The Elser Hotel Miami

Property class: 4
VIP Access

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Full-sized fridge, microwave, oven, stovetop
Ocean View Two Bedroom Suite with King/Queen ADA | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
398 NE 5th Street, Miami, FL, 33132
  • Place, Downtown Miami Shopping District
    ‪1 min walk‬
  • Place, Bayside Marketplace
    ‪1 min walk‬
  • Place, Bayfront Park
    ‪1 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Bay View One Bedroom Suite with King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed ADA

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed

9.2 out of 10
Wonderful
(183 reviews)
  • Bay view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed ADA

10.0 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Bay View Three Bedroom Suite with King/King/Queen

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 107 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen

9.6 out of 10
Exceptional
(20 reviews)
  • Bay view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen ADA

  • Bay view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

City View One Bedroom Suite with King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

City View Three Bedroom Suite with King/Queen/Queen

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 118 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins ADA

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 118 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed ADA

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Three Bedroom Suite with King/Queen/Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 112 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen

8.8 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen ADA

  • Ocean view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

The Elser Hotel Miami

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a 24-hour health club, a beach bar and a poolside bar are on-site. Weekly housekeeping is available.
The Elser Hotel Miami offers 430 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Beds feature Tempur-Pedic mattresses. 55-inch Smart televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a weekly basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elser Hotel Miami's great location gets high marks from our customers. During your stay, you're just a quick walk from Bayside Marketplace. Features include 2 bars, an outdoor pool and a restaurant.
  • Free WiFi
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, yoga classes and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bayside Marketplace and Downtown Miami Shopping District
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
A private beach is featured. The Elser Hotel Miami offers its guests an outdoor pool, a 24-hour health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. An area shuttle within 1.7 miles is available for a fee. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
ViceVersa – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Bayview Terrace – This rooftop bar only serves light fare. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 1.7 miles
  • Secured, covered parking on site (USD 63 per night)
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 25 to 50 for adults and USD 25 to 50 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bayview Terrace
  • ViceVersa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults and USD 25 to 50 for children
  • Covered self-parking fee: USD 63 per night (in/out privileges)
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2900 out of 3978 reviews
Rating 8 - Good. 509 out of 3978 reviews
Rating 6 - Okay. 269 out of 3978 reviews
Rating 4 - Poor. 140 out of 3978 reviews
Rating 2 - Terrible. 160 out of 3978 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, amenities
Charged me for valet parking when I had no car.
Stayed 1 night in Jan 2026

10/10 Excellent

Roy

Stayed 2 nights in Jan 2026

10/10 Excellent

TNesha, Buford

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great and friendly staff!
Stayed 2 nights in Jan 2026

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is nice and the staff is great. The condo type room set up is great. Really nice to have a full size fridge and a balcony. Pool and workout area are nice. Lots of cruise traffic in the lobby but they are staffed with exceptional employees and seem to be able to mitigate any inconvenience. Great location too.
Stayed 7 nights in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Very clean great location amazing view and got free upgrade
Room view
Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
It was perfect , had a kitchen, washer and dryer, and the staff was super friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators get extremely busy on check-out days make sure you plan accordingly
Stayed 2 nights in Jan 2026

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, amenities
Beautiful hotel! I loved my room & the view. The staff were very attentive. When I arrived there were a couple issues with the room, I called the front desk & they sent someone immediately. The only issue I had was that they incorrectly charged me but that was quickly resolved. It’s in the best location & I will definitely be staying here again!
Stayed 3 nights in Jan 2026

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for pre-cruise accommodation
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location
Stayed 1 night in Jan 2026

8/10 Good

MARY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, but the wait to get a room was terrible. I was told that if I paid extra I could check in early and that didn't happen. We had to wait past the check-in time to get a room. The area was nice walking distance to the bayside and resturants.
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room not available until late, after the advertised check in time. Check in details were poor, no welcome drink. No amenity details, then charged a hefty price for amenities we weren't told about. Rooms were a bit clinical. No cushions or soft furnishings or lamps to make it a cosy place
Stayed 3 nights in Jan 2026

2/10 Terrible

Debra

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was not serviced...no toilet paper, wash cloths, soap, shampoo, coffee or tea pods. Upgraded us to a 2 bedroom for one night and then was told we had to move back to a one bedroom for the second night.
Stayed 1 night in Jan 2026

10/10 Excellent

scott

Stayed 1 night in Jan 2026

8/10 Good

terrence

Liked: Cleanliness, staff & service, amenities
Spotless room and courteous staff.
Stayed 5 nights in Jan 2026

2/10 Terrible

Kristin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We were only staying 1 night, so my wife and I booked a room with 1 bed + pullout couch for our adult daughter to sleep on. The first thing we noticed when we arrived was that the glass balconies were covered in dried bird poop. We discovered 10 turkey vultures nesting immediately above us. Next, the lighting was awful—blindingly bright overhead lights that made us feel like we were in an interrogation room, no lamps (which even basic motels have). No bedding had been provided for the pullout couch despite it being a reservation for 3 adults, so we called down to ask for it. The porter brought up 1 flat sheet, 1 pillow, and 1 extremely thin blanket that had the texture of an old towel. When we went to set up the pullout bed, we realized the metal frame was completely broken and couldn’t even be pulled out. The maintenance man they sent was extremely nice and apologetic, but agreed the bed portion was broken beyond repair. They moved us to another room at ~9pm. The bellman brought a cart to help move our luggage. He insisted we did not need to make up this bed—someone would be up to do it for us. Two men came up, pulled the mattress out, then turned around to leave. I asked if they could make up the bed since the bellman said that was the norm, and one of the men rolled his eyes before silently doing it. At checkout, I informed the front desk the 1st room was a disaster, but the 2nd room was better. His reply: “Yes, that one has a nice view.” No other acknowledgment.
Stayed 1 night in Jan 2026

10/10 Excellent

CHRISTI, Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for our family of 5 adults that had traveled to Miami for a cruise. It is right across the street from the port and Bayside Market which has lots of dining options. We had a 3 bedroom, 3 bath room, but the beds sizes are not as stated, there was a queen instead of the king and a full instead of the queen. We had room service delivered and it was good, but the portions are small. We had a wrap around balcony so we could see the city and the bay. The kitchenette was nice to have, but there are no dish towels, dish cloths or paper towels. The fridge is stocked with items for purchase, but it does have free coffee and tea. I liked that they do provide shampoo, conditioner and shower gel on the wall, and there was a washer and dryer in the unit. The lobby was always packed, which made it a little difficult at check in. this building also has destination elevators which makes it nice so you don't have to wait too long. I would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vernada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the style, design and ease of travel in the hotel and to the surrounding attractions. I didn't visit the pool or eateries.
Stayed 1 night in Jan 2026

10/10 Excellent

John C.

Liked: Cleanliness, staff & service, amenities
Great place and great location for Cruze ships.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Spacious rooms. Full kitchen and laundry is helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Malene

Stayed 2 nights in Jan 2026

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid stay at The Elser. Great location downtown, killer views from the suite, and the room was spacious and modern. Shoutout to Gino at the front desk, he handled check-in smoothly and went above and beyond. Also, Russel by the pool kept things running well, great service and even better vibes.10/10 Would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sharlene

Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas

Great
Stayed 1 night in Dec 2025