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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Experience the grandeur of our lobby, featuring a high ceiling with intricate patterns, a grand chandelier, and comfortable seating areas.
Relax in comfort with a large bed, desk, and television in this thoughtfully arranged room.
Step into a grand lobby with a spacious layout, ornate railings, and a decorative ceiling.
Stunning hotel with a classic, symmetrical facade and central entrance.
Stunning staircase with intricate railings and a decorative ceiling, leading to an upper level with framed pictures and a potted plant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
100 Commerce St, Montgomery, AL, 36104
  • The Legacy Museum
    ‪5 min walk‬
  • Riverfront Park
    ‪6 min walk‬
  • Alabama State University
    ‪2 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪14 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for One king studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

One king studio sofabed non smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area | 49-inch LCD TV with cable channels, TV

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for One king deluxe room non smoking

One king deluxe room non smoking | Premium bedding, minibar, in-room safe, desk

One king deluxe room non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed non smoking

Premium bedding, minibar, in-room safe, desk

One king bed non smoking

7.4 out of 10
Good
(21 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two double studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

Two double studio sofabed non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Premium bedding, minibar, in-room safe, desk

Two queen beds non smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Experience the hotel's inviting lobby, featuring a multi-level atrium with balconies, round tables, and comfortable seating areas.

Embassy Suites by Hilton Montgomery Hotel & Conference Ctr

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.0 out of 5, Very good, (1029)
The price is €106
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Embassy Suites by Hilton Montgomery Hotel & Conference Ctr

About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site.
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Montgomery-Downtown. During your stay, you're just a quick walk from The Hank Williams Museum. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from The Hank Williams Museum and Montgomery Performing Arts Centre
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Montgomery-Downtown. For a fee, parking is available.

This Montgomery hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jada

Stayed 1 night in Apr 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There were no washcloths and the shower was extremely HOT with no cold water.
Stayed 1 night in Apr 2025

4/10 Poor

Holly

Disliked: Cleanliness, property conditions & facilities
Old, dingy, musty smelling. First room had no cold water - shower scalding hot. Changed rooms and same problem. Would not stay again.
Stayed 1 night in Apr 2025

8/10 Good

Johanna

Stayed 1 night in Apr 2025

2/10 Terrible

Olivia

Stayed 1 night in Apr 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
Previous review was incorrect. Got it confused with another stay at another hotel. Hotel is in bad condition. Rooms were tolerable. In 3 separate stays, 2 only had hot water and 1 only had cold water for showers. Front desk NEVER answers the phone. In 24 hours I called about 20 times with no answer and no ability to leave a message. I even sent a few emails with no responses. There was one very helpful staff member at the front desk after my first stay. Every staff member says something different. Parking is awful. Valet parking is pretty much it and they are understaffed so it takes a while to leave your car and pick it up. Breakfast was not good. Barely any options. Only 2 waffle makers and during one stay when the hotel was full, only 1 of the waffle makers was working. Lost a room momentarily at one stay and was given the wrong room at another. Not sure if the hotel is just understaffed or if the staff just doesn't care.

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Only complaint is that breakfast wasn't served until 7:30. It was good though. Needed more creamer options for coffee.
Stayed 1 night in Feb 2025

8/10 Good

Ila Rae

Liked: Cleanliness, staff & service, room comfort
My room was clean, comfortable, quiet. Staff were pleasant. Breakfast omelet was kind of fun. It became stuffy in the middle of the night which always wakes me up. It's also getting run down. The shower door handle is coming off, watermarks on the sink now seem permanent and the elevator flooring has been worn down.
Stayed 1 night in Apr 2025

4/10 Poor

Sariina

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I happened to be placed in an ADA compliant room and it was shocking how bad the conditions were. I don’t know about the regular rooms, but the number of issues in a room specifically meant for disabled people was merely unpleasant for me but dangerous for any future disabled guests. The first issue was more aesthetic, the paint on the window frames in the hallway and room was severely cracked and peeling. The bathroom was the biggest issue. The switch that controlled the mirror light and fan didn’t work. The lack of fan meant that any time the hot water from the sink or shower was running for more than a minute, the floor became incredibly slippery, a huge safety concern for a disabled person. On top of that, the constant humidity meant that nearly every metal surface was heavily rusted and I was concerned about mold. The water temperature was the number one problem. The sink had two handles but both of them produced scalding hot water all of the time. The shower had a dial handle and the comfortable temperature is usually somewhere in the middle. Not this shower. The water was either cold or scalding hot, no in between. I had to draw a bath. But then, the shampoo and body wash that are attached to the shower wall, are too high up to reach. Not an issue for an able-bodied person like me, but someone with mobility issues wouldn’t be able to get up and down repeatedly without potentially slipping. Overall, I was not satisfied and they need to make the room safe for ADA.
Stayed 2 nights in Apr 2025

2/10 Terrible

emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was dirty. My baby was crawling on the floor in the bedroom and her legs were covered with a black dirty substance. There was mold on the cileing and walls and near the air vents. We stayed one night and left the next day.
Stayed 2 nights in Apr 2025

4/10 Poor

Walter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn & Suites downtown Montgomery is a historic building that has not been very well maintained - a shame!. The common areas were unclean which could have been addressed with vacuuming, none of the ice machines on any floor worked. Our room was on the top floor and had poorly patched water damaged areas on the ceiling and the furniture was quite worn. Hot water was non-existent when we checked in and the following morning only at 6AM at 7AM it was warm at best. The waffle machine in breakfast area was out of service as were two of the juice choices. In short, very disappointed with our experience and will not return in the future.
Stayed 1 night in Apr 2025

2/10 Terrible

Ryan

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Our room didn’t have air. Apparently the whole 5th floor doesn’t have air. We were not told this at check in and then when asked about it, I was told that they would have to make a phone call. They never called me back. I was finally able to get a refund and they set us up at another hotel. Not having air should be mentioned on their website.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

2/10 Terrible

Tanya

Disliked: Staff & service, amenities, property conditions & facilities
On my way back from New Orleans to Atlanta I needed to stop overnight and thought I'd treat myself to a $200 room. Sadly, this historic old property is not updated. First room they put me in had broken ac and the phone charging port was not working properly. They moved me to another room and it had no charging port at all. The third room had no charging port and the ac was broken. Each time I changed rooms I had to carry all my stuff and bring the old key card back down to the front desk, even though I'm on a cane after spine surgery. I left and requested a refund which Expedia says I'll get. Glad I used my AmEx. It's a shame bc the location is great and it's an historic building. I'm now in a crappy Motel 6 hoping to get a few hours sleep and hit the road.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Worn but okay

The facility was a bit worn, needing refurbishing, like scraping worn paint chips from window sills and painting. Because it was right downtown near clubs and such, it was also a bit noisy at night. Basically okay, though.
Stayed 2 nights in Mar 2025

10/10 Excellent

YANET

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Adequate place in good location

A little beat up. Lacked some essentials. Lots of disrepair.
Stayed 1 night in Mar 2025

4/10 Poor

Schuholz

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was horrible - LAZY. breakfast was not replenished. Staff did NOTHING. Room was NOT clean. Found hairs on floor and bed spread. Mold in shower / tub. Charged $32 for parking car. Will never stay at this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

jimeria

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Generally nice and friendly staff. Just a mention that shower barely got luke warm, there were no cups/glasses in room (even though had coffee maker), and no ice in machines (tried 5 floors).
Stayed 1 night in Mar 2025

6/10 Okay

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Very dusty, dated property. Poor choice for breakfast, found stales muffins for example. The concierge Andre, was very helpful. Room wasn’t the cleanest, housekeeping don’t know what a hoover is. Not worth staying more than 2 days.
Stayed 4 nights in Mar 2025

4/10 Poor

Neal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First night only cold water in the Shower. I reported this the next morning and was assured that it would be taken care of. I called to make sure the water problem was taken care of. The lady at the front desk was not friendly and said she did not know but if I still had a problem they would try to move me to another room. The next morning lukewarm water. The Glass shower door was broken, handle was barely hanging on. no hand soap, toilet tissue was setting on the toilet due to the dispenser be in broke. No made service the two days I was there. They only had valet parking. The mattress was worn out. The door safety latch was broken. The room overall was a mess and appeared to have been neglected for a while. When I was leaving the lady at the front desk apologized for the horrible experience. I would not recommend anyone staying here until they make several changes
Stayed 2 nights in Feb 2025

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025 Conference

The only thing I can say poorly about the accommodation's was that there was NO microwave, refrigerator or working ice machine.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2 night stay

This is an older hotel. It does have 10 floors but a smaller hotel. It had a wonderful complimentary breakfast and staff at front desk was wonderful. The room was clean and had a very comfortable bed. It could use some additional lighting and a mini fridge. Very convenient to several restaurants and walking distance to the convention center. Overall, it was a nice stay, and I would book again.
Stayed 2 nights in Feb 2025