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Swan Garden Hotel

3.5 star property

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Photo gallery for Swan Garden Hotel

Lunch and dinner served
Studio Suite | Bathroom | Free toiletries, hair dryer, bidet, towels
Swan Suite | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1, Jalan KSB 1, Taman Kota Syahbandar, Malacca City, Malacca, 75200
  • Place, Jonker Street Night Market
    ‪14 min walk‬
  • Place, Malacca River
    ‪19 min walk‬
  • Place, A Famosa
    ‪2 min drive‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Courtyard Area

Deluxe Room, Courtyard Area | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Suite

Garden Suite | View from room

Garden Suite

  • City view
  • 27 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swan Suite

Swan Suite | In-room safe, desk, iron/ironing board, free WiFi

Swan Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Coffee and/or coffee maker

Superior Double Room, 1 King Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double Room, 1 King Bed

View from room

Premier Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, 2 Single Beds

View from room

Premier Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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  • Restaurant
  • Air-conditioning
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3.6 out of 5, Good, 1,002 reviews
The price is €48
includes taxes & fees
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About this property

Swan Garden Hotel

Along with a restaurant, this smoke-free hotel has a sauna and self parking. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities.
Swan Garden Hotel offers 102 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Swan Garden Hotel, you'll be within walking distance of Jonker Street Night Market. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a meeting room, laundry facilities and an ATM
  • On-site recreation includes a sauna
  • Just a 3-minute drive from Baba Nyonya Heritage Museum and a few minutes from Jonker Street Night Market
There's a restaurant on site. Public spaces have free WiFi. Swan Garden Hotel also features a sauna, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The KamCheng – This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MYR 5 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 48 for children
  • A restaurant

Restaurants on site

  • The KamCheng

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2013
  • Local artist showcase
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 68 for adults and from MYR 48 for children
  • Covered self-parking fee: MYR 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 198301014091 (109484-k)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Swan Garden
Swan Garden Hotel
Swan Garden Hotel Malacca
Swan Garden Malacca
Swan Garden Hotel Hotel
Swan Garden Hotel Malacca City
Swan Garden Hotel Hotel Malacca City

Swan Garden Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 241 reviews
Rating 8 - Good. 104 out of 241 reviews
Rating 6 - Okay. 60 out of 241 reviews
Rating 4 - Poor. 15 out of 241 reviews
Rating 2 - Terrible. 10 out of 241 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kian Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and nice environment
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family. It's a near to joker street and nearby eatery places.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Chin Sung

Liked: Cleanliness, staff & service
Nice stay. Just a bit noisy because it is beside a road
Stayed 1 night in Dec 2024
Verified

8/10 Good

Terence

Liked: Cleanliness, amenities, property conditions & facilities
The room was very large with a long bench for storage, it also had a built in closet with wall safe for valuables. The view from the window showed a large section of town. The T.V had multiple channels.The bathroom and toilet had a step down. The staff very helpful at all times and one cannot fault the service of them. To value for money it was good. Taxi's are needed to get about, although i walked,and breakfast is available as well as meals next door.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Sugaveeran Sinnasamy

Car park locates
Stayed 1 night in Nov 2022
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Good location and service. Room was a bit noisy as it faced the main road. Room was clean.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Stayed for a night here. Receptionist was very professions. Room was sufficient for the stay. not much complaints other than the non working TV channels and wifi. However, staff does not seem to be sure on the "newly imposed" tourism tax imposed by the government. I only realized i paid for it twice after i checked the invoice - once in expedia, and once by cash at check in.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Maggie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Good
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Juliaty

Disliked: Amenities
Tv is not functioning even though the technician came and fix it
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très propre
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Chan Lee

Liked: Cleanliness, staff & service, amenities
The room is spacious , air con is strong enough and comfortable. The disadvantage of this hotel is the room facing the front door of hotel is disturb by the noisy sound of the midnight car / motorcycle racing. You are unable to sleep or Wii be wake up by the noisy sound, this is terrible, end up you can't have a good rest.
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

Jennifer

Liked: Staff & service
The shower water cannot go out .... so after bath floor happen 🙄 .... tell the staff then they change onother room for us .... overall not bad ... can come again .... location is good .... bot so crowded and nearby got alot of good food
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

nurul adila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy

This is my second time stay here. My children enjoyed the bath tub, comfortable, clean, and relaxed. Only the parking need coupon other else is good.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to tourist attraction (2 km) and surrounding got a lot variety of restaurant to choice.
Stayed 5 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Hotel room

Okok, it has creepy yet unexplainable feeling before sleeping . Other then that its fine
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Jamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good !!❤️
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

RUI JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Friendly staff at the lobby. Easy to find carpark. Room is clean and the bed is comfortable. I had a pleasant stay at Swan Hotel.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Kalaiselvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi connection

Room is big enough for 2 person, nice and comfort, Breakfast less choices, need improvement, Location ok , Only problem is wifi connection, very2 poor sometimes unable to connect at all. They really need improvement on this. Otherwise ok for me.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
房间有重新装修过。满意。。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in good location, staffs are very friendly and very helpful. Highly recommended it.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is will maintained & nearby shops offer varieties of food.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Like the location, easy excess to jonker walk, mahkota parade. Standard of the hotel has drop, no toilet paper and tissue paper provided when check in, has to call up twice
Stayed 1 night in Aug 2019
Verified

8/10 Good

KOK THONG

Liked: Cleanliness, staff & service

Family Stay

spacious room, good location but noisy at night from the road. Wifi need to improve.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Clean, easy to go around. Easy to park. from hotel to jonker street grab costs around 5RM.staff is kind. Breakfast is good enough. I am going back to swan garden hotel.Thank you so much.
Stayed 2 nights in Jul 2019