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Courtyard by Marriott Norfolk Downtown

Property class: 3

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Breakfast and dinner served, American cuisine
Lobby
Exterior
Indoor pool
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, Town Point Park
    ‪6 min walk‬
  • Place, Norfolk Scope
    ‪10 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Norfolk Downtown

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Norfolk Downtown. During your stay, you're just a quick walk from Waterside District. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Waterside District and 13 minutes from Naval Station Norfolk
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults and USD 2 to 20 for children
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1006 reviews
Rating 8 - Good. 243 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 67 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub not working, ice maker on 6th floor broken.
Stayed 2 nights in Jan 2026

2/10 Terrible

Monica

Disliked: Amenities, property conditions & facilities
I had difficulty with adjusting the temperature in the room because it was hot. Additionally, I had to go downstairs in the lobby to ask for ice because the ice machine was broken. Lastly, the toilet was too low to the floor as well as the tub in the bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

6/10 Okay

Justin

Stayed 1 night in Jan 2026

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, amenities
Great location but the property was a little worn
Stayed 1 night in Dec 2025

6/10 Okay

Kesha

Nothing special. The location
Stayed 1 night in Dec 2025

4/10 Poor

George Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Jabari

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was closed. Staff was polite overall great day very clean and spacious room great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Quiet. The ice machine was broken but that wasnt a bother for me since I had a fridge. The bar has great wings and the best drinks. Makes me just want to go there for the food.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jabari

Liked: Cleanliness, staff & service, amenities
Very spacious clean and staff friendly
Stayed 1 night in Dec 2025

2/10 Terrible

Tabatha

Stayed 1 night in Dec 2025

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nicely located. Everyone was friendly and helpful with recommendations for dining and safety concerns.
Stayed 1 night in Dec 2025

6/10 Okay

Aishah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room but I brought the breakfast package and only used 20 dollars and after 930am the remaining 68dollars the didn't let use or give a credit waste of money never coming back
Stayed 1 night in Nov 2025

10/10 Excellent

Terra

Stayed 1 night in Dec 2025

6/10 Okay

Tunisia

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

gabriela

Stayed 1 night in Dec 2025

6/10 Okay

Jasmine P

Travelled with partner
Liked: Cleanliness
Valet parking horrible
Stayed 3 nights in Dec 2025

4/10 Poor

Aleksis

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff was excellent. However, you have to pay for valet when the parking garage is attached to the building. No ice machine. Elevators definitely need service. The bistro was too expensive for packaged food. The room was ok but the fridge wasn't cold enough. Definitely not Marriott level.
Stayed 2 nights in Dec 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Dena

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff is wonderful. Check-in was a breeze and very courteous. Diana at the bistro made my evening by correcting my meal. It made all the difference after a long drive from Charleston, SC. The room was clean but could stand a bit of updating. Furniture is a bit beat up. Beds were not made to Marriott standards, even if it is a Courtyard. For downtown Norfolk, I expect a bit more.
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Dec 2025

10/10 Excellent

Tempestt

Stayed 2 nights in Dec 2025

10/10 Excellent

Konstantinos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the best.
Stayed 1 night in Nov 2025