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Capital Hotel

2.0 star property

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Photo gallery for Capital Hotel

Lobby
Lobby
Front of property
Down duvets, desk, laptop workspace, free WiFi
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
38-26 11th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪13 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪9 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Single Room, 1 Queen Bed, Non Smoking

Single Room, 1 Queen Bed, Non Smoking | Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed, Non Smoking

Single Room, 1 Queen Bed, Non Smoking | Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Double Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Deluxe Double Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Single Room, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Capital Hotel

Hotel in Long Island City with a 24-hour front desk
A 24-hour front desk and free Wi-Fi in public areas are available at this hotel.
Capital Hotel offers 87 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

The public transport around Capital Hotel gets good marks from our customers. During your stay, you'll be close to 5th Avenue. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Guests speak favourably about the value of their stay and the proximity to public transport
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Destination fee: USD 5 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Capital Hotel Hotel
Capital Hotel Long Island City
Capital Hotel Hotel Long Island City

Capital Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 860 reviews
Rating 8 - Good. 232 out of 860 reviews
Rating 6 - Okay. 113 out of 860 reviews
Rating 4 - Poor. 62 out of 860 reviews
Rating 2 - Terrible. 82 out of 860 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Aaron

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Catriona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Both male staff at Reception were extremely helpful and friendly, lwith one Reception member of staff very welcoming towards us on our return each night). Indeed, on checking in, when he noticed that we were a lengthy stay he sourced a high storey room for us. The housekeeping ladies too were a delight, and whilst we rarely saw them they ensured that clean towels, soap &c were always well stocked for our return home each night. Thank You ladies and gentlemen ! They are a credit to your company. We hope to return again.l
Stayed 21 nights in Sep 2025

6/10 Okay

Kamille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actual hotel was nice, clean and staff was friendly and helpful. The washroom and room was spacious. could use some hooks to hang towels in the washroom, and ac/heater for the room to change the control. Hotel was close to subway station, but the walk between the station to the hotel I wasn’t comfortable with.
Stayed 3 nights in Oct 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room
Stayed 1 night in Oct 2025

10/10 Excellent

Deanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Celine

Stayed 1 night in Oct 2025

2/10 Terrible

Tammica

Travelled with partner
Disliked: Staff & service
I recently stayed at the Capital Hotel and unfortunately, my experience was not up to my expectations. One of the most concerning issues I encountered was a serious breach of security. Someone else had the same key as me and entered my room while I was sleeping, which made me feel extremely unsafe and uncomfortable. I hope the hotel takes immediate action to investigate this incident and enhance their key management system to prevent such incidents in the future. I would appreciate it if the hotel could also review their overall service standards to ensure guests have a safe and pleasant stay.
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a bit tucked away (4-5 blocks) from food and transport to get 5 stars, but for the price it's definitely 5 stars! Also the staff were extremely nice and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The subway station is very close easy to get around
Stayed 9 nights in Oct 2025

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price of the accommodations was among the cheapest in the Manhattan/Queens area. The area between the metro stop and the hotel appears to be a bit scary with quite a few homeless people, but we were never bothered. The beds were very comfortable with quality linens and pillows. The room is sparsely furnished with only one nightstand and one table and chair. There is a refrigerator; a microwave is available on floor C, which is in the basement. The shower has plenty of hot water.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janairisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was okay
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was friendly. The bed was very firm and way too tall. I am 5ft and had to hop up just to get on it. You could also hear that there was plastic on the mattress under the bedding but it didn’t cause a problem like excess warmth so that was fine. The room is small with no walking room between the bed and desk if the chair is pulled out. The surrounding area is mostly industrial and “blue collar” with several car repair and parts shops and possibly warehouses and just your average apartment buildings with two to four units. There was a lot of litter everywhere. None of the above was much concern. What bothered me most was there was very limited restaurants in the area within walking distance. We looked at Google Maps and chose one but it didn’t exist anymore and some other business was there. We ended up Door Dashing. The Uber from JFK to this property was $75 at about 6p. Overall the lower price was worth it for me.
Stayed 2 nights in Oct 2025

4/10 Poor

Ronalyn

Disliked: Cleanliness
We stayed last Friday and checked out Monday. Unfortunately we didn't receive any house person to clean our room in our entire stay. We put that we need to have housekeeping but no one came. Sadly you will heard every morning all the spanish house person talking loudly in the hallway that makes you wake. Transportation is okay but surrounding is little bit off because all the creepy person.
Stayed 3 nights in Oct 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! The neighbourhood is not safe. The first night we hear screams of terror. The next day we asked if we could get a partial refund because we wanted to leave. The answer is no. After 2 nights Uber eats delivery at hotel we wanted to leave. The next morning a construction site next to the hotel started at 7 in the morning, this was for me another reason to leave. Still a no on my request for a partial refund. The hotel is a thief!! Rooms are nothing like on the pictures, only 1 nightstand at a 2 person bed, we use the chair as nightstand, no safe in the room, cold water, hairs in bathroom and bed from previous guest. All and all a terrible hotel in a terrible full of drugs and homeless neighbourhood. Also the streets are a filthy dumpster. Don't waist your money here.
Stayed 6 nights in Oct 2025

8/10 Good

milan

Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Evan

Liked: Staff & service, amenities, property conditions & facilities
Staff was nice, room was clean, good stay!
Stayed 5 nights in Oct 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in Oct 2025

8/10 Good

Durant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michael, Clearwater

Stayed 3 nights in Oct 2025

8/10 Good

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service
good
Stayed 3 nights in Sep 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not the cleanest Bed was very uncomfortable They had no where to get water not even to buy No wash clothes When turned the air on it smelled like a musty wet smell
Stayed 1 night in Oct 2025

8/10 Good

Shaheen

Stayed 1 night in Sep 2025

6/10 Okay

Fernando

Travelled with group
Disliked: Staff & service
Stayed 5 nights, and the room was actually cleaned like 2 times. Other days, they just made the bed, but no actual cleaning. Cockroaches were found in the bathroom. No courtesy water either. Appreciate the mini fridge in the room.
Stayed 5 nights in Sep 2025

4/10 Poor

Harry

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2025