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Hotel Metropolitan Nagano

3.5 star property

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Photo gallery for Hotel Metropolitan Nagano

Lobby
Bar (on property)
1 bedroom, premium bedding, in-room safe, desk
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1346 Minami-ishido-cho, Nagano, Nagano-ken, 380-0824
  • Nagano Prefectural Shinano Art Museum
    ‪3 min drive‬
  • Zenko-ji Temple
    ‪3 min drive‬
  • M-Wave Olympic Memorial Arena
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking (with Extra Bed)

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, Non Smoking (with Extra Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Double Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hotel Metropolitan Nagano

Hotel with 3 restaurants, near Zenko-ji Temple
This hotel features 3 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Hotel Metropolitan Nagano offers 235 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Free WiFi in public areas, 3 restaurants and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. Hotel Metropolitan Nagano also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Iris – This restaurant serves breakfast, lunch and dinner.
Shinano – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fan Fahr – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This café only serves light fare. Open daily.
APOLLO – This bar only serves light fare. Open selected days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • APOLLO
  • Fan Fahr
  • Iris
  • Lobby Lounge
  • Shinano

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Nagano
Metropolitan Nagano
Metropolitan Hotel Nagano
Nagano Metropolitan Hotel
Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel
Hotel Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel Nagano

Hotel Metropolitan Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 1005 reviews
Rating 8 - Good. 304 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

I really like the convience. It was connected to the Midori Shopping Center and there was a walk way bridge straight to Don Quiote. And it's also connected to Nagano Station. Very Clean too. Breakfast was a plus too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Convenient in Nagano

Hotel is in the Nagano station. Easy to find and access in snowy weather. Great value for room and buffet breakfast. Easy bridge to Don Quixote store.
Stayed 1 night in Mar 2025

10/10 Excellent

Hiroji, Cresskill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few steps off the JR Nagano station, you don’t even have to walk outside of building. This hotel is so close and convenient to get to. Shopping and dining area is so close by. I highly recommend if you ever have to go to Nagano. 10/10.
Stayed 2 nights in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location for getting to snow monkeys excellent. Hotel was comfortable and location right next to train station was good- no noise
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Service was excellent. A classy hotel.
Stayed 2 nights in Feb 2025

8/10 Good

MUNEHIRO

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is literally next to Nagano JR station. I can’t imagine it being any more convenient. The room was spacious and comfortable and breakfast buffet was excellent as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very tidy, stored bags whem we arrived prior to check in time, an assortment of bathroom requirements in room
Stayed 1 night in Feb 2025

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient quiet place to stay at Nagano Station

Located adjacent to the train station, this modern hotel had plenty of amenities and warm comfortable and quiet rooms. Close to restaurants and shopping. Amazing food and gourmet items and local wine and sake in the walkway connected upper level of the train station. Friendly staff at the front desk. Our hotels.com reservation was located with just passport. Our bill matched our pre-reserved price.
Stayed 1 night in Feb 2025

10/10 Excellent

Murphy

Travelled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Peter, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before, and I will certainly consider staying here again when I next visit Nagano-ken. The hotel is right next to the Nagano Station. I was able to park my rental car easily in the basement garage (1,000 yen per day). Check-in was quick. A guest can walk to many nearby stores and restaurants. Overall, I had a nice stay. Thanks!
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Upon arriving at the hotel, I realized I left my belt bag which contained everything important (credit cards, driver license, passport, literally all the money I brought). There was a female staff with a fringe who was so kind and patient. She helped me track down the train we were on and followed up with the train staff when it had reached its final destination. This was around 12 pm since we wanted to drop off luggage. We got back to the hotel to check in on the status of my bag and she informed us it was at a city 1 hr away by Shinkansen. She looked up the departure/arrival times for roundtrip and we were able to get it same day. When we were in our room dropping off our luggage first, a male staff who was also looped in called and said they'll bring up a note to show anyone at the station directing where our bag was. Less than a minute later, that same man was at our door OUT OF BREATH. I was so shocked because he came up insanely fast. That's amazing service!!! We also wanted to ship 1 of our 2 large luggages to our hotel in Tokyo. They were able to take care of that and the cost was extremely reasonable. The room itself was large compared to other Japanese hotels I've stayed in. Everything was in working order and there was ample bathroom counter space which I love. Clean as well. Location cannot be beat. Right next to Nagano Station/direct access to the station, and right by the bus stop too. Very near a Donki and many eateries. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to the Train. The room was very clean. Easy check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Metropolitan Nagano

Hotel Metropolitan is a very comfortable, and convenient hotel to stay at connected to Nagano train station and Midori department store and food court. It is a great base to explore the areas around Nagano by easy train and bus connections to the Snow Monkey Park, Obuse, Yudanaka, Nakano, Matsumoto and Hakuba. The rooms are very quiet considering all the traffic and people.
Stayed 2 nights in Jan 2025

10/10 Excellent

selma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located at Nagano station. Room was clean and quiet. Staff was always friendly and took care of my luggage before check in and after check out.
Stayed 1 night in Jan 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Right by the bus and taxi areas for multiple trips to different areas. Shuttle to a local onsen. Staff was friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to train station with an entry from the station. Great during rainy season
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

AMY, San Diego

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Locality to train station cannot be beat- don’t even need to go outside if cold. Restaurants of all sors nearby. Like all hotels in Japan, it was clean. The rooms are a little dated and carpet could use a change. Staff were very friendly. Cost of laundry service was outrageous (think, Boston 5-star prices), and I believe I was over-charged but that was too difficult to covey with my extremely limited Japanese (my problem, that theirs.. it is Japan after all), so I paid if the “extra” $30 USD. Great place if you need a convenient take off spot in the region.
Stayed 2 nights in Jan 2025

10/10 Excellent

Isaac

Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025