I’m not one to leave negative comments but there are a few things I’d like to share since this property gets high ratings. This was my second stay. My room was not properly cleaned. There were visible hairs in the shower, which leads me to believe it was not properly cleaned and therefore much more filth that I couldn’t see if the naked eye. There were hand marks on the door, handles, etc., and the carpeting around the bed was worn and dirty (I had to go buy cheap slippers to walk around in). I chose this property due to its proximity to the Javits, but the area of town is terrible. Stepping outside to grab my morning coffee at Starbucks around the block I walked past human feces on the sidewalk. Lastly, I declined housekeeping as I do not like my personal items being touched during my stay. Both days I stopped at the front desk to ask for no service and only one of the days they honored my request. The only positive I can share was my check in process was smooth and the front desk agent was very kind and pleasant. This stay will be my last at this property. If you value cleanliness and a sense of safety in your surroundings, I would consider other areas of the city. If you need a place to crash for an event at the Javits or even MSG, it’ll get the job done.