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Richmond Hotel Matsumoto

3.0 star property

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Photo gallery for Richmond Hotel Matsumoto

Guests can dine in comfort at this restaurant, surrounded by large windows and pendant lighting.
Relax in a serene space with a single bed, a small table, and a comfortable armchair.
Relax in a stylish lounge area with a sofa, ottoman, and armchairs, surrounded by a bookshelf and a cozy seating area with a fire feature.
Two single beds with white linens, a desk, and flat-screen TV in a stylishly designed room with a large window and patterned wallpaper.
Work in comfort with a desk and flat-screen TV.

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Matsumoto Castle
    ‪9 min walk‬
  • Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Matsumoto City Museum of Art
    ‪12 min walk‬

Room options

View all photos for Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Deluxe Double Room, Non Smoking (No Extra Bed)

9.2 out of 10
Wonderful
(17 reviews)
  • 27.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Standard Double Room, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (No Extra Bed)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Extra Bed)

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Single Room, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Tatami Twin Room Non-Smoking

Tatami Twin Room Non-Smoking | Free WiFi, bed sheets

Tatami Twin Room Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room Smoking

Free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room With Bath-Smoking

Free WiFi, bed sheets

Deluxe Double Room With Bath-Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Non Smoking

Free WiFi, bed sheets

Deluxe Double Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Non smoking

Free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Smoking

Free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Japanese-Western Mixed with Bath-Non Smoking

  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Japanese-Western Mixed with Bath-Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed with Bath-Smoking

  • Sleeps 6
  • 2 Single Beds

Similar properties

Two beds with made linens and pillows, flat-screen TV, and a desk with a telephone and lamp.

THE CELECTON Matsumoto

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, (1008)
The price is €93
for 1 room
7 Aug - 8 Aug
THE CELECTON Matsumoto

About this property

Richmond Hotel Matsumoto

Hotel with a restaurant, near Matsumoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are on-site.
Richmond Hotel Matsumoto offers 202 accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Richmond Hotel Matsumoto. During your stay, you're just a quick walk from Matsumoto Timepiece Museum. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include newspapers, laundry facilities and a lift
  • Guests speak favourably about the local sightseeing and the clean guestrooms
  • Steps from Matsumoto Timepiece Museum and Jorinji Temple
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Richmond Hotel Matsumoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Richmond Hotel Matsumoto has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 per person
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 5 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 707 reviews
Rating 8 - Good. 242 out of 707 reviews
Rating 6 - Okay. 46 out of 707 reviews
Rating 4 - Poor. 5 out of 707 reviews
Rating 2 - Terrible. 3 out of 707 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

THITIPORN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice solid hotel in great central location. Room was quite small and very firm mattress. Like the idea of eco friendly cleaning options - where you can select if you want your room to be fully cleaned or just bed made and towels changed to save water. Didn’t have a chance as stayed only one night but this is right approach!
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station and downtown. Would definitely stay again at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth, Abbotsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Great location and easy to walk to all the sites!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Thuy-An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: Spacious room and comfortable bed. Very big window with a nice view of the mountain. Nice variety for the breakfast buffet in the lobby restaurant and very worth the price. The eggplant dish and the fish were some of our favourites. Well located and walkable, 5-minutes from the bus terminal, 7-minutes to the JR train station, 12-minutes to the Matsumoto Castle. We enjoyed our stay. What we think can be improved: The bathroom is functional and spacious but it smelled slightly of humidity, probably because of the bathtub, because for some reason, these Japanese hotels don’t put caulking around the bathtub and the water seeps into the crack around the wall.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Staff & service, property conditions & facilities
I would stay here again. Beautiful city and great access.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Enjoyed staying here very much. Modern facilities and amenities. Very clean comfortable and convenient. I like how practical they are with their self-provision of amenities only if needed. Short stay self cleaning good. Very eco friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and great location

Great staff, polite and respectful. Room good size and clean bathroom. Great location, close to the station and attractions. Nice coffee shops and restaurants around the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch; will be there again

Super convenient, quick walk from the station. Great eateries all around. Shopping center right next door. Short walk to the castle. Clean and well sized room; great breakfast buffet.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A centrally located hotel a bit on the older style but very comfortable with a cafe and Family Mart downstairs
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very clean and comfortable. Our room was a good size and the shower had excellent pressure. Staff were friendly and very helpful. Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Siong Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms is nice. The hotel staff are friendly n helpful. Makes my stay comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Matsumoto

This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. I’ve stayed here before and find it an excellent base for train-based day trips around the region as well as for Matsumoto itself
Stayed 4 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within easy walking distance of everything in Matsumoto. 4 minutes from the station. Room was very comfortable, clean and staff were very helpful. Highly recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to a lot of different things to do any see. Clean and nice place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shuanghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious enough, clean, good amenities and comfortable beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to castle and train station.
Stayed 1 night in Sep 2024

6/10 Okay

Shinken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located 5 minutes walk from the train station and is located across the road from a food street with lots of restaurants. 15 minute walk to the castle. Clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with my stay at Richmond Hotel in Matsumoto. I will highly consider other hotels under their management going forward.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff

10/10 Excellent

Jiandong, Andover

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Everything is great!
Stayed 3 nights in Jun 2024