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Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
VIP Access

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
View from room
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
30 West 39th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Grayson Hotel in the Unbound Collection by Hyatt

Hotel with 2 restaurants, steps from Bryant Park
2 restaurants, 2 bars/lounges and a 24-hour health club are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grayson Hotel in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 restaurants and 2 bars are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bryant Park and New York Public Library
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Grayson Hotel in the Unbound Collection by Hyatt also features a 24-hour health club, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star New York hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Harta – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bar Harta – On-site bar. Open daily.
Tacalle – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
CIMA – This rooftop bar specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 503 out of 708 reviews
Rating 8 - Good. 140 out of 708 reviews
Rating 6 - Okay. 37 out of 708 reviews
Rating 4 - Poor. 17 out of 708 reviews
Rating 2 - Terrible. 11 out of 708 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. The location and the staff were very nice. Bathroom set up is a bit strange with a glass window with a blind separating it from the room. The hotel bar had good drinks and views
Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Horace

Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel, nice staff, great rooftop lounge.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

jukyung

Stayed 1 night in Mar 2025

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, instalaciones impecables en aseo y en condiciones . La cama de sentia muy bien.
Stayed 1 night in Mar 2025

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicer than I expected. The bellhop was very accommodating. Stay here!
Stayed 2 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff was very helpful and nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Mar 2025

10/10 Excellent

Hersha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the boutique experience. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Hersha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Hotel. Very clean and had everything we needed. The staff was very friendly. Bria and Noel helped us a lot!
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff were extremely helpful and kind, making our experience even more enjoyable. It was very peaceful, and it was just a lovely, easy walk to many sites nearby.
Stayed 2 nights in Feb 2025

8/10 Good

Denise

Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tristan

Travelled with partner
Disliked: Cleanliness
Overall, a decent stay. However, we landed late so we had a kate check in. When we got to our room there were hair strands on the sheets of the bed. We got a new room, but no compensation for the inconvenience. We also pad for a city view, but I would say that the photos were deceiving. Our "city view" was only the view of the window of the hotel next door. This was a waste. The upstairs bar had great drinks and friendly staff. We were at the downstairs bar Saturday night and the women working the bar was not friendly and have a cold vibe. I'd say this is a 3/5 max.
Stayed 2 nights in Feb 2025

4/10 Poor

Julie

Stayed 2 nights in Feb 2025

6/10 Okay

Tia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
For starters, the front desk staff did not give a run down of what the hotel offered or where anything was. The room was booked for double occupancy but upon entering the room there was 1 robe and set of slippers. Rooms should come with mini fridge at least. With as many restaurants around there is nowhere to store leftover food. No coffee machine, and although it’s brought to your room, ice is not readily available. You have to wait for it to arrive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and roof top bar.
Stayed 1 night in Feb 2025

8/10 Good

Karen

Business traveller, Travelled with group
Stayed 3 nights in Feb 2025