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Courtyard by Marriott Norfolk Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Breakfast and dinner served, American cuisine
Indoor pool
Lobby lounge
View from property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, USS Wisconsin BB-64
    ‪6 min walk‬
  • Place, Norfolk Scope
    ‪10 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.2 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(54 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Norfolk Downtown

Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Norfolk Downtown. During your stay, you're just a quick walk from MacArthur Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Naval Station Norfolk and 6 minutes from Old Dominion University
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults and USD 2 to 20 for children
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1011 reviews
Rating 8 - Good. 252 out of 1011 reviews
Rating 6 - Okay. 129 out of 1011 reviews
Rating 4 - Poor. 97 out of 1011 reviews
Rating 2 - Terrible. 64 out of 1011 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Business traveller
The woman at the front desk was incredibly helpful!
Stayed 1 night in Oct 2025

8/10 Good

Julie

Stayed 1 night in Oct 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable, friendly staff
Stayed 4 nights in Sep 2025

8/10 Good

Augustus

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the staff. They were all so helpful and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Amie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

4/10 Poor

Dione

Travelled with family
Liked: Staff & service, amenities
Needs to up grade the bathrooms. Staff was the best
Stayed 2 nights in Sep 2025

4/10 Poor

Nathalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel definitely needs updating. My room smelled very moldy and mildew. It gave me a headache. Was very disappointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Staff & service
Hotel seems to be a little ou
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were pleasant and accommodating
Stayed 4 nights in Sep 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Ricardo

Travelled with partner
Disliked: Staff & service, amenities
No assistance from staff, no hot water, no breakfast or complimentary coffee, valet parking bad
Stayed 1 night in Sep 2025

4/10 Poor

Tyler

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Wall was peeling off in shower and there were nats or small ants on bathroom floor.
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is a bit on the dirtier side and needs a bit of updating. One of the elevators is not in the best of working condition. Seen a very large cockroach in the lobby so could use a company to spray. My bathroom sink would not drain. Convienet location close to the court house, walking distance to the waterfront which was nice!
Stayed 1 night in Sep 2025

4/10 Poor

RODNEY

Business traveller
The staff was great but the Hotel room room was old and smelly. It needs to be rehab. This place was not to my standard.
Stayed 1 night in Sep 2025

6/10 Okay

Delicia

Awesome locations, just a few things to fix.

I enjoyed my recent stay at this hotel and appreciated a few key highlights. The location is excellent, with many major attractions within walking distance. The valet parking service was also a plus — it was efficient, and our car was promptly ready at checkout, which made for a smooth departure. However, there are some areas that could be improved. The presence of garbage cans in the lobby took away from the overall atmosphere. The bed sheets did not stay in place and came off repeatedly, which was inconvenient. In addition, the hallway carpets were uneven, which I found to be a potential safety concern. Overall, while the location and valet service were great, improvements in cleanliness, comfort, and safety would elevate the guest experience.
Stayed 2 nights in Sep 2025

4/10 Poor

Keisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roomed smelled like fish when arrived.. refrigerator not plugged in. Shower drained slow.. after maintenance fixed the slow drain didn’t receive room clean up.. most staff was nice and generous
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
While we really just need a room without bed bugs, this room will sleep us fine. Nobs are missing,bed frame kicked in- safety rails need tightening- clean enough but long overdue for general repairs.
Not important but you asked- missing nob
Not important but the top of dresser is rough
Hey—-you asked- this is the bed frame- it’s not secure
Again functional I guess but it really isn’t well maintained
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beds are clean but the rooms are dated
Stayed 1 night in Sep 2025

4/10 Poor

Casey

Business traveller
Disliked: Cleanliness
Hot tub was not functioning properly, there was no water in it. Ice machine was broke. TV too small. Shower old. Plugs were old and wouldn’t support the weight of my cell phone charger.
Stayed 2 nights in Sep 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
facility clean and remodeled
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are wonderful!! I will definitely stay here again. It is a nice, downtown hotel and again, the best hotel staff I’ve ever met and I’ve traveled extensively. Thank you for a wonderful stay. Also, the ladies in the bistro were equally as wonderful!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025