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Quality Inn & Suites Germantown North

2.5 star property

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Photo gallery for Quality Inn & Suites Germantown North

Indoor pool, open 6 AM to 10 PM, pool loungers
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Place, Germantown Performing Arts Centre
    ‪2 min drive‬
  • Place, Beale Street
    ‪25 min drive‬
  • Place, Graceland
    ‪25 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

Exterior

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking

Exterior

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Queen Bed, Nonsmoking

Exterior

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Quality Inn & Suites Germantown North

Along with an indoor pool, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be within walking distance of Germantown Performing Arts Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • 11 minutes by car from Wolfchase Galleria and 13 minutes from University of Memphis
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 239 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 224 out of 1003 reviews
Rating 4 - Poor. 145 out of 1003 reviews
Rating 2 - Terrible. 158 out of 1003 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Braden Chase

Liked: Cleanliness, property conditions & facilities
Nice rooms, very clean, hospitable staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Front desk clerk was very kind and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the area the rooms are nice and comfortable very good vibes
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Joseph

Disliked: Amenities, property conditions & facilities
No hot water, poor breakfast, and pool has apparently been shut down for months.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
It was very nice and clean as always staff was so nice and helpful
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Ray

Disliked: Cleanliness, amenities
The 1st room was dirty had to ask for new room!! Pool was closed the reason i picked the hotel.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Eugene

Liked: Staff & service
Nice stay
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Robert

Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Michelle

Needs to be upgraded some. The reason we chose this place was it is near the arena and they said the pool was in good shape! I called they confirmed pool was in working order. The heater did not work and the water was ice cold.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Robin

Disliked: Amenities
Supply working TV, coffee pot, & hair. dryer. Fix pool, make sure hot water is running enough for showers and baths.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

William

Liked: Staff & service, room comfort

Nice enough place

Quiet hotel in a peaceful beautiful area of Germantown.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Marie

Liked: Staff & service
Disliked: Amenities
It was decent enough but no frills or extras. Sheets were clean. Door lock worked.
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
For the price, this is an excellent value. It is an older hotel with dated bathrooms but beds are clean and staff was nice. It is across from Perkins, Chik Fil A, and a Starbucks and close to many areas for shopping and eating in Germantown.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

PATRICIA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bedbugs!
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly customers as well as staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient reasonable great pool basic breakfast

Nice hotel. Needs some updating
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, amenities
It would have been great but housekeeping was pushy and rude
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Nice price and hotel

Great check in service. Breakfast was not up to their usual standards.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Terri

Disliked: Amenities, property conditions & facilities
The fronr desk clerks were good. My TV didnt work. The shower appeared moldy or mildewed. The jacuzzi was cracked and peeling.the caulking appeared 20 + years old. The floor slanted downward. The one highlight, the indoor pool, was closed. The free breakfast wasnt that good. Bug free. Will never satay there again.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
I was not able to stay here because the bathroom was in terrible condition. Nothing had been cleaned, and the fixtures were not in usable condition.The enamel was chipped away and rusted over all around the tub drain. It would not have passed inspection and should not be rented out without first being repaired. Staff offered to clean it, but the hotel was full and not able to offer me an equivalent room.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Benjanim

Liked: Cleanliness
Room needs upgrade
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tilmeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay everything was great including breakfast
Stayed 1 night in Apr 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Everything was great except no hot water.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Nov 2023

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