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Santa Chiara Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Santa Chiara Boutique Hotel

Enjoy breathtaking city views from this rooftop terrace with tables, chairs, and lush greenery.
Enjoy a European-inspired view from your balcony overlooking the city.
Enjoy a warm welcome in our beautifully appointed reception area, featuring a marble counter, ornate mirror, and elegant candelabra.
Enjoy the view from the living area, featuring a sofa set and coffee table, with a staircase leading to the upper level.
Cozy retreat with a bed, seating area, and workspace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Via Benedetto Croce 23, Naples, NA, 80134
  • Via Toledo
    ‪8 min walk‬
  • Port of Naples
    ‪11 min walk‬
  • Molo Beverello Port
    ‪16 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

View all photos for Elite Suite

Elite Suite | 1 bedroom, premium bedding, minibar, in-room safe

Elite Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Suite Executive 206

Suite Executive 206 | 1 bedroom, premium bedding, minibar, in-room safe

Suite Executive 206

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Suite Familiare 204

Suite Familiare 204 | 1 bedroom, premium bedding, minibar, in-room safe

Suite Familiare 204

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 4 Single Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Santa Chiara Boutique Hotel

Family-friendly hotel with rooftop terrace and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and laundry facilities.
Santa Chiara Boutique Hotel offers 10 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Santa Chiara Boutique Hotel. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas, plus a bar and a rooftop terrace.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Steps from Spaccanapoli and 9 minutes on foot from Via Toledo
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Santa Chiara Boutique Hotel.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day); discounts available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Facials

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Nearby parking fee: EUR 35 per day (295 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Santa Chiara Boutique Hotel Naples
Santa Chiara Boutique Naples
Santa Chiara Boutique Hotel Naples
Santa Chiara Boutique Naples
Santa Chiara Boutique
Hotel Santa Chiara Boutique Hotel Naples
Naples Santa Chiara Boutique Hotel Hotel
Hotel Santa Chiara Boutique Hotel
Santa Chiara Boutique Naples
Santa Chiara Hotel Naples
Santa Chiara Boutique Hotel Hotel
Santa Chiara Boutique Hotel Naples
Santa Chiara Boutique Hotel Hotel Naples

Santa Chiara Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 350 reviews
Rating 8 - Good. 56 out of 350 reviews
Rating 6 - Okay. 16 out of 350 reviews
Rating 4 - Poor. 1 out of 350 reviews
Rating 2 - Terrible. 1 out of 350 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. As nice as the property was, the real stars were the front desk staff. They were polite, professional, and willing to go above and beyond to help.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with the good: the staff are very helpful and friendly, the room was nicely appointed, roomy, and clean. The hotel is close to restaurants and cafes. Unfortunately, the area that the hotel is in is covered in graffiti and while it’s not unsafe, it certainly doesn’t make a good impression when you arrive. You also may not be able to get a taxi or car directly to the hotel depending on the time of day. We were dropped off a couple of blocks away by our taxi and really struggled to find the hotel as there was only a big metal door (with graffiti all over it) and a small sign. Eventually we found the intercom and the staff opened the gate. Once we got in we liked the hotel, but we were not prepared for how rough the area was.
Stayed 2 nights in Mar 2025

10/10 Excellent

Howard, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in an unassuming building/courtyard. A bit challenging to find from the street so pay attention to the directions they send you. Very friendly and helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vijay, FRAMINGHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This serendipitous find was a godsend during our first night in Naples, when we unexpectedly found ourselves without a hotel reservation. Hidden behind a graffiti-covered green gate on Spaccanapoli (the most bustling street of the city), this hotel itself is situated on several floors of the former residence of a count. We stayed in a family suite with a loft that had two additional twin beds perfect for our two teenagers. They have the option to have breakfast in their small dining room, which was fresh and delicious, especially their house-made orange marmalade and custom-made omelettes. There is also a beautiful terrace, which gives stunning views of the city of Naples! Special thanks to Licia and Gennaro, who were working the 24-hour front desk during our short stay, and helped us immensely! Licia guided us on the phone at night, when we could not locate it behind the closed gate. She also helped us call a taxi and personally helped us wheel our luggage to the nearest taxi stand after we checked out. The hotel stored our luggage safely after we checked out while we toured the city and felt very safe, well-maintained and convenient. Highly recommended if you want to enjoy a few days in the heart of Napoli!
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy, Raymore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul, Bryson City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hotel Santa Chiara in Napoli for nine nights, with a friend, in February 2025. Our room (no. 207) was a pleasure: large, high-ceilinged, tile-floored, well furnished, beautiful. The hotel is in a restored palazzo, and that's evident. There is a rooftop with splendid views of the city and the bay. --- The staff were helpful, attentive, & knowledgeable; the atmosphere was calm and pleasing; we were welcomed, left alone when we wanted to be & attended to when we wanted to be, which is the essence of a good hotel. --- The hotel fronts Spaccanapoli, which is the liveliest street in the city. Many bars, cafés, restaurants, churches, & everything else you can imagine, are within yards. The Dante metro stop is seven minutes away on foot. There are buses and taxis closer than that. This is an ideal place to stay. And Naples is a gorgeous, chaotic, energetic city full of beauty. We'd have liked to stay longer.
Stayed 10 nights in Feb 2025

10/10 Excellent

Tae, Redwood city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are all kind and hospitable! Excellent location having most if tour highlights!
Stayed 3 nights in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small, historic property. Cool rooftop views. Quaint lift. We thoroughly enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Goutham

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent and all staff were friendly and accommodating. It was a short stay in Napoli but wish we had planned it for longer
Stayed 2 nights in Dec 2024

6/10 Okay

Chio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay in Naples. It's right off Spaccanapoli, which means its a super walkable area with a lot nearby. I found staying here is probably preferable to the Via Toledo area, which is much busier (though both are busy). The hotel was super clean (our room actually got cleaned multiple times a day, if anything it felt excessive!) and it feels private, safe, and quiet, despite being right off a major pedestrian street. There's a nice little rooftop hangout space and a friendly and helpful 24-hour check-in. Would absolutely say here again!
Stayed 3 nights in Sep 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

Stayed in much more expensive hotels but this was fantastic and a great location with fantastic reception staff
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and very deceiving

When you first arrive at the hotel, it’s a little bit intimidating but when the big gates open, this is an amazing place to stay. The service was beyond expectation and the staff checking in so Helpful. Large room, immaculate, and so comfortable. Highly recommend this especially if you’re bringing teenagers.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem in a very old historical building. Note: hotel also has great rooftop terrace and full bar.
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t receive our VIP service
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow hotel

We love our stay at y po ur hotel, unfortunately we needed to leave for family reason, your hotel gives us very good room appreciate it so much
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I stay in plenty leading hotels of the world and I can’t believed these is one. Maybe it was 10 years ago .
Stayed 1 night in Jun 2024

10/10 Excellent

Bareq

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property right in the heart of Spaccanapoli. The staff was amazing and the room accommodations were great. We would definitely stay here again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very clean!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific. Very helpful and responsive. The hotel is a bit challenging to find as no cars are allowed on it's little cobblestone alleyway. Arriving in that area in Naples, with wall to wall graffiti everywhere is a bit disconcerting, especially at 7am when the streets are pretty deserted. However, by mid morning everything was bustling and we had a wonderful day, taking lots of suggestions from the hotel staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Vince

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthy the price. Worth the search.

An awesome secluded hotel in the middle of the Spanish Quarter. It took a while to find it as it is hidden off the street in a courtyard. Beautiful condition and style. Very friendly and professional staff greet you. It has a private fifth floor terrace where you can see the city.
Stayed 3 nights in Feb 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gennaro and the entire staff was top notch. I would highly recommend this hotel for anymore who wants to have a true wonderful Naples experience in the heart of the city.
Stayed 5 nights in Feb 2024