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NH Collection Mexico City Reforma

4.0 star property

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Photo gallery for NH Collection Mexico City Reforma

Exterior
Meeting facility
Meeting facility
Premium Room, Terrace (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Liverpool No 155, Mexico City, 06600
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(76 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.0 out of 10
Very good
(33 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (View)

Suite, Terrace (View) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Terrace (View)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 adults + 1 child)

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Superior Room (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room (2 Double Beds)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Terrace (2 Double Beds)

Premium Room, Terrace (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Terrace (2 Double Beds)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

NH Collection Mexico City Reforma

Hotel with an outdoor pool, 7-minute walk to Paseo de la Reforma
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at NH Collection Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport, shopping centre and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Mexico City Reforma offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Reviews

NH Collection Mexico City Reforma Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 767 out of 1475 reviews
Rating 8 - Good. 336 out of 1475 reviews
Rating 6 - Okay. 166 out of 1475 reviews
Rating 4 - Poor. 105 out of 1475 reviews
Rating 2 - Terrible. 101 out of 1475 reviews

Reviews

8/10 Good

Donato

Liked: Cleanliness, staff & service
Great location, friendly staff
Stayed 3 nights in Aug 2025

8/10 Good

Wanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno por el precio. Gran localización!
Stayed 3 nights in Aug 2025

10/10 Excellent

tatiana m, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is excellent and the breakfast is excellent. This is the only hotel I stay when I travel.
Stayed 4 nights in Aug 2025

10/10 Excellent

KEVIN HABITH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

alejandra

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was half updated, but the bathroom was dirty, some parted the room is old.
Stayed 3 nights in Aug 2025

10/10 Excellent

Uriel

Stayed 1 night in Jul 2025

8/10 Good

Mariela Cristina

Stayed 4 nights in Aug 2025

10/10 Excellent

amad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Proximity to Reforma
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como lo dije q iba a regresar y regresé y voy a regresar nuevamente
Stayed 2 nights in Jul 2025

10/10 Excellent

amad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Giuseppe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic staff but ancient buildings in need of renovation
Stayed 5 nights in Jul 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias por todo !!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-priced accommodation in Mexico City (Zona Rosa). Found the hotel had a great location to explore the city. In a few places, the hotel shows its age. The staff keeps the rooms, the common spaces and the pool very clean. Great buffet breakfast. Would happily stay again.
Stayed 8 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hospitality
Stayed 7 nights in Jul 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Staff & service, property conditions & facilities
Great place to stay in the middle of the action in Mexico City! Excellent breakfast and dining options, the pool and gym area are a delight as well
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Default place to stay for quick trips to CDMX. Super central, amazing staff, great breakfast and comfy rooms.
Stayed 4 nights in Jul 2025

8/10 Good

katsuhiro

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to leave the property because first we were put in a tiny room, and then moved to ‘a better room with a terrace’ but the room was dilapidated- the shower gel had the cap broken off, the hair dryer had a sticky handle, the room was plastered but not painted, there was a hole in the terrace floor, and the room had an ironing board but no iron. The front desk manager was kind and after seeing the photos they dis refund our money. I loved staying at NH Guadalajara, but this was absolutely not up to the standard. Other than the bar, we went there first and it was perfect.
Stayed 3 nights in Jul 2025