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The Hotel Windsor

5.0 star property
VIP Access

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Photo gallery for The Hotel Windsor

Exterior
Reception
2 bedrooms, premium bedding, minibar, in-room safe
2 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
111 Spring Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪8 min walk‬
  • Place, Melbourne Cricket Ground
    ‪1 min drive‬
  • Place, Crown Casino
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Living area | 32-inch LCD TV with cable channels, TV, pay films

Royal Suite

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Queen Room

2 bedrooms, premium bedding, minibar, in-room safe

Traditional Queen Room

8.6 out of 10
Excellent
(84 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

2 bedrooms, premium bedding, minibar, in-room safe

Superior Room

8.2 out of 10
Very good
(55 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

2 bedrooms, premium bedding, minibar, in-room safe

Deluxe Room, City View

8.4 out of 10
Very good
(20 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

2 bedrooms, premium bedding, minibar, in-room safe

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Windsor Suite | 2 bedrooms, premium bedding, minibar, in-room safe

Windsor Suite

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

2 bedrooms, premium bedding, minibar, in-room safe

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 122 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

The Hotel Windsor

Luxury hotel with 2 restaurants and 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Windsor. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from Melbourne Central and a 3-minute drive from Melbourne Cricket Ground
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5770 square feet (536 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
One Eleven Spring Street – This restaurant serves breakfast and dinner.
Cricketers Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: AUD 45 for adults and AUD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,770 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 45 for adults and from AUD 26 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed a few times now at the Windsor. Whilst it's a little 'tired' in some areas, we love old world atmosphere an charm it has (as well as a seriously impressive list of past guests!). Staff are always efficient and courteous. Our rooms have been great (particularly the upgrade we scored this time around). Great location opposite Parliament House. Very close to the theatres, multiple dining options and free CBD tram access. Will definitely be back.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, room comfort
Disliked: Staff & service

Weird check in experience

Great location, excellent bar the Cricketers. We originally booked the Hilton but were keen to try the Windsor for its old world charm, which Windsor had however sometimes it was just "old". Also we didn't have the best check in experience. After dropping our bags early in the morning we were told our room would be ready shortly by baggage. However when we came back 2 hours later concierge informed us it was not ready yet. Which is totally fine however we were then given a condescending explanation that concierge rather than baggage knows when the room is ready and we should have come to concierge (aka it's our fault). And had we wanted early check in we should've organised ahead.... We honestly didn't care we assumed check in was at 3pm like any hotel but as we were informed our room might be ready early by baggage we just thought we'd come back. This all could've just been explained more gently and we would've understood our room wasn't ready/there was a miscommunication. Putting the onus on us and getting defensive when we simply wanted to see if our room was ready was just a bit weird...
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic, but a little tired

It's a classic, but the standard room i was in was a little "tired" (historical features aside. E.g. bath was discoloured and had cracks in it; bethroom in need of attention overall).
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the old- world nature of the hotel. The concierge and porters were outstanding.
Stayed 5 nights in Apr 2025

10/10 Excellent

Justine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw a show at the Princes Theatre and it was so close and so convenient. Room was spacious and beds were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Colleen

Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms and hallways are very dated, however staff were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Natty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor is the most beautiful, luxurious and elegant place we have stayed , its old school charm made it even more special.
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, amenities
An amazing hotel, beautiful, large rooms and great staff. Pay a bit more and stay here, it is worth it.
Stayed 1 night in Jul 2025

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back in the old days

Love this hotel steep in history feels like you go back in time hoping never never changes
Stayed 1 night in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort

Nice enough but not without problems

A last-minute selection but worked well enough except for the unreliable hot water service in the shower ... scalding hot or stone cold with nothing in between
Stayed 1 night in Jul 2025

8/10 Good

Lionel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, reasonable price
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service

Great Stay

Hotel happily exchanged complimentary bottle of wine we did not want to drink for delicious cocktails that we really enjoyed in the Cricketers Bar
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jayne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tristan

Travelled with partner
Liked: Amenities
A very pleasant experience
Stayed 1 night in Jul 2025

4/10 Poor

Dan

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

It was incredibly tired. The staff didn't answer guest services, ever. The place just felt very very in need of a thorough glow up.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing break

Great overnight stay at end of family holiday. Perfect relaxing space and late checkout. Staff extremely helpful. Thank you.
Stayed 1 night in Jul 2025

8/10 Good

Sian

Business traveller
Liked: Cleanliness, staff & service
While it is in need of a bit of a refurb, the Windsor still has a lovely charm.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Luxury

Nice historic hotel. Staff were all polite, professional, and attentive. Good breakfast. Good location with plenty of restaurants and bars nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never disappoints

Have stayed here at the Hotel Windsor quiet a few times, never disappoints from check in check out and conciege. The rooms have plenty of room, towels and linen clean and love staying here. Makes you feel you are in that era.
Stayed 1 night in Jul 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025