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MainStay Suites Fitchburg - Madison

2.5 star property

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Photo gallery for MainStay Suites Fitchburg - Madison

Lobby sitting area
1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Lobby
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5421 Caddis Bnd, Madison, WI, 53711
  • Place, Alliant Energy Center
    ‪6 min drive‬
  • Place, Ten Pin Alley
    ‪6 min drive‬
  • Place, Henry Vilas Zoo
    ‪8 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub)

1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub) | Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower)

1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower) | Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Efficiency)

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby sitting area
Wyndham Garden Madison Fitchburg
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, 1,004 reviews
The price is €81
includes taxes & fees
8 Mar - 9 Mar
Wyndham Garden Madison Fitchburg

About this property

MainStay Suites Fitchburg - Madison

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
MainStay Suites Fitchburg - Madison offers 79 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Fitchburg - Madison. During your stay, you'll be close to University of Wisconsin-Madison. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from University of Wisconsin-Madison and 7 minutes from Alliant Energy Center
  • Dogs welcome for a fee (restrictions apply)
MainStay Suites Fitchburg - Madison offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Barbecue grills, a vending machine, and a fireplace in the lobby are also featured at the business-friendly MainStay Suites Fitchburg - Madison. Free self parking is available.

This Madison hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 5:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 5:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Madison Fitchburg Hotel
Candlewood Suites Hotel Fitchburg
Hawthorn Suites Wyndham Madison Fitchburg
MainStay Suites
MainStay Suites Fitchburg Madison

MainStay Suites Fitchburg - Madison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1004 reviews
Rating 8 - Good. 285 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

soshana

Travelled with family
Disliked: Staff & service
Hotel was fine but several issues. Cons: Not enough pillows or towels for a family of 3 staying in a king suite. Poor (weirdly small) pillows. No dressor in the king bedroom - so no where to put clothes!! Was very strange - how a dressor was missing so could only hang items but not fold or have anywhere for socks, etc. This was a major drawback - when staying nearly a week and nowhere to put folded items. No conditioner in shower - need to ask front desk - cannot get from maid service (which BTW is only every 3 days). WiFi did not work on cell phone. The key card stopped working at least 1-2 times each day over our nearly week stay!! Very annoying to have to go down repeatedly to front desk for new activated card. Pool was cold (confirmed by 3 separate guests) and jacuzzi ok but not really hot. Weekend rate is costly for this type of hotel. Pros: Location good. Breakfast had nice variety. Room spacious and clean.
Stayed 5 nights in Nov 2025

6/10 Okay

Sheri

Travelled with family
Liked: Cleanliness
The towels were dirty - 2 out of 3 of them had stains. The room smelled like smoke and air freshener. The coffee was not good. The shower screamed the whole time it was in use. Staff was great, though. Parking lot was not maneuverable several hours after winter storm.
Stayed 4 nights in Nov 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The proprietor and staff were exceptional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jillian

Stayed 2 nights in Nov 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
A little worn buy decently kept. Staff was friendly and available. Breakfast was modest but good. Plenty of parking and the area arpund it has food and drink amenities. Theres a Dominos across the street for late night cravings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lilian

Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no staff to check us in when we arrived. We tried ringing the bell multiple times, called number, no answer. Walked around hotel, knocking on doors, nothing. About to give up and go to another hotel, and then someone came out. Waited about 30 minutes
Stayed 1 night in Nov 2025

6/10 Okay

Kostas, LaGrange

Stayed 1 night in Nov 2025

2/10 Terrible

Ibrahim

Customer service was very disappointing. The hallways were heavily
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The rooms are fairly large and have a full size fridge, dishwasher, etc. The room is stocked with supplies and the beds were comfortable, Could have used extra blankets but we did not ask. Parking is easy. The breakfast hours on the weekend are way too early for us, they close at 9:30a on a Sunday.
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, extremely comfortable for work with the desk area. Great location, there is a bus stop right next to the hotel that took me right downtown. They are a dog friendly hotel. Typical hotel breakfast - coffee, juice, cereal, pastry, eggs, bacon/sausage, mini pankace machine.
Stayed 4 nights in Aug 2025

2/10 Terrible

Xao

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We had a 2 night stay over the weekend, the conference room was booked for a party on our 2nd night. Our room was right above the conference room... this hotel is poorly insulated as we heard the music pounding and vibrating our room until the end of the party at midnight. We have girls that had to get up at 3am to get ready for their dance competition. This hotel is not equipped to hold parties in the evenings when their GUESTS are trying to wind down and sleep. The frond desk staff was rude about the whole thing too... i know partially because they had TONS of complaints including one from our neighbor that night... a homeland security officer. I was patient enough not to complain but when hotels usually have QUIET TIME hours after 10pm.... they should also be mindful of their guests. WILL NEVER STAY THERE AGAIN FOR THEY WAY WE WERE TREATED. DID NOT GET A REFUND OR ANY COMPENSATION FOR OUR INCONVENIENCE.
Stayed 1 night in Nov 2025

10/10 Excellent

laura

Stayed 1 night in Jul 2025

2/10 Terrible

Xao

Travelled with family, Travelled with family and small children
Here for a 2 night stay. Staff was rude the moment I checked in.. as if me checking in was an interruption. There was smell of weed in the lobby hallway up to the room. The room was however nice and clean. 2nd night here... there was a party in the conference room on the 1st floor right below our room.... they stated there wasnt a quiet time and the party was booked until midnight. Stated that if i left at 1030pm i wouldnt be charged although i already paid thru Expedia. Terrible answer
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Stayed 2 nights in Oct 2025

10/10 Excellent

Louis

Stayed 1 night in Oct 2025

4/10 Poor

Zachary

Stayed 4 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Oct 2025

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Yoav

Stayed 5 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable experience
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious with a full kitchen and full-size fridge. Bed was comfortable, bathroom was clean, and we enjoyed our two-night stay. Plenty of dining options in the area and a fairly quick drive to UW. The pool and hot tub looked nice, but we didn't use these. The breakfast was average; did have eggs and waffles, so no real complaints. We would stay again when in the area.
Stayed 2 nights in Oct 2025

4/10 Poor

Kristin

Travelled with family
Disliked: Staff & service
Room was fairly clean. Had to run the hot water for 10 minutes to get it warm for the initial shower of the day. Stayed 2 nights, was not told that room would not be serviced unless it was 3 day stay. Standard breakfast was okay. Staff was very indifferent, unfriendly, and overall not welcoming. Would never stay at this property again.
Stayed 2 nights in Oct 2025