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Noboribetsu Grand Hotel

3.5 star property

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Photo gallery for Noboribetsu Grand Hotel

Hot springs
Sauna
Hot springs
Hot springs
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪9 min walk‬
  • Place, Noboribetsu Bear Park
    ‪12 min walk‬

Room options

View all photos for Japanese Style Room 43

A traditional Japanese-style room with tatami flooring, a low ceiling, sliding doors, and a bed with white bedding.

Japanese Style Room 43

  • Sleeps 5
  • Free Wi-Fi

View all photos for Western Style Room with Open-air Bath

In-room safe, free WiFi, bed sheets

Western Style Room with Open-air Bath

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room with Open-air Bath

Spa

Japanese Style Room with Open-air Bath

  • Sleeps 4
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a window with curtains.

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room | In-room safe, free WiFi, bed sheets

Traditional Room

9.2 out of 10
Wonderful
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Noboribetsu Grand Hotel

This hotel features a restaurant, a bar/lounge and a sauna. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Noboribetsu Grand Hotel offers 241 air-conditioned accommodations with a safe and complimentary bottles of water. This Noboribetsu hotel provides complimentary wireless Internet access. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
During your stay at Noboribetsu Grand Hotel, you're just a quick walk from Jigokudani. You'll find features such as a restaurant, a bar and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Matsumae
  • Amenities include newspapers, a front desk safe and laundry facilities
  • On-site recreation includes hot springs and a sauna
  • 8 minutes by foot from Jigokudani and a 2-minute drive from River Oyunuma Natural Footbath
Noboribetsu Grand Hotel offers its guests hot springs and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A vending machine, an arcade/games room, and laundry facilities are also featured at Noboribetsu Grand Hotel.

Smoking is allowed in designated areas at this 3.5-star Noboribetsu hotel.

Matsumae – This restaurant specialises in Japanese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Renovations and closures

The property will be renovating from 10 May 2026 to 24 July 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 4400.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 4400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Noboribetsu Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 608 reviews
Rating 8 - Good. 247 out of 608 reviews
Rating 6 - Okay. 58 out of 608 reviews
Rating 4 - Poor. 16 out of 608 reviews
Rating 2 - Terrible. 13 out of 608 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and spacious. The view from ours was great! Staff very friendly and welcoming. The only complaint on my end was the buffet wasn’t anything to write home about in comparison to other hotels we stayed in throughout Japan.
Stayed 1 night in Mar 2026
Verified

8/10 Good

tian

Liked: Cleanliness, amenities, property conditions & facilities
The hot spring is very good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ersan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, fantastic private onsen, good breakfast and dinner
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a beautiful area; excellent Kaiseki dinner & breakfast buffet; outdoor onsen with beautiful view; able to walk to small town for shopping/dining
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lulu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

WAI YEE

Liked: Cleanliness, amenities, property conditions & facilities
Great buffet dinner
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shana

Liked: Cleanliness, amenities
Helpful, friendly staff, decent size room and bathroom, beautiful outdoor onsen, nice quaint neighborhood.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really nice and clean. Layout was good with the onsen
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with nice onsen
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a pleasure to stay here. The public bath facilities are amazing, the room was impeccable and breakfast and dinner excellent.
Stayed 2 nights in May 2025
Verified

8/10 Good

Siang Kwang

Liked: Cleanliness, amenities, property conditions & facilities
The check in was fast & easy and the staff are friendly & helpful
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ersan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit aged
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Lai

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & comfortable. However, buffet dinner was underwhelming.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, lots of buffet options. Clean with a great onsen.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size and comfortable room with a wide breakfast and dinner spread
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Chun Wah Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel i have come across to in hokkaido
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

KWOK FAI

Liked: Staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice Hotel
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ting Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stop over with public/private bath facilities. Meals are extensive, a lot of options in their buffet for breakfast or dinner.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Josué Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet in the restaurant could have more options since it is huge but most of the dishes are the same kind.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dinner spread. Convenient access to attractions nearby too
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Suvisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Onsen and perfect dinner
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Chi Kan Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and private bath is a must
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Shiu Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the private onsen in the room!!!
Stayed 2 nights in Mar 2023

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