560 reviews
Rating 2 - Terrible. 95 out of 4560 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean, fantastic staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff - each person was nicer than the last!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kaylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff they took great care of me
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gail Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring DTLA!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jerrit

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, staff were friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Great room and service!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andre

clean, easy to check-in, very seamless to stay there
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality very cozy room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daisha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Will definitely book here again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities
It was a great place to stay, friendly staff, and great cafe/bar area to chill at!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leland

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, check in & check out was super easy. Would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thelma Sumirey Jimenez

Liked: Cleanliness, property conditions & facilities
Nice hotel , nice location.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but pleasant.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
The hotel was great, very modern looking and modern amenities. Friendly staff and clean. I would recommend and certainly stay there again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Clean and very trendy atmosphere throughout the entire hotel. Personable staff who were great to interact with.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning design and cute rooms. Very clean and high-end and for a great price. The staff was lovely too
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel , the rooms are very small and the bed is stiff , but other than that had a great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with pleasant staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kwacha

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I ever stayed at
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for my short stay for the LA Marathon, in great walking distance to food, bars, shopping. Hotel in great condition, filled with art and wonderful decor. Very relaxing vibe this place had. Room had everything you needed for your stay especially if you don’t plan on being in the room the whole time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

sherry

Liked: Cleanliness, amenities, property conditions & facilities
I’m so happy I’ve found this hotel. It’s clean safe and very inviting. I’ve stay here 4 times already. I love it here. Great vibes great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shay

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, very clean, and pleasant staff! Would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

M Francis

Liked: Cleanliness, property conditions & facilities
Cleaning staff was amazing. Friendly staff as well.
Stayed 3 nights in Jan 2026