Holiday Inn New York City - Times Square by IHG

3.5 star property

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Photo gallery for Holiday Inn New York City - Times Square by IHG

City view
Exterior
Garden
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

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585 8th Ave, New York, NY, 10018
  • Times Square
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Broadway
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.8 out of 10
Good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(65 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

8.4 out of 10
Very good
(150 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(114 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn New York City - Times Square by IHG

Hotel with a 24-hour fitness centre, a short walk to Times Square
A 24-hour fitness centre, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
Holiday Inn New York City - Times Square by IHG offers 271 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn New York City - Times Square by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Times Square and Madison Square Garden
As a guest of Holiday Inn New York City - Times Square by IHG, you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Holiday Inn New York City - Times Square by IHG also features a garden, concierge services, and dry cleaning/laundry services.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 15 for children

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 35 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Nearby parking fee: USD 60 per day (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn New York City Times Square Hotel
Holiday Inn Times Square Hotel
York City Times Square By Ihg
Holiday Inn New York City Times Square
Holiday Inn New York City Times Square an IHG Hotel
Holiday Inn New York City - Times Square by IHG Hotel
Holiday Inn New York City - Times Square by IHG New York
Holiday Inn New York City - Times Square by IHG Hotel New York

Holiday Inn New York City - Times Square by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1151 out of 2297 reviews
Rating 8 - Good. 597 out of 2297 reviews
Rating 6 - Okay. 318 out of 2297 reviews
Rating 4 - Poor. 116 out of 2297 reviews
Rating 2 - Terrible. 115 out of 2297 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel as described but problematic entrance

The hotel delivered as expected but there was a problem with the outside area in front of the entrance. The tables and benches to be enjoyed by guests were occupied by locals consuming pot, drinks, etc. Lots of loud music, swearing, inappropriate behavior, especially for families. Instead of being able to enjoy the space and feeling welcomed in, it was stressful entering and exiting the building.
Stayed 1 night in Jun 2025

10/10 Excellent

Yvette

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Busy area but not very clean. Close to transportation and shopping
Stayed 1 night in Jun 2025

2/10 Terrible

Ghanshyambhai

Stayed 1 night in May 2025

6/10 Okay

Andre

Disliked: Cleanliness, amenities, property conditions & facilities
The lights in my room continuously shut off on their own. Also, there was a long hair in my shower upon check-in. Hotel staff (possibly housekeeping) entered my room after I had already checked in without knocking.
Stayed 1 night in May 2025

8/10 Good

Pranav

Liked: Cleanliness, amenities, property conditions & facilities
Location was very good. Rooms are compact but clean n nicely setup. Only thing I did not like is that just outside the hotel there are random people (I guess homeless), smoking, spreading dirt and shouting. Didn’t look safe.
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patrizia

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Sumit

Stayed 3 nights in May 2025

10/10 Excellent

Camilla Andrea

Stayed 1 night in May 2025

10/10 Excellent

Chaitanya Samir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was small for 4 people but well-equipped and good enough for a short NYC stay in an excellent location within proximity to subway/bus stop access. Only 2 minor complaints - the 2 elevators were super busy during the day with long wait times in the lobby. The street-facing plaza area outside the lobby entrance is open to the public all day but was mostly occupied by loud noisy and homeless people and it seemed relatively unsafe to be there after dark until you walked into the hotel where it was safe and secure with keyed access only. Staff was very friendly and helpful. The hotel is also happy to hold on to your bags if you wish to explore the city freely for a while before travel. 4/5 stars
Stayed 4 nights in May 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice little hotel
Stayed 3 nights in May 2025

10/10 Excellent

Terri, Baltimore

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location! Room was good size for two double beds. The only issue was aesthetic…a small public place in front of hotel appears to be a gathering spot for some unhoused people at various times during the day. There are plenty of hotel staff present so no need to be fearful.
Stayed 1 night in May 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We needed to be near the NY Times building so this was only a 3 minute walk. Times Square is dirty (8th street) and on a Saturday night too many people on the streets getting high and one urinating on the buidling when we walked past after dinner, a bit unnerving for two women. Did not like the outside the entrance to this Holiday Inn as there are benches for people to sit, but taken by the less fortunate to hang out. Having said that, the subway is also super close and once you walk the other direction down 39th towards Hudson Yards or the Empire State it felt much safer. We were on the 34th floor with a view of the Empire State which was very nice. Had 2 double beds and a mini fridge, no microwave, but room was so small there was no where to put your luggage. The shower water pressure was poor and would go from hot to cold and back but the bathroom itself was updated and had enough room. The AC was noisy but the beds were comfortable! And I have to say that Rocky behind the front desk was a gem. Helped me with the bags and to get an Uber. Still for how expensve it is to stay in NY this did serve our purpose well enough. You have to use your room key card to use the elevators which is good for security. Did not feel unsafe in the hotel at all. There is a good restaurant downstairs too if you don't want to wander outside, Latitude 39. It is independent of the Holiday Inn.
Stayed 3 nights in May 2025

4/10 Poor

Minal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean not enough towels no water,
Stayed 1 night in May 2025

6/10 Okay

Kerry

Travelled with family
Disliked: Room comfort

Elevator Nightmare

The room overall was fine.. Not dirty, but not fancy. Sliding door in the bathroom didn't give the best privacy. Okay for a short stay. Staff was great. We got towels when needed. The maintenance guy was able to give us some zip ties to help fix a walking boot. The big issue with this hotel that I ignored other reviews on, was the elevator wait times. 2 elevators for 30 floors including cleaning staff using them. No joke, multiple times we waited 30 minutes to get an elevator. Now I had asked for a lower floor and was on the 10th floor, but still with a someone in a walking boot, we were unable to walk up and down 10 flights of stairs. Even worse was when a group of 75 school kids were using the elevators along with cleaning staff whose key cards over rode all floor selections, this hotel became a nightmare when trying to leave for something or returning after long day of walking. No amount of signage in the lobby or elevators help prepare you for this. I think if the cleaning staff were using a service lift, it would have helped, but many times we were denied getting on an elevator due to laundry or trash service with staff closing the doors. The only time the elevators were fast, was between 1 AM and 6 AM.
Stayed 4 nights in May 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Most important for me- room was clean. Sheets were crisp white. Pillows and mattress were comfortable. Room had a fridge. Microwave available at lower level (I used it twice). Good restaurant/food all around you. Reception area is small and can get very busy. Front entrance area is a “hang out”place it seems- can get a bit loud. It took me a minute to get used to- & it was fine. This hotel is right in the middle of a happening place after all. In fact, that is what makes it special. You walk out your hotel door, into one of the busiest street. Suck it all in- you are in New York!
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but a little crammed . Adding one more luggage rack would make things more comfortable. Lovely staff who were more than happy to help us with anything we needed. Thanks guys.😄
Stayed 3 nights in May 2025

8/10 Good

Mary Jane

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location
Stayed 1 night in May 2025

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is in a good location. They have the worst elevators I have experienced in the city. There are only 2 elevators and they are so slow it’s absurd. The front desk staff were nice. The building entrance leaves a lot to be desired. There are tables and chairs out there that attract dozens of unsavory individuals- loud, smoking, aggressive- made you feel like you could get mugged walking into and out of the place.
Stayed 1 night in May 2025

8/10 Good

Melanie

Stayed 2 nights in May 2025

8/10 Good

Christopher

Stayed 1 night in May 2025

2/10 Terrible

Cattani

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms was to much for a small space
Stayed 4 nights in Mar 2025