Hotel Express Newcastle Gateshead

2.5 star property

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Double Room - En suite  | 1 bedroom, individually decorated, individually furnished
Reception
Family Executive - Shared Bathroom | City view
Family Executive - Shared Bathroom | 1 bedroom, individually decorated, individually furnished
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
Cuthbert St, Gateshead, England, NE8 1AF
  • Place, Utilita Arena Newcastle
    ‪14 min walk‬
  • Place, St. James' Park
    ‪3 min drive‬
  • Place, Quayside
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

Double Room - En suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room - En suite

  • 36 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds

Family Triple Room - En suite

  • 36 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Triple Room - En suite

  • 36 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Single Beds

Triple Room, Shared Bathroom

  • 37 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Single Beds

Double Room, Shared Bathroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Single Room, Shared Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Suite, Shared Bathroom (Triple 1 Double/1 Single)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Twin Room, Shared Bathroom

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Family Executive - Shared Bathroom

  • 46 sq m
  • City view
  • Sleeps 6
  • 6 Single Beds

Similar properties

About this property

Hotel Express Newcastle Gateshead

Hotel with a 24-hour front desk, near St. James' Park
Self parking, a microwave in a common area and a fridge in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Express Newcastle Gateshead. During your stay, you'll be within walking distance of Quayside. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from St. James' Park and a few minutes from Quayside
Hotel Express Newcastle Gateshead offers its guests a vending machine, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Express Newcastle Gateshead also features concierge services, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gateshead hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 3 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 7 per person
  • Covered self-parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 09475683
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Reviews

Hotel Express Newcastle Gateshead Reviews

6.0

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 66 out of 355 reviews
Rating 8 - Good. 86 out of 355 reviews
Rating 6 - Okay. 55 out of 355 reviews
Rating 4 - Poor. 54 out of 355 reviews
Rating 2 - Terrible. 94 out of 355 reviews

Reviews

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express Hotel, Express Service.

The room and en-suite were clean. The bed was firm and comfortable and the sheets were clean. The staff are first class and happy to help. Only one personal complaint, the area outside the window is the smoking area and with it being hot, I had to keep the window open which meant the smell of tobacco and weed would fill the room and the loud conversations were annoying. I am although happy to recommend the hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Muhammad Usama Tauqeer

Experience

Overall it was an average experience because hotel rooms are bit old and washrooms are small.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shamsur

Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall, the staff were nice but the room was in awful condition and genuinely couldn't stay here, felt very unsafe and felt uncomfortable
Stayed 1 night in Jun 2025

6/10 Okay

Gabs

Stayed 1 night in Jun 2025

6/10 Okay

Denise

Disliked: Cleanliness, property conditions & facilities, room comfort
When we booked a few weeks ago, we paid a surcharge to pay at the hotel. They took the payment before we arrived and then couldn’t find or reservation when we arrived. Then they told us that we had already checked in! How? The room was not great but then it was only a bed for 6 hrs before we needed to get up at 3am for an early flight. Convenient for Newcastle airport
Stayed 1 night in Jun 2025

8/10 Good

Rohan

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in May 2025

6/10 Okay

Oluwabori Oluwagbenga

Business traveller
Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 1 night in May 2025

2/10 Terrible

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bike was securely locked to the smoking shelter wall using 3!! Bike locks. Around 3am the bike was stolen. Someone came with bolt cutters and walked out with the bike. Even though thr hotel clearly states "secure parking" and the numerous CCTV cameras werent able to get a single shot of the theif!!. Police are going to deal with the issue. Hotel didnt help in any way, not even a sorry. Even though responsibility of my belongings falls down to them!
Stayed 1 night in May 2025

6/10 Okay

susan

Travelled with family
It was very basic, not much water pressure in the shower.
Stayed 1 night in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Sarah

Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mahdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was basic but worked for the short stay. The staff were excellent, very helpful
Stayed 2 nights in Feb 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

They are decorating and we were kept awake throughout the night because they were working in the room behind us all night. Our room had water damaged ceiling with a hole. The bathroom had toilet seat that didn't fit, damp issues, peeling paint. The listing says bathrobes, sound proof rooms and other things that are not true.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Stayed 1 night in Mar 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Great for price.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.
Stayed 1 night in Mar 2025