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Residence Inn By Marriott New York Queens

3.0 star property

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Photo gallery for Residence Inn By Marriott New York Queens

Lobby lounge
Coffee/tea maker, electric kettle
Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
38-39 9TH STREET, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Coffee/tea maker, electric kettle

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, City View (Mobility Accessible, Roll-In Shower)

55-inch LCD TV with digital channels

Studio, 1 King Bed with Sofa bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Residence Inn By Marriott New York Queens

Hotel in Long Island City with free breakfast and 24-hour front desk
Valet parking, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Residence Inn By Marriott New York Queens offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include a shower and hairdryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn By Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features such as free breakfast and free WiFi in public areas, plus a business centre.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business centre, a computer and laundry facilities
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Residence Inn By Marriott New York Queens also features multilingual staff, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This 3-star Long Island City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott New York Queens
Residence INN NEW York Queens
Residence Inn By Marriott New York Queens Hotel
Residence Inn By Marriott New York Queens LONG ISLAND CITY
Residence Inn By Marriott New York Queens Hotel LONG ISLAND CITY

Residence Inn By Marriott New York Queens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 298 reviews
Rating 8 - Good. 79 out of 298 reviews
Rating 6 - Okay. 38 out of 298 reviews
Rating 4 - Poor. 12 out of 298 reviews
Rating 2 - Terrible. 19 out of 298 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sally, Lower Hutt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was a mix of excellent and things to be mindful of. My room was newly renovated, spacious, with cooking facilities and an awesome shower-overall the room was excellent. The hotel staff were very helpful. The complimentary breakfast was ok, but hectic. Take the food to your room. The location of the hotel, was quite isolated and be cautious if out at night. The subway ride into Manhattan was between 35-45 mins, easy to use and cheap.
Stayed 7 nights in Mar 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, room comfort

Good Hotel

My reservation from Hotel.com said I would receive early check in and late check out. NOT!! The hotel said they don't even offer it.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Stayed 3 nights in Mar 2025

10/10 Excellent

Iana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I recommend it! Made our stay very comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 12 nights in Dec 2024

4/10 Poor

Charron

Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointed in Marriott

Heat didn’t work. There was also no instructions on how to work it. It was cold/drafty and so barely slept. Also booked a city view room. It was half a city view on 15th floor AND it was and ADA room. Didn’t book that either. Very disappointed in Marriott
Stayed 2 nights in Mar 2025

8/10 Good

Jonae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yancey

Business traveller
Liked: Cleanliness, amenities
Desk clerk kept Expedia customer service supervisor on hold for 20 minutes before i had to step in and insist that he help me and take the phone call. Had i not insisted for him to open the call he would have had me wait an additional 10 minutes which would have made me wait 30 minutes and probably forced the Expedia supervisor to drop the call.
Stayed 2 nights in Feb 2025

8/10 Good

Yancey

Business traveller
Liked: Amenities, property conditions & facilities
Upon check in Hotel refused to acknowledge free early(2)hour check in and free late(2)hour check out. Even after i showed him the Hotel with this clearly listed as a included amenitie on the Expedia website and app.
Stayed 1 night in Feb 2025

2/10 Terrible

Evelina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service, the alleged supervisor had a very rude attitude and unprofessional behaviour to first greet guests and secondly to respond to inquiries or accommodations. By far the worst customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was not the best but it is improving. Maybe 5 blocks to subway.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sudamay

Stayed 9 nights in Jan 2025

6/10 Okay

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty room bad customer service

The first room I was in had a roach in it and I had to gather my stuff with a my 4 month old son and move in the middle of the night. The next room smelled as if a cat had sprayed all over the room. The check in is horrible and charges $100 incidental while the conditions are not satisfactory. The elevators are not safe. Every time you take the elevator the doors malfunction or it sounded like it was grinding against the elevator shaft.
Stayed 2 nights in Jan 2025

10/10 Excellent

Moustafa

Stayed 2 nights in Jan 2025

10/10 Excellent

Rodrigo

Stayed 3 nights in Jan 2025

10/10 Excellent

GARY

Stayed 1 night in Dec 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

SILVINA ALEJANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood was dirty. The hotel área was excellent
Stayed 8 nights in Dec 2024

10/10 Excellent

Fannie

Liked: Cleanliness, amenities, property conditions & facilities
Great space!!!! Loved the room!! The staff was simply wonderful. VERY HELPFUL AND KIND!!! Very nice breakfast buffet!!
Stayed 1 night in Dec 2024

10/10 Excellent

Zhouquan

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay there, but the area is not safe.
Stayed 3 nights in Dec 2024