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Shashi Hotel Mountain View Palo Alto

5.0 star property

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Photo gallery for Shashi Hotel Mountain View Palo Alto

Cocktail bar, pool views, open daily
Poolside bar
Bicycling
Dinner served, Spanish cuisine, pool views
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
1625 N Shoreline Blvd, Mountain View, CA, 94043
  • Place, Computer History Museum
    ‪3 min walk‬
  • Place, Googleplex
    ‪11 min walk‬
  • Place, Shoreline Amphitheatre
    ‪14 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(93 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium 2 Kings

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium 2 Kings

9.2 out of 10
Wonderful
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Kings ADA

Egyptian cotton sheets, premium bedding, in-room safe, desk

Two Kings ADA

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Premium 2 Kings

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium 2 Kings

  • Sleeps 4

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 2

Deluxe King Room-Accessible

  • Sleeps 2

Two Kings Ada

  • Sleeps 3

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About this property

Shashi Hotel Mountain View Palo Alto

Luxury hotel with 24-hour fitness centre and sauna
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Shashi Hotel Mountain View Palo Alto offers 200 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 65-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Mountain View hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Shashi Hotel Mountain View Palo Alto. During your stay, you're just a quick walk from Silicon Valley. Free WiFi in public areas, free self-parking and a free manager's reception are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Spanish cuisine and pool views while dining at Emerald Hour
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a sauna and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Computer History Museum and 14 minutes on foot from Shoreline Amphitheatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Shashi Hotel Mountain View Palo Alto, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1600 square feet (149 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Shashi Hotel Mountain View Palo Alto. Free self parking is available.

This 5-star Mountain View hotel is smoke free.

The hotel hosts a free manager's reception daily.
Emerald Hour – This poolside cocktail bar specialises in Spanish cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
BROMA – This restaurant specialises in Spanish cuisine and only serves dinner. Open selected days.
Carte Blanche – This café serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BROMA
  • Carte Blanche
  • Emerald Hour

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,600 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Hotel
Hotel Mountain View
Shashi Mountain View Palo Alto
Shashi Hotel Mountain View Palo Alto Hotel
Shashi Hotel Mountain View an Urban Resort
Shashi Hotel Mountain View Palo Alto Mountain View
Shashi Hotel Mountain View Palo Alto Hotel Mountain View

Shashi Hotel Mountain View Palo Alto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 924 out of 1173 reviews
Rating 8 - Good. 139 out of 1173 reviews
Rating 6 - Okay. 61 out of 1173 reviews
Rating 4 - Poor. 23 out of 1173 reviews
Rating 2 - Terrible. 26 out of 1173 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Stayed 1 night in Jun 2025

10/10 Excellent

Dulce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy and love my stay can’t wait to book again
Stayed 1 night in Sep 2025

6/10 Okay

Ajith Kumar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Caution deposit and refund after 3-4 working days after checkout sounded strange for me...
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking garage
Stayed 1 night in Sep 2025

10/10 Excellent

Marquetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nhatalie, Lithonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay if visiting Shoreline Amphitheater
Stayed 1 night in Sep 2025

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Daljit K

Stayed 1 night in Sep 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel near Google campus
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Nicky

Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checking in
Stayed 1 night in Sep 2025

8/10 Good

Kaalyn

Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel, especially if you’re traveling for work. Great spaces to have a quick bite or drinks with colleagues. Love all the smart functions of the room like control of the lights and temperature on the television. Daily turndown service was nice as well. I do wish that the guest service members were more accessible. It was hard to get anyone’s attention if I needed something.
Stayed 4 nights in Aug 2025

10/10 Excellent

ami

Travelled with group
Stayed 1 night in Aug 2025

6/10 Okay

Marney

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2025

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the style of everything. Everything was clean and minimalist but modern. The staff was polite and helpful. The AC didn't seem to be controllable. And it worked sub par. Again the scene was nice. It was perfectly located for comfortable walking distance to the Shoreline Ampiatheater. The hotel menu could use better choices. Maybe too fancy for me but mousse liver before heading out was not going to be enough 😭
Stayed 1 night in Aug 2025

10/10 Excellent

GRAHAM, Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Denisse

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The property is absolutely beautiful elegantly designed and clean. I truly appreciated the attention to detail in the decor, which created such a welcoming atmosphere. The live music was a great touch, adding a vibrant yet relaxing vibe to the experience. The check-in process was smooth and quick, which made me feel at ease right away. However, I did feel that some of the staff could improve their hospitality skills. While they were polite, there wasn’t much warmth or engagement in their interactions. On the bright side, the housekeepers were incredibly friendly, always greeting guests with a smile and ready to help with anything needed. Overall, it was a very pleasant stay, and I would definitely return. I hope the hotel continues to work on enhancing staff interactions to match the high quality of the property and services!
Stayed 1 night in Aug 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 2-night stay. Clean rooms, nice staff, easy check in and check out. I would suggest adding more towel bars or hooks in the bathroom for hanging wet towels, or clothing when getting ready for the day.
Stayed 2 nights in Aug 2025