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Hotel Palacio Muñatones

1.0 star property

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Photo gallery for Hotel Palacio Muñatones

Front of property
Beach shuttle
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Interior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Barrio San Julian, 61, Muskiz, 48550
  • Place, Dunas de La Arena
    ‪2 min drive‬
  • Place, Cala del Socorro
    ‪3 min drive‬
  • Place, Cala del Resguardo
    ‪3 min drive‬
  • Airport, Bilbao (BIO)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Housekeeping, Garden Area

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Single Room, Housekeeping, Garden Area

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Palacio Muñatones

This hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Hotel Palacio Muñatones offers 13 accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hotel Palacio Muñatones, you'll be connected to a shopping centre and within walking distance of La Arena Beach. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, mini golf and a playground
  • Just a 3-minute drive from La Arena Beach and 10 minutes from Port of Bilbao
  • Local-area and beach shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and coworking spaces are available. A health club, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Palacio Muñatones. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Muskiz hotel.

The hotel hosts a free manager's reception daily.
Hotel Palacio Muñatones has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Health club
  • Mini golf
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Separate dining area

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check in from 1:00 PM to 11:30 AM and 8:00 AM to 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 5.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones
Palacio Muñatones Muskiz
Palacio Muñatones
Hotel Palacio Muñatones Hotel
Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones Hotel Muskiz

Hotel Palacio Muñatones Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 78 reviews
Rating 8 - Good. 37 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2023
Verified

8/10 Good

sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, lovely hosts! Unfortunately it was quite noisy, apart from that it was perfect.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location for ferry port.

Good location if catching the ferry for Bilbao with a lovely beach and restaurants 5 minutes drive away. Hotel was very comfortable and nicely decorated. Continental breakfast was good and varied. Refinery is a bit of an eyesore during the day but as it was a quick stopover it didn't worry us and at night it looked quite nice all lit up.
Stayed 1 night in Oct 2023
Verified

8/10 Good

S R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop

Excellent location for Bilbao Ferry Port, interesting building, Good Breafkast everyone very helpful. Positioning of hotel next to Oil Refinery not so good with a constant hum from the machinery. Good overnight stop.
Stayed 1 night in Jun 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location

great hotel, but location overlooking the largest chemical site I have seen, pleasant view from front, and our room
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Industrial landscape but convenient

Like many other reviews, this hotel is in a great location for a one night stay before the ferry. But, the oil refinery outside the window isn’t great!!
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, bad location

Lovely, clean, ambient hotel with a friendly service, but right next to a noisy and smelly factory plant right out of the window
Stayed 1 night in Sep 2023
Verified

8/10 Good

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and friendly staff, but they knew little english so we had to speak in broken languages
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but not a great location

It’s a modern hotel with nice style and nice decor. It has very safe gated car park which was great for my motorbike. Breakfast was a nice simple buffet. It is used a lot for overnight stays before catching the ferry. There are no restaurants or shops nearby. The downside is the location which overlooks a smelly refinery that makes the whole area unpleasant. I stayed 2 nights and while it’s a nice Hotel internally I doubt I’ll stay there again
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good although view from bedroom window of vast industrial complex not great
Stayed 1 night in Oct 2023
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is OK for a one night stay in order to take the ferry next day. The hotel was clean and the room was comfortable enough. Unfortunately it is right next to an oil refinery which polutes the atmosphere. On a very warm night we were unable to leave the window open because of this.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Good, except the mattress.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely family run hotel, sensitively restored to a high standard in a small residential area just outside Muskiz. Friendly and helpful staff. Rooms are beautifully furnished. Although it is advertised as having a restaurant, it does not serve evening meals and we were directed to the local town which was very run down and although there were a few bars open, none served food and the restaurants we found were all closed. The factory referred to in other posts is in fact a massive oil refinery supplying 11,000 l oil daily and is a massive blot on the landscape. Though we could not see it from our room, nor does it produce any significant noise or fumes, it is hard to ignore.
Stayed 1 night in May 2024
Verified

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a one night stay before catching the ferry home. Our original hotel cancelled our reservation ( no reason given) and this one was arranged by hotels.com as an alternative. Having read the reviews I wasn’t really looking forward to the last night of our holiday and I was proved right. Check in was difficult as the manager struggled with the booking system. We weren’t shown to the room which was very basic with no air conditioning. The parking area had been taken over by a fun fair and although we did find an alternative it was stressful. One good thing was the beer garden which was a shady place to sit. I would think carefully about booking this hotel and Hotels.com need to assess whether to keep recommending it on their site especially for the price charged.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico!

Alojamiento muy cómodo, limpio y con gran acogida por sus dueños.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura è vicinissima ad una mega raffineria, rumorosa e puzzolente. I gestori sono molto carini e premurosi, purtroppo la notte é stata disturbata da vicini maleducati che ci hanno svegliato nel cuore della notte con TV a tutto volume e chiacchiericcio sguaiato.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nerea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El hotel es muy acogedor y el personal es encantador y estaba todo impoluto. Muy bun desayuno y buena localización ya que está a 15 minutos de Bilbao.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy acogedor, el personal super amable y atento, la habitación muy limpia, baño limpio y grande, la ducha impecable y muy buenas vistas. La zona de playa que hay próxima también es un paraje exclusivo y espectacular. ¡¡¡Volveremos!!!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar para repetir.

Magnífico lugar con una pareja encantadora, profesional y muy servicial. Cuesta encontrar hoy en día lugares y gente así. Muchas gracias por todo.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, excellent staff and service. The room was very comfortable and clean. Comfy bed. Wouldn’t hesitate to stay again and recommend.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

El sitio fabuloso. La atención muy buena .estuvimos en las habitaciones tipo cabaña, al principio nos chocó , pero luego resultó ser muy bueno. La única pega que le pondría es que el baño no tiene puerta, pero por lo demás todo muy bien
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely cabin room

We had one of the outside cabin rooms which was lovely - nicely decorated & very clean. The hotel is well located for access to the port & the town, but still quiet. The downside of this location is the oil refinery right next door but as the cabins face in to the garden area it’s not a problem. In fact it’s quite spectacular at night when it’s all lit.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort

Convenient for the Bilbao ferry terminal

The hotel is convenient for sailing from Bilbao ferry terminal, but is next to an industrial suburb, so the outlook is not great. Hotel is friendly and adequately appointed. The staff speak no English but somehow communication is achieved. The breakfast was fine, the dinner very simple with a choice of only two main dishes, but adequate and reasonably priced.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple and in the hotel beautifully finished tasteful modern right on the coast ideal. Off on your way to the ferry
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotel, room rather small but very clean, spacious and beautiful bathroom, tasty breakfast, quick WIFI - everything was fine!
Stayed 3 nights in Jul 2021