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Hotel Route Inn Matsue

3.0 star property

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Photo gallery for Hotel Route Inn Matsue

Public bath
Buffet
Exterior
Interior entrance
Comfort Triple Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-22, Higashi-Honmachi, Matsue, Shimane-ken, 690-0842
  • Place, Lake Shinji
    ‪5 min walk‬
  • Place, Shinjiko Ohashi Bridge
    ‪8 min walk‬
  • Place, Matsue Castle
    ‪13 min walk‬
  • Airport, Izumo (IZO)
    ‪50 min drive‬

Room options

View all photos for Single Room, 1 Large Single Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Large Single Bed, Smoking

7.8 out of 10
Good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Multiple Beds, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Multiple Beds, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Large Single Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Large Single Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Annex Comfort Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Annex Comfort Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Single Room, Non Smoking (Annex Building)

Comfort Single Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Single Room, Non Smoking (Annex Building)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Economy Double Room, Non Smoking (Annex Building)

Comfort Economy Double Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Economy Double Room, Non Smoking (Annex Building)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking (Annex Building)

Comfort Twin Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking (Annex Building)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room, Non Smoking (Annex Building)

Comfort Triple Room, Non Smoking (Annex Building) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room, Non Smoking (Annex Building)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Annex Comfort Semi Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Annex Comfort Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room, Smoking Heated Tobacco Only

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking Heated Tobacco Only

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking Heated Tobacco Only

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking Heated Tobacco Only

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Annex Comfort Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Annex Comfort Single Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Hotel Route Inn Matsue

Along with a restaurant, this hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
Hotel Route Inn Matsue offers 158 air-conditioned accommodations with complimentary slippers and free toiletries. Guests can surf the web using complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and toilets with an electronic bidet. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Hotel Route Inn Matsue, you're just a quick walk from Mefu Shrine. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, a lift and a vending machine
  • Within a 10-minute walk of Mefu Shrine and Lake Shinji
There's a restaurant on site. Public spaces have free WiFi. Hotel Route Inn Matsue also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Hotel Route Inn Matsue has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Route-Inn Matsue
Matsue Hotel
Route-Inn Matsue
Hotel Route Inn Matsue
Hotel Route Inn Matsue Hotel
Hotel Route Inn Matsue Matsue
Hotel Route Inn Matsue Hotel Matsue

Hotel Route Inn Matsue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 139 out of 385 reviews
Rating 8 - Good. 170 out of 385 reviews
Rating 6 - Okay. 57 out of 385 reviews
Rating 4 - Poor. 16 out of 385 reviews
Rating 2 - Terrible. 3 out of 385 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, friendly staff and a great included breakfast. Really enjoyed my stay. Highly recommended.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel.

Very good, comfortable hotel with very tasty breakfasts. Close to the center and local attractions. Coffee, tea, vending machines, microwave and Japanese bath were extra bonuses.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Nan

Liked: Property conditions & facilities
good
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, property conditions & facilities
今回も旅人の湯が有難いです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

takaji

Liked: Cleanliness, property conditions & facilities
客室もお風呂も綺麗でした。　スタッフの対応もとても良かったです。が、　当日凄く雪が降り　車移動も少し困難に思えたので　チェックインにはまだ早かったのですが、車だけでも先に預けれないかと尋ねてみたが、時間にならないとダメだと言われました。状況に応じての対応が出来ないものかと残念でした。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車場について事前に説明があれば良かった
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Takahiro

Liked: Cleanliness, amenities, property conditions & facilities
客室が綺麗でアメニティーも充実している。 スタッフの対応も良い。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃スタッフの方の挨拶が素晴らしかったです。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Makiko

Liked: Cleanliness, amenities, property conditions & facilities
客室の清掃が行き届いており、気持ち良く過ごせました。 大浴場や朝食バイキングの混んでる混んでないが、部屋で確認でき、タイミングを見て利用できました。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ayako

良かったです　有難う
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shunsuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
両親と３人で宿泊 コンフォートだったせいか部屋も広く気持ち良かった 増築のせいで多少館内が迷うけど大きな問題は無し コインランドリーも使いやすかったし室内とはいえ温泉がとても気持ち良かった 朝食もメニューの品数が増えると嬉しいけど金額を考えたら充分な品質 スタッフの方々の対応も気持ち良かった １点だけ、駐車場の出し入れが立体じゃなくてもスタッフの方を呼ぶ必要がありそこは面倒だった でも全体的にレベルの高い施設で満足です
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Michiteru

Liked: Cleanliness, staff & service, amenities
大浴場が良かった。
Stayed 1 night in Oct 2025
Verified

8/10 Good

kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は綺麗で清潔感もあり、無料のコーヒーサービスや紙コップと氷（嬉しいです）もあり良かったです。 お風呂は脱衣所もコンパクトで洗面台が2台なので少し窮屈でした。シャワーキャップがあると有り難いです。 立地も良くてまた、利用したいです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

YUNA

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で気持ち良く過ごせました。天然温泉に入浴できるところが大変魅力的です。 朝食バイキングはメニューが豊富で、味も良く最高でした。 ひとつ、駐車場情報が事前に分かっていたほうが良かったです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Minoru

Liked: Cleanliness, staff & service, property conditions & facilities
車の出庫に20分以上掛かり、出発が大幅に遅れ、観光の予定変更を余儀なくされた。 このため、お客様に、例えば「朝の車の出庫には最大◯分程度が掛かる事があるので、余裕を持ってフロントに降りてきてください」と、事前に伝えてはどうか。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fukutoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2人部屋 部屋も綺麗で広くて、大風呂も綺麗で温泉もいいです。 また宿泊したい施設です。
Stayed 1 night in Oct 2025
Verified

8/10 Good

AKI

Liked: Staff & service, property conditions & facilities
部屋に入ってすぐに異臭。カラオケ店に多い壁に染み付いたタバコのヤニ臭？そして暑い。エアコン28℃は数時間落ち着いてならいいけど、ちょっと辛いです。冷蔵庫の温度も気づくまで低くなくて食材が危険でした。他のアメニティやリネンは良かったです。風呂上がりの部屋はやっぱり臭いし、外出して戻っても臭い。禁煙ルームと銘打ってるのは納得できないレベルです。空気清浄機入れて寝れるレベルです。清掃の不備ではなさそうです。 他は行列ができる朝食は、しじみ汁もあって美味しかったし、フロントの方の対応も良かったです。
廊下にありました
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

YASUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でした。フロントスタッフに美味しいお店を紹介頂き助かりました。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Toshikazu

Liked: Cleanliness, staff & service, property conditions & facilities
朝食のみそ汁の具の種類が少ない。
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂場は、清潔で良かった。 エアコンの効き目が弱く感じました。
Stayed 1 night in Sep 2025
Verified

8/10 Good

yoshihiko

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は清潔で、何より温泉があるのが良かった。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

kiminori

Liked: Cleanliness
Disliked: Property conditions & facilities
シングルは予想より部屋が狭い
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Osamu

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
禁煙室でしたが、室内はとてもたばこ臭が酷いと感じました。室内にあった消臭スプレーで対応しました。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地もいいし綺麗で快適です。スタッフの皆様もとても素敵でした。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Jul 2025