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Hotel Bernardino

3.0 star property

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Photo gallery for Hotel Bernardino

Buffet
Meeting facility
Exterior
Single Room | Premium bedding, down duvets, pillow-top beds, desk
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via di Tiglio, 109, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪5 min walk‬
  • Place, Porta Elisa
    ‪5 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪16 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, down duvets, pillow-top beds, desk

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down duvets, pillow-top beds, desk

Double or Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, down duvets, pillow-top beds, desk

Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down duvets, pillow-top beds, desk

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down duvets, pillow-top beds, desk

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Best Western Grand Hotel Guinigi
Lucca
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 573 reviews
The price is €143
includes taxes & fees
11 Jul - 12 Jul
Best Western Grand Hotel Guinigi

About this property

Hotel Bernardino

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub and self parking.
Hotel Bernardino offers 28 air-conditioned accommodations with a hairdryer and free toiletries. Pillowtop beds feature down duvets and premium bedding. Digital televisions are provided. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A children's pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hotel Bernardino, you're connected to a shopping centre and just a quick walk from Sanctuary of Santa Gemma. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Porta Elisa and Lucca Botanical Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Bernardino offers its guests a hot tub and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the family-friendly Hotel Bernardino. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lucca hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in Italian cuisine and serves breakfast, dinner and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 13 per day; includes in/out privileges)
  • Extended parking on site (EUR 13 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are kindly asked to contact the property in advance to communicate their estimated time of arrival.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 13 per accommodation, per stay
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 13 per day (in/out privileges)
  • Extended parking fee: EUR 13 per day
  • Pet fee: EUR 13 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 55 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bernardino Lucca
Hotel Bernardino
Hotel Bernardino Lucca
Hotel Bernardino Hotel
Hotel Bernardino Lucca
Hotel Bernardino Hotel Lucca

Hotel Bernardino Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 88 reviews
Rating 8 - Good. 39 out of 88 reviews
Rating 6 - Okay. 13 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 5 out of 88 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very freindly and it is well-located just a few minutes walk to inside the walls of the city.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and friendly staff. It is far from the train station (30 minutes walk); 10 minutes to the entrance of the old city.
Stayed 3 nights in May 2024
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nothing fancy but clean.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a happy week at the hotel as a base for a family reunion. Easily walkable into Lucca, parking easy outside and with overflow, and nice breakfast in the patio. Friendly staff with great recommendations. Only complaint is that rooms are rather basic, could use a refresh.
Stayed 5 nights in Jul 2024
Verified

2/10 Terrible

nav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
small rooms, poor air conditioning, tiny bathroom, had to pay for water bottles, real poor breakfast hardly any choice. Would not rate it as a 3 star hotel.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Henriette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Det var ekstremt koldt i de dage og det blæste ind under døren. Vi lagde et badehåndklæde for at holde kulden ude. Fjernsynet virkede men det var svært at modtage programmerne pga dårligt internet. Stedet ligger natursmukt med udsigt til bjergene. Morgenmaden var under standard og der var hundekoldt i det mørke rum, hvor den blev serveret. Der ligger en bar ganske tæt på, hvor der serveres bedre morgenmaden i en hyggelig og familiær atmosfære. Der er knap 10 km til Firenze og det var dejligt med ro efter en larmende turistby. Vi anbefaler at spise på Zocchi i Pratolino. Husk nattøj til kølige nætter og sutsko til det kolde gulv 😁
Stayed 1 night in Apr 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service
Hôtel agréable et bien tenu en général.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Kjell

Utvecklingspotential med frukost

Frukosten för en skandinav var inte det som jag tänkt mig. Enbart en en sorts skinka och bröd. Saknade ägg, yoghurt, ost mm
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandra Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È stato piacevole stare lì perché era molto accogliente ed il servizio eccellente
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortevole e molto pulito

Prenotato pernottamento con colazione per vedere un concerto in piazza, ci si arriva anche a piedi in pochi minuti, attraversando bellissime vie del centro storico quindi in buona posizione, arredamento moderno e funzionale, molto pulito, personale cortese e disponibile. Buona la colazione, piccola ma varia, sia di dolce che di salato. Soggiorno breve ma molto confortevole.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Maria Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 2 passi da Porta Elisa a Lucca!!

Strategica la posizione x chi viaggia senza auto. 20 minuti a piedi e sei nel cuore di Lucca! Camera pulita con minibar e persolale gentilissimo!! Cosigliato per ogni tipo di viaggiatore!!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale molto gentile, un bel giardino
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo
Stayed 1 night in Aug 2023
Verified

8/10 Good

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prezzo elevato rispetto a quanto ottenuto. La camera era confortevole ma scarsità di consumabili. La colazione era davvero povera di prodotti e invece di iniziare alle 7.30 di fatti è iniziata dopo le 8.00
Stayed 1 night in Jun 2023
Verified

8/10 Good

Doriana

Liked: Cleanliness, staff & service
La struttura nel complesso si presenta confortevole e pulita. Unico neo la mancata colazione in quanto credo venga pagata a parte ....bizzarra l' idea di lasciare la brocca termica e relativo servizio da the in camera senza bustine e acqua per usufruire del ristoro suggerito
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto bene grazie
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Cristian

Disliked: Property conditions & facilities, room comfort

Mai più!

L'albergo necessita decisamente di un ammodernamento. la camera era minuscola e appena entrato sentivo un cattivo odore di chiuso. La colazione era a parte, ma arrivato in struttura mi dicono che dopo il Covid non hanno più attivato il servizio colazione. Vicino c'è una pasticceria, purtroppo chiusa il giorno in cui ero lì.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

filippo

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel fantasma

Ho prenotato un soggiorno di lavoro in questo hotel, ma poi sono stato dirottato in un altra struttura a 2 stelle. L'hotel era chiuso ma la proposta su Hotels era disponibile. Situazione poco seria. Per motivi di orario ho dovuto accettare, ma eviterei. Tra l'altro ho pagato la stessa cifra (poco onesti). Peccato
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales!

Meget venligt personale - ca. 10 min på gå-ben fra Lucca. Trygt område. Rent. Køleskab på værelse. Lille værelse, men fint til os. Morgenmaden: der var hvad der skulle være af kaffe, juice, brød og frugt. Man kunne sidde i en lille hyggelig gårdhave og spise. Hotellet laver gode aperol spritz 😉
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima location a pochi passi dalle mura,locali accoglienti,puliti e conortevoli. Personale super disponibile e cordiale. Ottimo!!!!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Nice and cozy

Nice and cozy hotel
Stayed 1 night in Aug 2018
Verified

8/10 Good

nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Joli hôtel bien placé

Confortable hôtel près du centre historique,personnel très agréable. Le seul bémol est que la description de Hotels.com precise « piscine extérieure «  alors qu’il s’agit d’un jacuzzi, et payant de surcroît.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Zentrumsnah, dafür laut

Hotel ok aber an lauter Strasse
Stayed 2 nights in Sep 2017
Verified

8/10 Good

elisabetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carino e comodo per girare in città

Siamo andati a Lucca per concerto Rolling Stones . Gentilissimi, accoglienza ottima, Camera pulita, dopo il concerto abbiamo apprezzato trovare in camera un tipico dolce di Lucca.
Stayed 2 nights in Sep 2017