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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
2 Double Beds Empire State Building View | View from room
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains
Bar (on property)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for High Floor Two Double Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout curtains

High Floor Two Double Room with Empire State Building View

  • Sleeps 4

View all photos for High Floor King Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout curtains

High Floor King Room with Empire State Building View

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Shower

Bathroom | Designer toiletries, hair dryer, towels, soap

Mobility Accessible Queen Room with Shower

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Penthouse

Hypo-allergenic bedding, in-room safe, blackout curtains

Penthouse

  • Sleeps 2

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard King - Non Smoking

8.6 out of 10
Excellent
(160 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(110 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Accessible Room-Nonsmoking

  • Sleeps 4

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout curtains

King - Empire State Building View No Smk

8.4 out of 10
Very good
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout curtains

2 Double Beds Empire State Building View

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.0 out of 5, Very good, 3,214 reviews
The price is €177
includes taxes & fees
10 May - 11 May
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About this property

DoubleTree by Hilton Hotel New York City - Chelsea

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, concierge services and dry cleaning.
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around DoubleTree by Hilton Hotel New York City - Chelsea. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1135 out of 2431 reviews
Rating 8 - Good. 633 out of 2431 reviews
Rating 6 - Okay. 397 out of 2431 reviews
Rating 4 - Poor. 140 out of 2431 reviews
Rating 2 - Terrible. 126 out of 2431 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose, Chelsea

Stayed 2 nights in Jan 2026

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2026

6/10 Okay

Fabrice

Stayed 2 nights in Jan 2026

6/10 Okay

Barry

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is definitely worse for wear. Elevators are slow. The rooms are tiny, and the finishings (paint, cabinetry, bathroom tiles) need touch-ups. The heating unit was unbearably loud and kept me up at night. There was no mini-fridge in my unit when I checked in. The television kept breaking over and over. The ice machine on my floor was broken, and that meant going down several floors to find the next one. The location is good, the staff are friendly, but the property needs a big refresh.
Stayed 3 nights in Jan 2026

8/10 Good

Samantha

Stayed 1 night in Jan 2026

10/10 Excellent

Natalia

Stayed 3 nights in Dec 2025

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean, good located, room was smaller than I expected and the view was exactly as promised.
Stayed 4 nights in Jan 2026

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were very courteous and friendly. The only disappointment was being told I would get a call when my room was ready to check in and I did not get a call.
Stayed 2 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with partner
The staff did their best but we requested a king room and received 2 doubles . They gave us 2 drink tickets that only allotted for wine/ beer / well and breakfast to make up for it .
Stayed 1 night in Jan 2026

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Great location everything was clean and everyone was very helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Trystan

Stayed 1 night in Jan 2026

8/10 Good

Edward

Stayed 1 night in Jan 2026

10/10 Excellent

Yola

Stayed 2 nights in Dec 2025

10/10 Excellent

Utafumi

Stayed 1 night in Jan 2026

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities
The rooms were very small. The view was not great but I understand with the location. Other than that it was clean and the staff was friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

M

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Jan 2026

10/10 Excellent

Nelson

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2026

4/10 Poor

Monica

Disliked: Property conditions & facilities
The elevator took forever and the front desk staff were okay but it wasn’t the best hotel stay I had.
Stayed 2 nights in Nov 2025

8/10 Good

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff and great area.
Stayed 3 nights in Jan 2026

6/10 Okay

Shehzad

Disliked: Cleanliness
Room and bathroom could have been cleaned better. The room floor was dirty.
Stayed 1 night in Jan 2026

10/10 Excellent

Arjunakani, schaumburg

Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Jan 2026

10/10 Excellent

Karsen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and room was clean! Great location and walkable to many places. The only complaint if any was the small elevators. Some people waited a awaits to get down but it’s a hotel and if that’s the only complaint then highly recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

lori

Stayed 3 nights in Jan 2026

6/10 Okay

Hsu Lei

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2026

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