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The New Casablanca on the Ocean

2.5 star property

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Photo gallery for The New Casablanca on the Ocean

On the beach, sun-loungers, beach umbrellas, beach towels
Front of property – evening/night
Room, 2 Double Beds, Kitchen, Ocean View | View from room
Indoor pool, outdoor pool, open 8 AM to 11 PM, pool cabanas (surcharge)
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
6345 Collins Ave, Miami Beach, FL, 33141
  • Fontainebleau
    ‪4 min drive‬
  • Miami Beach Boardwalk
    ‪7 min drive‬
  • Miami Beach Convention Center
    ‪9 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪22 min drive‬

Room options

View all photos for Run of House

Run of House | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Run of House

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Double Beds, Kitchen, City View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Double Beds, Kitchen, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Kitchen, Ocean View

Room, 2 Double Beds, Kitchen, Ocean View | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Double Beds, Kitchen, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

The New Casablanca on the Ocean

Seafront hotel with bar/lounge, near Miami Beach Boardwalk
At The New Casablanca on the Ocean, relax by an indoor pool or hit the beach where you can enjoy surfing/body boarding.
The New Casablanca on the Ocean offers 50 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The New Casablanca on the Ocean, you're just a quick walk from Miami Beach Beaches. You'll find features such as free wired Internet, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Miami Beach Beaches and 5 minutes by car from Fontainebleau
  • Airport shuttle service available for a fee
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at The New Casablanca on the Ocean such as an outdoor pool, an indoor pool and a fitness centre.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet. For a fee, parking is available.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
The New Casablanca on the Ocean has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times
  • Parking on site (surcharge)
  • Valet parking on site (USD 30 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Personal motorised watercraft
  • Shopping
  • Surfing/bodyboarding

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1954

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay
  • Spring Break deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10.00 for adults and from USD 5.00 for children
  • Airport shuttle fee: USD 20 per person (one-way)
  • Valet parking fee: USD 30.00 per day (in/out privileges)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 11 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca New
New Casablanca
New Casablanca Ocean
New Casablanca Ocean Condo
New Casablanca Ocean Condo Miami Beach
New Casablanca Ocean Miami Beach
Casablanca Ocean East Tower Condo Miami Beach
Casablanca Ocean East Tower Condo
Casablanca Ocean East Tower Miami Beach
Casablanca Ocean East Tower
The New Casablanca on the Ocean
The Casablanca On The Ocean
Casablanca on the Ocean East Tower
The New Casablanca on the Ocean Hotel
The New Casablanca on the Ocean Miami Beach
The New Casablanca on the Ocean Hotel Miami Beach

The New Casablanca on the Ocean Reviews

Reviews

5.8
Rating 10 - Excellent. 84 out of 900 reviews
Rating 8 - Good. 242 out of 900 reviews
Rating 6 - Okay. 236 out of 900 reviews
Rating 4 - Poor. 174 out of 900 reviews
Rating 2 - Terrible. 164 out of 900 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Margarita

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not on the ocean! DOn't believe the hotel's name!

We had reserved in Casablanca on the ocean and then were informed that we were not in that hotel but in an annex inland with no beach front , no sea view, no gym, no restaurant or dining area of any kind. The TV did not work and there was hardly any light in the room. A maintenance guy came right away with one more lamps and got the TV working, so that was nice. There was a stiff per night amenities fee, but NO AMENITIES! When we asked if we could leave our bags for 30 minutes at the desk while we went to a relative to get her car to move our things to her place we were told that we would be charged for said favor. In short: I would not recommend this place.
Stayed 4 nights in Dec 2019

4/10 Poor

Blanca

Travelled with family
Disliked: Room comfort
The property had limited parking, no gym, no laundry room, ur patio door was out of alignment. I booked the east tower and was moved to the west tower before my arrival. All the amenities were in the east tower across the street.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I requested maintenance at the room due to bathroom fan fall off and they came but next day fell off again :( over my head
Stayed 3 nights in Nov 2019

10/10 Excellent

José Tito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel ever!

omg! One of The Best hotel everything was perfect starting with the Spanish lady on the front desk she is amazing! Loved it! God bless her!
Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ll start by saying that i stayed during a time where there was construction being done on the hotel. So I was treated to a noisier than expected time. The 2 functional elevators inspection certificates we several months expired. And I would recommend avoiding the continental breakfast completely. The food was basic but the hotel completely fails to operate it; guests had to compete for both cutlery and food. If my family spoke spanish we would have had an easier time in this hotel and that’s worth note. If you speak spanish or are bilingual then you are going to have a better time than I did. Checking in is a real challenge when theres a language barrier, even worse when the front desk staff doesn’t try and just redirects you to the other staff who is currently busy. Great valet service.
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is awesome but the parking system is the wurst I’ve ever seen, I was inside the car in the middle of the street for two hours to park my car in the valley. The same to pick up the car to leave, 2 hour wait. Not worth it.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Booked a townhome for 2 nights. The hotel had overbooked the townhome and assigned it another guest. They refused to claim responsibility for the overbooking. The check-in process was terrible. We arrived at 10:00 PM and the check-in process took over 3 hours. The front desk kept offering us an alternative to a townhome and later denied the availability of the options. In the end, they offered us two separate rooms, one of which was facing the city view. I contacted Expedia customer service to request for reimbusement. On calling the hotel they lied about providing the best rooms they had to offer and that we had arrived at 4:00 AM in the morning. Liars dont go far. If you face a similar experience lodge a complaint agains this property so they stop taking advantage of their customers.
Stayed 2 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation stay

It was a awesome stay. The room view was so awesome, the staff was very helpful. The was very clean. It was a awesome stay. Thumbs up all the way.
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience, Old and outdated..We made reservations amlost 3 months ago with a deposit and our room was not available until 6pm the next day.Only offred us free parking and late check out.The older lady at the desk did not care at all..didnt say thank at check out..Ill never book Casablanca ever again!!!
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Was waiting for an elevator for 15 min. Property has two elevators and one of them goes first to the floor 10 and then goes down. Pool was cold at night time and early morning. Only on the Mother’s Day it was nice and warm so I stayed until 11pm. Ocean had a lots of seaweed. Restaurant was nice. Ordered a fried calamari and veg pizza. Location is not bad and if you want to get to the South Beach just need to take a free trolley.
Stayed 11 nights in May 2019

8/10 Good

Mayco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

OK

The room had a perfect view but was not so "penthouse" as far as the condition.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be remodeled property is to old and dirty.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
The ocean view was perfect the hotel itself was pretty being as close as you are to the beach, a little dated but it serves the purpose of being on the beach,I hated my bed we cloud feel the springs on our back complained but they were going to move us to a smaller room. If your reading this room 902 needs a new bed. We rented again for Labor Day weekend let’s see how it goes.
Stayed 2 nights in Apr 2019

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel of horrors

It was horrible from the time we walked in to check in. The girl at the check in pulled our reservation up showing we owed almost $300 more than what was reserved on hotels.com. The girl literally argued with me about what she couldn’t do and wouldn’t do. When I asked for management the girl replied there wasn’t a manager there after arguing with her almost in tears, she called a manager. The manager Diego was very helpful, after sending two emails proving what the price was that we reserved he honored the price. After that it was downhill from there. The elevators never worked. I got stuck on them three times and had to walk up the stairs. The fire alarms constantly went off, when we would call to report it it would take someone almost two hours to respond to us. The people staying on either side constantly had kids crying adults yelling, WE COULD HEAR EVERYTHING!! Again reported it no one responded. When we were checking out and reported all of the issues that we’ve had from the time we walked in again no manager is available but we were provided with an email. The only reason we stayed is because we had to pre pay. Never again will we stay at this place.
Stayed 4 nights in Apr 2019

4/10 Poor

T

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Great location on the beach. Free beach chairs for hotel guests, but paid $12 for beach umbrella. Stingy on beach towels. Not easy to get because you have to get in check in line at registration desk with minimal over tasked staff. Old fashioned real key door locks that has a $100 refundable deposit.
Stayed 3 nights in Mar 2019

6/10 Okay

Shannon

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Meh

It was a bit run down, the staff was nice though. The breakfast was nothing to brag about...
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Amazing view! Location was perfect. Restaurant in the property served great food as well!
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I enjoyed the pool and the easy access to the beach and stores. Staff was nice. Nothing else was satisfactory.
Stayed 4 nights in Mar 2019

8/10 Good

James, Seattle

Travelled with family
Liked: Cleanliness
Nice ocean view from gest room. A small kitchen could make some food. The property looks old but rather clean.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
You can definitely tell that some things were out dated and the elevators were kinda sketchy, but overall this was a great hotel to stay at. They always recognized us for breakfast, and everyone was very helpful and generous. Hospitality was great!! Would definitely stay here again!
Stayed 4 nights in Mar 2019