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Soechi International

4.5 star property

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Photo gallery for Soechi International

Lobby
Outdoor pool
Exterior
Superior Room | In-room safe, desk, free WiFi
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl. Cirebon No. 76 A, Medan, North Sumatra, 20212
  • Place, Tjong A Fie's Mansion
    ‪9 min walk‬
  • Place, Maimun Palace
    ‪10 min walk‬
  • Place, Great Mosque of Medan
    ‪10 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi

Junior Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | In-room safe, desk, free WiFi

Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Soechi International

Along with an outdoor pool, this hotel has a restaurant and a nightclub. Free self parking and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is not available.
Soechi International offers 224 accommodations with a safe and free toiletries. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
During your stay at Soechi International, you're just a quick walk from Tjong A Fie's Mansion. Free self-parking, a free round-trip airport shuttle and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Within a 15-minute walk of Tjong A Fie's Mansion and Medan Mall
  • Free airport shuttle service
As a guest of Soechi International, you'll find 2 hot tubs, an outdoor tennis court, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and a meeting room. A nightclub, a fitness centre, and multilingual staff are also featured at the luxury Soechi International. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Soechi International has a restaurant serving breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free return airport shuttle on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Gym
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 13 floors

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Soechi International offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Soechi

Soechi Hotel

Soechi Hotel Medan International

Soechi International Medan

Novotel Medan

Soechi International Medan Hotel

Soechi International Hotel

Soechi International

Soechi International Hotel

Soechi International Medan

Soechi International Hotel Medan

Soechi International Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 119 reviews
Rating 8 - Good. 49 out of 119 reviews
Rating 6 - Okay. 35 out of 119 reviews
Rating 4 - Poor. 14 out of 119 reviews
Rating 2 - Terrible. 7 out of 119 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel.

The room was dirty and not cleaned,I trod on a 2" pin/needle left in the carpet, fortunately it did not go into my foot. The window had a 1 1/2" gape on the top and bottom witch looked dangerous. I gave the pin/needle to the reception and a supervisor came to our room to investigate. He showed me another room but the condition was the same dirty and the window in the same condition. We asked to speak to the manager as nobody seemed to care, we were told that he would be with us in10 minutes but he never arrived. Later the receptionist informed us that the manager had gone home, that is how much they care about the hotel and the people who stay there. If the management don't care how can the staff be expected to do a good job if they are not trained and the managers do not care.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel! I could not believe the size of the room and the cleanliness of the hotel. The staff were very friendly and helpful. I will stay there again if my path leads me to Medan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

I can walk at 10 minutes from the station where you arrive at the airport. There is a famous tourist attraction around the hotel. Tjong A Fie Mansion,Masjid raya, Istana Maimoon.

2/10 Terrible

Osman, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was one of my most horrific experience.

My first I had cockroach and ants in the bathroom. They changed my room, and was water on the bathroom floor.My phone barely worked. The wifi didn't work. I do e-commerce therefore I can't work without internet. I reported to the reception, they hotel is full. My friend and his wife had separate room and because of all the carpet dust his wife asthma got worse. The breakfast buffet was mediocre at the best. I booked for 6 nights and to leave on my 3rd day. My friend and his wife had to leave on the 2nd day because the wife had to be treated for her asthma. I would advise everyone to stay away from this hotel.

8/10 Good

NOR HISAM

value for money

poor wifi service at room especialy

4/10 Poor

richard , malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad shower facility. Inferior breakfast quality!!

The bathroom should be refurbished. The breakfast quality should reflect a 4 star hotel and not a 2 star!!! I have been staying in this hotel since year 2000. I am surprise not much has changed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stu, Cambridge UK

Liked: Cleanliness, staff & service, room comfort

Central hotel

I would only recommend this hotel if you are a smoker. I was moved to the non smoking floor on level 10 but somehow there remains a background level of nicotine. This is particularly obvious in the large breakfast area, where the non smoking section is within the same room but you have to walk through the smokers to reach the buffet. Sun Plaza is only a short sidecar taxi ride away, as is the grand mosque and royal palace.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Once a truly grand hotel. The foyer is stunning. But now it is falling into decline. No-one seems to worry about the Non Smoking signs - the staff do not enforce them. Even on Non-smoking floors there were men sitting around smoking. Some of the staff speak a little English but I was never sure they understood me (maybe that's my fault for not learning some Indonesian). Room service is shocking - I waited 20 minutes for a glass. If large groups of people are staying there (as was the case during my 2 weeks there) then the lifts are unable to cope. I recommended a lift marshall but that was merely smiled at. The laundry service is good.

6/10 Okay

Mazlan

Liked: Cleanliness
I enjoy my stay there good music and friendly staff

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Old, outdated and mouldy

We booked this hotel based on its good reviews. Firstly the gentleman that showed us to our room was lovely and showed us how everything worked. The room itself was mediocare; semi comfortable bed but very outdated. The bathroom that we had was covered in mould mostly all over the ceiling and we had ants in there too. We ordered room service as we were exhausted and sick and what we got was basically inedible; we ordered beef burgers and chips and everything was cold on delivery and the meet very rare (I'd say raw). As a side note; of three lifts here only one seemed to be working and it stopped on every single floor on the way up and on the way down. So don't be in a hurry and rely on the lift as it took us a good 5-10 minutes to get up and down each time (waiting for the lift and then waiting for another one with room in it).

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

lin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im have buy some local food, but after cleaner clean the room my food has been open it. As im know if we need to request to clean up the room can put the tag at room outside request. Izzit not put yet is wont clean it? Why the staff clean it? And clean time is too early? Is Medan time 11am? Breakfast also not clean.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
we stayed only one night, the elevator is too small and old. I saw few ants on my bed and filthy pillows but when I mention it to front desk he agreed to give me new pillows. I was glad and thankful for it. Overall this hotel is very old and not deserved to be rated as 4 star hotel. Breakfast was very good, lots of choices or variety but coffee was taste bad.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Bad

Hôtel very old, upgrade and repairs needed. Ants in The breakfast Food mosqitoes inside hôtel . Very dark ambiance

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very convenient location, all different foods are available around this hotel.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

se youn

Liked: Staff & service, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Clueless staff

Front of house staff pretty clueless , unable to book trips .

8/10 Good

Mohd Kamaruddin, Ipoh, Perak, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a golfer,I did not used fully utilised the hotel facilities. But I satisfied this hotel and will come again

6/10 Okay

Norazmy, Malaysia

Disliked: Cleanliness, property conditions & facilities
The stay is good, but the hotel need refurbishment, the rooms are a bit too old, the Accessories in the bath room is getting old, the towels are very old unlike our stay before where the towels are thick and good. No hand towel provided, The toilets need proper cleaning. The TV is very old and the air conditioning unit need services. The hotel lobby is the most uncomfortable area to spend our time. It is dark and a lot of mosquitos. The breakfast set are the same since my first stay. But, The hotels staff are very friendly and helpful.As a frequent traveller and a regular guest to this hotel, this is my very sincere opinions. Looking forward to stay again in Soechi International Hotel with new facelift, new lobby, new interior outlook and outstanding rooms decoration.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just for short stay

Hotel was old and restaurant was crowded.

8/10 Good

Siulan, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet room in the Non Smoking floor

Hotel price was great. Room in the Non Smoking floor was clean and quiet. Bathroom was American standard with nice hot water and shower/bathtub. Lobby was loud with live band at night and full of smoke from people smoking. Breakfast was great, many choice of food, wish they do not allow smoking inside the eating area. Location might be in the business area, a little run down looking area. Will come back as long as the price is still right.

8/10 Good

Mohd Azri, Petaling Jaya

Liked: Staff & service, room comfort

Nice hotel and friendly staff

Plenty choice of the breakfast and the food is nice. The rooms were of good size and the beds were amazingly comfortable. It's a perfect stay in Medan. Unfortunately, the internet connection is very bad. Always disconnected.

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