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Hotel Rex

3.0 star property

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Photo gallery for Hotel Rex

Reception hall
View from property
Family Room, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing
View from property
Bar (on property)

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Piazzale Bettino Ricasoli 19, Lucca, LU, 55100
  • Walls of Lucca
    ‪2 min walk‬
  • Piazza Napoleone
    ‪6 min walk‬
  • Piazza dell'Anfiteatro
    ‪11 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

8.6 out of 10
Excellent
(10 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Family Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.6 out of 10
Excellent
(29 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is €84
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About this property

Hotel Rex

Hotel in Lucca with free breakfast and 24-hour front desk
This smoke-free hotel features a bar/lounge, a 24-hour front desk and a computer station. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Hotel Rex offers 25 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Hotel Rex gets good marks from our customers. During your stay, you're just a quick walk from Walls of Lucca. Free WiFi in public areas and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a computer and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Walls of Lucca and 4 minutes on foot from Porta San Pietro
  • Cats and dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

The business-friendly Hotel Rex also features tour/ticket assistance, a front desk safe, and a television in common area.

This 3-star Lucca hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Hotel Rex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 282 out of 517 reviews
Rating 8 - Good. 183 out of 517 reviews
Rating 6 - Okay. 41 out of 517 reviews
Rating 4 - Poor. 8 out of 517 reviews
Rating 2 - Terrible. 3 out of 517 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca Hotel steps from train station

Very clean hotel, steps from the train station, Yummy breakfast included. Staff very friendly and helpful. They have an elevator, which is awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just outside of the wall. They were so kind and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3 star hotel

Best equipped 3 star hotel on our 14 day Italy trip. Kettle and tea in the room, biscuits available. Very good breakfast choice and 2 minute walk from the train station and 5 minutes from the amazing city walks. The evening duty person recommended a very local trattoria which was busy with locals and had great food
Stayed 1 night in Apr 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. The double twin bed was comfortable enough for me
Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, convenient location and cute hotel

The location right next to the train station is so convenient (couple blocks to the walled portion of the city). The staff appears to be a family, super cute and helpful. Rooms are pretty large. The beds were maybe not the best but we'd totally stay here again given all the other benefits. Breakfast was delicious and varied with many options. This hotel is a gem!
Stayed 1 night in Mar 2025

10/10 Excellent

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with character

Lovely hotel, lovely staff, lovely breakfast. Close to the Parkrun on Saturday am.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Central hotel with free breakfast

This hotel is very close to the train station and very central to the walls. The staff were particularly lovely. The hotel could do with some updating. The breakfast was varied but the doughnuts were a bit stale. I particularly enjoyed sweets at breakfast. The shower was small and we kept knocking it off, also the shower needed updating. Room was a large size and bed massive an clean.
Stayed 3 nights in Jan 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Good tea & coffee facilities & complementary biscuits. Breakfast ok, no fresh fruit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Stay Near the Lucca Train Station

If you are arriving/departing by train (Lucca) this is an excellent location as Hotel Rex is a couple of minutes walk away. The hotel is also very close to the city's renaissance walls. The hotel has whimsical decorations, a place for children to play, and a good breakfast. A table outside of our room had biscuits on it. I'm pretty sure other rooms had the same treat. Staff were pleasant and friendly. Outside the property was road construction, but it was not noisy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

SILVIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and always try to help you, it looks a family business. We like they always were very happy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstandingly helpful friendly staff and comfortable rooms also very close to station and only a short walk to reach inside the city walls
Stayed 5 nights in Oct 2024

10/10 Excellent

PENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location accross from the walls of Lucca and a couple of minutes to the train station. The complimentary breakfast was good too
Stayed 3 nights in Oct 2024

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, room comfort

Old fashioned, quirky hotel.

Extremely dated hotel. Shocked on first arrival as used to more modern hotels but it grew on us with its old fashioned quirkiness. Breakfast was very basic continental. Great location for the station and the centre of Lucca. Initial check in wasn’t particularly friendly but at other times staff welcoming and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, nearby the train station. Very helpful staff. All as expected.
Stayed 2 nights in Oct 2024

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near station perfect for onward travel, friendly staff and good breakfast. Would stay here again, rooms clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryann

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and Convenient location
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Rex. Staff were friendly and hotel was closee to the rrain
Stayed 2 nights in Sep 2024

10/10 Excellent

Juliane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff waa delightful. Very very conveniently located to dining and the wall.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs updating, bathroom reno
Stayed 1 night in Aug 2024

6/10 Okay

Oliver

Travelled with family
Disliked: Property conditions & facilities, room comfort
Friendliest of staff and a good location but this is truly a Fawlty Towers throwback. So bad it was actually enjoyable!
Stayed 1 night in Aug 2024

8/10 Good

Margherita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Been there for a Lucca Summer Festival concert in Piazza Napoleone. Nice hotel close to the station and close to the concert square
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort

Perfect hotel

Location opp train station, very near to the walls, staff great
Stayed 2 nights in Jul 2024