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The Grainger Hotel

2.0 star property

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Photo gallery for The Grainger Hotel

Suite, Ensuite | 1 bedroom
Room amenity
Bathroom
Garden
View from property

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Free WiFi
  • Business services

Explore the area

View in a map
Westgate Road, Newcastle-upon-Tyne, England, NE4 6UJ
  • St. James' Park
    ‪16 min walk‬
  • University of Newcastle-upon-Tyne
    ‪17 min walk‬
  • Utilita Arena Newcastle
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Single Room, Ensuite

1 bedroom

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Ensuite

Suite, Ensuite | 1 bedroom

Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room, Ensuite

1 bedroom

Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

1 bedroom

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Metro Inns Newcastle

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, 268 reviews
The price is €46
includes taxes & fees
29 Sept - 30 Sept
Metro Inns Newcastle

About this property

The Grainger Hotel

Hotel with an outdoor tennis court, near St. James' Park
Along with an outdoor tennis court, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, express check-in and express check-out are on-site.
The Grainger Hotel offers 37 accommodations.
Recreational amenities at the hotel include an outdoor tennis court.
During your stay at The Grainger Hotel, you're just a quick walk from ISKCON Newcastle. Free WiFi in public areas, outdoor tennis court and breakfast (surcharge) are available.
  • Free WiFi and wired Internet in some public areas
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Amenities include a computer, multilingual staff and a lift
  • On-site recreation includes an outdoor tennis court
  • Just a 3-minute drive from St. James' Park and 5 minutes from Quayside
As a guest of The Grainger Hotel, you'll find multilingual staff, express check-in, and express check-out. A computer station is on site, and both WiFi and wired Internet are free in public spaces. For a fee, parking is available.

This Newcastle-upon-Tyne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Breakfast available for a fee

Things to do

  • Billiards/pool table
  • Outdoor tennis court

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grainger Hotel
Grainger Hotel Newcastle-upon-Tyne
Grainger Hotel
The Grainger Hotel Hotel
The Grainger Hotel Newcastle-upon-Tyne
The Grainger Hotel Hotel Newcastle-upon-Tyne

Reviews

The Grainger Hotel Reviews

6.4

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 179 reviews
Rating 8 - Good. 39 out of 179 reviews
Rating 6 - Okay. 32 out of 179 reviews
Rating 4 - Poor. 25 out of 179 reviews
Rating 2 - Terrible. 37 out of 179 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I was very happy staying at The Grainger Hotel again. Incidentally i have stayed at The Grainger Hotel on numerous occasions. If i need to be in Newcastle not far from Town i always choose The Grainger Hotel as i know it makes perfect sense to do so. The single room with en-suite was immaculate & well presented. The bed was very comfortable & i slept well. The amenities provided at the Grainger Hotel are very good in my view. The Grainger Hotel provides me with great value for my money & is a fantastic Hotel in my view. I have NEVER had a problem whilst staying at The Grainger Hotel to date thankfully. Finally i will certainly stay at The Grainger Hotel again & i shall be recommending The Grainger to all & sundry afterall.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my two night stay at The Grainger Hotel. The room i stayed in with en-suite was immaculate & well presented. Incidentally i have stayed in this particular room previously & was very happy upon learning i was staying in the same room again. I found peace in this room previously, i was able to relax & unsurprisingly i slept very well. The amenities provided at The Grainger Hotel are very good & satisfy me. The staff are both friendly & helpful at The Grainger Hotel. Furthermore i have NEVER had one single problem when i have stayed at The Grainger Hotel to date which is very pleasing upon reflection. Finally & in conclusion The Grainger Hotel is a great Hotel that offers guests exceptional value for their money. I will definitely stay at The Grainger Hotel in the future & i shall certainly recommend The Grainger Hotel to all & sundry afterall.
Stayed 1 night in Jun 2025

4/10 Poor

natasha

Business traveller
Disliked: Property conditions & facilities, room comfort
This stay was very poor and uncomfortable. I had a unexpected fee for parking which wasn’t mentioned on the booking and the room was uncomfortable and in disrepair
Stayed 1 night in Jun 2025

4/10 Poor

andrew

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Garry

Travelled with group
Disliked: Amenities, property conditions & facilities
Bed uncomfortable - price hiked because of availability. Bathroom tiny and impractical
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Business traveller
Liked: Staff & service, room comfort
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
Stayed 1 night in May 2025

2/10 Terrible

Frank

Business traveller
Disliked: Cleanliness, amenities
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

8/10 Good

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at The Grainger hotel with apprehensive feelings,after reading the reviews.I was pleasantly surprised by what I saw when I walked into the property.My room wasn't ready when i arrived,but to be fair i was quite a bit early.I only had to wait half an hour.The room was quite small but was very adequate for my accommodation needs.The room was clean and tidy and the staff were really helpful too.I will definitely be back
Stayed 2 nights in May 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Not the best hotels

I had been in touch to get a refund for the second night I checked out the toilet was leaking I mentioned it they said they’d sort they didn’t taps where loose just things you shouldn’t have to put up with at 120 ish a night
Stayed 2 nights in May 2025

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was small which was fine, toilet had old urine and pubic hair on so cleary hadnt been cleaned, good job i had wipes, shower fluctuated from scalding hot to ice cold so couldnt have a proper wash, stains on the bed sheets n wat looked like crisp crumbs in the bed, the mattress was very old, springs bulging so no sleep, checked out at 6.30am as no point being there, only was the room was warm
Stayed 1 night in Feb 2025

6/10 Okay

Anirudh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resold my room

I booked hotel for the Great North Run. Due to travelling a distance, I confirmed in the morning that I could check in m, in the evening. This was agreed as not a problem. On arrival at 21:30, I was told I had to stay elsewhere. Information about the accommodation was sketchy, but I worked this out to be student accommodation on the other side of town. Staff stated this was due to a power cut. I checked the national grid website; this clearly showed no issues. After about an hour of discussing, it was clear that the room I had booked had been given away. Speaking to another ‘guest’, the same has happened to them. Eventually I was given a room at the top of the building, probably a staff room. Oddly, I was also asked to give £10 in cash as a deposit. The same other guest was not asked… I felt unsafe throughout my stay. I would not recommend and will not be staying again.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Andrew James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 4 nights in Sep 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw the awful room said no. Was shown an equally awful room and told as I had booked online no cancellation was allowed. I tried contacting Expedia on the app and got nowhere. The rooms I saw were not acceptable to be called hotel. Hostel rooms maybe. Really disappointed with Expedia for having this on their site. You cannot be listening to customers. I had checked the reviews on site on saw 7 and 10 . Don't know where they stayed but not in the same place I feel.
Stayed 1 night in Sep 2024

6/10 Okay

KYSHA

Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Property conditions & facilities, room comfort

Possibly the worst hotel I have ever been in EVER!

Possibly the worst hotel I have ever stayed in. Staff were friendly enough but this hotel is a dilapidated, run down, uncared for place. 1. Rain ingress through the window frame. In room 204, the bed is directly under the window, so being woken up by dripped on (which soon became worse) was not pleasant experience. So much so that I had to move the bed and set up water collection where the rain was coming through. Pictures below. 2. Damaged electrical sockets 3. Carpet had been burnt in places 4. No wardrobe 5. No Chair to use as chairdrobe 6. There was a chest of draws, but filthy 7. Loo roll holder MIA 8. Holes where things have clear be broken off 9. TV had crack right across the screen 10. Mattress was knackard, with springs making for an uncomfortable nights sleep (on top of being woken by rain ingress) If I hadn't been so worn out from the travel and Great North Run, I'd have left. If I could offer anybody reading this some advise, consider the points above before booking
Signs something used to be here
Loo roll holder missing presumed stolen
Electrical socket not safely mounted
We'll just cover everything in Polyfilla, that will make it safe
Stayed 2 nights in Sep 2024

2/10 Terrible

Jamie

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

DR DANIEL, kent

Liked: Property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Nikhil

Business traveller
Disliked: Amenities, property conditions & facilities
The place is not like in the pictures
Stayed 1 night in Jul 2024