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Ryokan Suminoyu

3.0 star property

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Photo gallery for Ryokan Suminoyu

Hot springs
Hot springs
In-room safe, free WiFi, bed sheets
Public bath
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Shibu-onsen, Shimotakai-gun, Yamanouchi, Nagano, 381-0401
  • Place, Shibu
    ‪1 min walk‬
  • Place, Yudanaka Hot Spring
    ‪3 min drive‬
  • Place, Joshin'etsu-kogen National Park
    ‪4 min drive‬

Room options

View all photos for Japanese Style Room, Half Board

In-room safe, free WiFi, bed sheets

Japanese Style Room, Half Board

9.8 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Breakfast Included

In-room safe, free WiFi, bed sheets

Japanese Style Room, Breakfast Included

  • Mountain view
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, Room Only

In-room safe, free WiFi, bed sheets

Japanese Style Room, Room Only

  • Mountain view
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style Room

Japanese-style Room | In-room safe, free WiFi, bed sheets

Japanese-style Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

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Shibu Hotel
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  • Parking included
  • Free Wi-Fi
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4.9 out of 5, Exceptional, 224 reviews
The price is €306
20 May - 21 May
Shibu Hotel

About this property

Ryokan Suminoyu

Free self-parking, free Wi-Fi in public areas and free train station pick-up are available at this ryokan.
Ryokan Suminoyu offers 12 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. This Yamanouchi ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Ryokan Suminoyu. During your stay, you're just a quick walk from Onsen-ji Temple. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • On-site recreation includes hot springs
  • Steps from Shibu and a 2-minute drive from Yudanaka Hot Spring
  • Free train station pick-up shuttle service
Ryokan Suminoyu offers its guests hot springs. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 6 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6:30 AM - 10 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booking rooms with Half Board must check in by 6 PM to receive dinner. Dietary restrictions and specific food requests cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ryokan Suminoyu offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ryokan Suminoyu Yamanouchi

Ryokan Suminoyu

Suminoyu Yamanouchi

Suminoyu

Ryokan Suminoyu Ryokan

Ryokan Suminoyu Yamanouchi

Ryokan Suminoyu Ryokan Yamanouchi

Ryokan Suminoyu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 144 reviews
Rating 8 - Good. 24 out of 144 reviews
Rating 6 - Okay. 1 out of 144 reviews
Rating 4 - Poor. 1 out of 144 reviews
Rating 2 - Terrible. 1 out of 144 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Echo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy onsen ryokan with very attentive and helpful male staff. I was truly impressed by his excellent service and will definitely return for another stay. Both dinner and breakfast were delicious. Although the onsen is not very large, it offers both indoor and outdoor baths and was pleasantly quiet with few people around.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, amazed with the attention during the check in and check out service, incredible experience durin the dinner en breakfast service. All 9 baths incluided in rate, awesome stay
Stayed 1 night in Nov 2025

2/10 Terrible

Miroslav

We lost a money 100% for the reason, that no one was able to make check in after 10 p.m. We must to find and pay another hotel :-((((((
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Amenities
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eleanor

Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcome slowdown in pace at a top notch Ryokan

Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an authentic Japanese experience this is the place to go. Staff wonderfully helpful, picked us up from the Monkey Park when we arrived, also put on an early breakfast for us as well as early transport to the railway station.
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was a great experience. The staff were amazingly helpful. We needed to be picked up from the station and they came. I needed a PowerPoint adapter abd tgey were able to loan me one. We needed to get back to the station earlier than their set time abd tgey accommodated us. Well done guys, it was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, from check in to check out. Amenities available were great & dinning room staff were very friendly & explained all the dishes. Onsen was fabulous
Stayed 1 night in Feb 2025

10/10 Excellent

Sami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful Ryokan with delightful staff

We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
Stayed 2 nights in Feb 2025

6/10 Okay

Janelle

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible rooftop bathing

Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea Issanagui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shufang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique dining, excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christoph

Stayed 1 night in May 2024

10/10 Excellent

Aureliusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing! Never have I stayed with a more friendly staff. They were very helpful with everything. The tradition Japanese experience was perfect from the public hot baths to the great food served at dinner and breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful time

A really special place. Amazing room, onsen and food. The service was absolutely amazing. We had the most special time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
Stayed 2 nights in Feb 2024