Faena New York

5.0 star property

Choose dates to view prices

Photo gallery for Faena New York

City view
Bar (on property)
Exterior
Hallway
Bar (on property)

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
500A WEST 18TH STREET, New York, NY, 10011
  • Place, The High Line Park
    ‪1 min walk‬
  • Place, Hudson River Park
    ‪2 min walk‬
  • Place, Chelsea Piers
    ‪2 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪37 min drive‬

Room options

Classic King Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Classic King Room Hearing Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Classic Queen-Queen Room

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Queen-Queen Room Mobility and Hearing Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

High Line King Room

7.0 out of 10
Good
(2 reviews)
  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Signature Corner King Room

  • River view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

High Line King Junior Suite Mobility Accessible

  • River view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

High Line King Room Hearing Accessible

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

High Line King Room Mobility Accessible

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Signature Queen-Queen Room

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Queen-Queen Room Hearing Accessible

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Queen-Queen Room Mobility Accessible

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe One-Bedroom Suite

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Signature Corner King Room Hearing Accessible

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe One-Bedroom Suite Mobility Accessible

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe One-Bedroom Suite Hearing Accessible

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

High Line King Junior Suite

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Classic One-Bedroom Suite

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Hudson Signature One-Bedroom Suite

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible (High Line)

  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom (Chelsea)

  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Suite, 3 Bedrooms (Chelsea)

  • 153 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

Suite, 2 Bedrooms (Crystal)

  • 186 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Suite, 3 Bedrooms (Faena)

  • 279 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds

Suite, 2 Bedrooms (Imperial)

  • 151 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Rose)

  • 159 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Faena New York

This smoke-free hotel features 2 restaurants, a health club and a coffee shop/cafe. WiFi in public areas is free. Additionally, spa services, 24-hour room service and concierge services are on-site.
Faena New York offers 120 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. 70-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
During your stay at Faena New York, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and fitness classes
  • Steps from The High Line Park and Hudson River Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. A health club, spa services, and multilingual staff are also featured at the luxury Faena New York.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
La Boca – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Living Room – This restaurant serves dinner and light fare. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 50 for adults and USD 50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • La Boca
  • The Living Room

Things to do

  • Fitness classes
  • Health club

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On a river

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (254 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 70-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 50 for adults and from USD 50 for children
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Faena New York Hotel
Faena New York NEW YORK
Faena New York Hotel NEW YORK

Faena New York Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 27 out of 29 reviews
Rating 8 - Good. 2 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Bintou

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

daniela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot for staycation/ date night in the city! Amazing service and staff. A trendy, colorful, beautiful hotel with clean rooms and super comfy beds!
Stayed 1 night in Feb 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent!
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Top of the line luxury, floor to ceiling windows rainshowerhead with perfect water pressure. Toto toilet. It doesn’t get much better than this
Stayed 1 night in Feb 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Exceptional property and service. Beautiful stay
Stayed 2 nights in Feb 2026

10/10 Excellent

Kiera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was absolutely amazing and hotel is clean and gorgeous. An experience you won't forget.
Stayed 2 nights in Jan 2026

10/10 Excellent

Akshat

Liked: Cleanliness, staff & service, amenities
Absolutely great experience. Great staff!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Ben

Stayed 3 nights in Jan 2026

8/10 Good

Chad

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel and great aervice
Stayed 3 nights in Jan 2026

10/10 Excellent

mariano

Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Five star stay. Can’t wait to return!
Stayed 1 night in Jan 2026

10/10 Excellent

Nvard

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

8/10 Good

Naiem

Stayed 1 night in Dec 2025

10/10 Excellent

Amelie

Stayed 2 nights in Jan 2026

10/10 Excellent

Yailier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Phyllis

Stayed 2 nights in Dec 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities
I am truly in love with this hotel. I have stayed at Faena Miami before, but Faena New York completely stole my heart. From the very first moment, the experience is flawless. The attention, kindness, and seamless coordination of the reception team as they open the doors set the tone immediately. And the scent unforgettable. Almost mystical, impossible to fully put into words. There is a certain magic at Faena New York. Something intense and distinctive, felt rather than explained. I have been staying in New York for over ten years and have experienced most of its iconic hotels, and I can say with confidence that there is nothing quite like this in terms of service, hospitality, and genuine warmth. There is an undeniable, irresistible seduction to the place an enveloping energy, almost intoxicating. In Brazil, we call it borogodó. Simply captivating. I would also like to highlight the gentlemen dressed in white at the entrance they are absolutely wonderful and truly charming. Their presence elevates the arrival experience, and their attire is simply exquisite.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Thiago

Stayed 3 nights in Dec 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Oshri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing team
Stayed 5 nights in Dec 2025

10/10 Excellent

Jesper

Stayed 2 nights in Nov 2025

10/10 Excellent

andre

Stayed 1 night in Nov 2025