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Relais Santa Giustina

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Photo gallery for Relais Santa Giustina

A building with a window displaying 'SAANTE JUSTINE' and a sign 'VIA S. GIUSTINA'.
Interior
A bed with a canopy, two pillows, and rolled towels on either side.
A living room with a beige sofa, two dark cushions, a small round table with a vase of flowers, and a painting on the wall.
Free daily local cuisine breakfast

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Via Santa Giustina 30, Lucca, LU, 55100
  • Place, Piazza Napoleone
    ‪3 min walk‬
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪37 min drive‬

Room options

View all photos for Double or Twin Room, Private Bathroom (External)

Double or Twin Room, Private Bathroom (External) | Rollaway beds, free WiFi

Double or Twin Room, Private Bathroom (External)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double or Twin Room, Shared Bathroom

Rollaway beds, free WiFi

Double or Twin Room, Shared Bathroom

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Private Bathroom (External)

Rollaway beds, free WiFi

Quadruple Room, Private Bathroom (External)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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The price is €87
includes taxes & fees
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About this property

Relais Santa Giustina

Express check-in, express check-out and free breakfast are available at this smoke-free bed & breakfast. WiFi in public areas is free.
Relais Santa Giustina offers 5 accommodations with a hairdryer and portable fans. LCD televisions come with digital channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Relais Santa Giustina, you're just a quick walk from Lucca Courthouse. Enjoy features like free breakfast and free WiFi in public areas.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Steps from Lucca Courthouse and Lucca City Hall
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Relais Santa Giustina also features express check-in and express check-out.

This Lucca bed & breakfast is smoke free.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 1 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 10 per day)

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 1 PM

Family friendly

  • Rollaway/extra bed (surcharge)

Guest services

  • Housekeeping (daily)
  • Turndown service

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Relais Santa Giustina B&B Lucca
Relais Santa Giustina B&B
Relais Santa Giustina Lucca
Relais Santa Giustina Lucca
Relais Santa Giustina Bed & breakfast
Relais Santa Giustina Bed & breakfast Lucca

Relais Santa Giustina Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

giovanna

Liked: Cleanliness, property conditions & facilities
La struttura è collocata nelle mura della città, quindi comoda per arrivare in qualsiasi luogo. Nella zona vari servizi e locali. La cemera arredata con lìessenziale niente fronzoli inutili Stanze non sonorizzate (in caso di urla e musica alta e di maleducati girovaghi) La consiglio certamente
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pulito, accogliente, con titolari molto cortesi e disponibili. Consigliato
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Rossella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessimo

Penso che posti così non dovrebbero più esistere. Camera arredata nell essenziale(anche abbastanza con gusto), ma tutto sapeva di vecchio, non a norma e non mi sono sentita a mio agio. Esperienza che non consiglio
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Alfonso Luca

Disliked: Room comfort

Nulla di ché.

Di positivo la posizione e la gentilezza di chi ci ha accolto. Lenzuola e asciugamani puliti. Il centro è ha due passi. Per mio errore non avevo visto che il bagno era in comune con altri ospiti. La stanza doveva essere di almeno 22mq, ma era notevolmente più piccola, calda e senza clima e senza alcun armadio per posizionare il vestiario. Letto con materasso duro e solo due cuscini molto piatti. Per la colazione si ha un buono di euro 2,5 a testa da utilizzare presso un bar ad un centinaio di metri.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
There was a huge misunderstanding from the very early start. While my journey from Milan to Lucca I received a message from the hotel that the reception is working until 7 pm and I wouldn’t be checked in later! I’ve tried to find this information in their website and certainly there wasn’t one. The second unpleasant moment was, when I tried to call to the property by the phone number which is on the website and eventually that number belonged to another hotel in Lucca where they were kind to call them self to the hotel where I had a booking and explain the situation. In the evening when I finally arrived to Lucca, I called to the hotel which I dialed by mistake to ask if anyone is still waiting for me to check me in and the answers shocked me. They all left and of course I went to the hotel where the receptionist was kind to call to Relais with explanation of my situation. So the next day when I finally arrived to the Relais I’ve recieved no apologies or any complimentary service as an compensation. The property was look like apartment where each room represented a hotel room. On the other day I’ve asked for iron and a iron-board but there wasn’t any. At the end the key from the ‘apartment door’ literary stuck on the door and was broken by a half. Super unrealistic, but unfortunately it happened with me. I suspect that the keys are made from the cheapest materials that why it was so fragile!
Stayed 6 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sopravvalutato. I punti positivi sono che il Relais è in pieno centro, si ha la libertà che si vuole avendo le chiavi per entrare e uscire a qualsiasi ora, la signora della reception è stata gentile e esaustiva su consigli e informazioni, il relais è pulito. I punti negativi: palazzo d’epoca si ma le camere andrebbero migliorate, il bagno assolutamente angusto, con wc che meriterebbe una pulizia migliore sul fondo...tavoletta su cui poggiare i piedi per fare la doccia rotta. Colazione non presso la struttura ma presso un bar convenzionato un po’ ristretta. Con la cifra a disposizione si può prendere solo caffè brioche o un toast o uno yogurt. Se mangi extra paghi differenza. Diciamo che per la cifra pagata durante il Lucca summer festival esagerata, mi aspettavo meglio (in città c’erano comunque tariffe più alte)
Stayed 1 night in Jun 2019
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019