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Holiday Inn Express Castro Valley - East Bay by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Castro Valley - East Bay by IHG

Exterior
Free breakfast
Property amenity
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
2419 Castro Valley Blvd, Castro Valley, CA, 94546
  • Lake Chabot Spa
    ‪15 min walk‬
  • California State University East Bay
    ‪7 min drive‬
  • Oakland Zoo
    ‪8 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Room amenity

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

1 bedroom, premium bedding, pillow-top beds, desk

Room (Specialty)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Castro Valley - East Bay by IHG

Hotel in Castro Valley with free breakfast and fitness centre
A fitness centre, a sauna and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Castro Valley - East Bay by IHG offers 54 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Castro Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Castro Valley - East Bay by IHG. During your stay, you're just a quick walk from Golden Tee Golfland. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Jack London Square and 11 minutes from Oakland-Alameda County Coliseum
Holiday Inn Express Castro Valley - East Bay by IHG offers its guests Access to hot tub, a sauna, and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Castro Valley - East Bay by IHG. Free self parking is available.

This Castro Valley hotel is smoke free.

Guests are served a free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 60

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Alcohol isn't served at Holiday Inn Express Castro Valley - East Bay by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Hotel Castro Valley
Holiday Inn Express Castro Valley East Bay Hotel
Express Castro Valley By Ihg
Holiday Inn Express Castro Valley East Bay
Holiday Inn Express Castro Valley East Bay by IHG
Holiday Inn Express Castro Valley East Bay an IHG Hotel
Holiday Inn Express Castro Valley - East Bay by IHG Hotel

Holiday Inn Express Castro Valley - East Bay by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 390 out of 603 reviews
Rating 8 - Good. 174 out of 603 reviews
Rating 6 - Okay. 19 out of 603 reviews
Rating 4 - Poor. 12 out of 603 reviews
Rating 2 - Terrible. 8 out of 603 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Worst experience ever

Customer service by the front desk was very rude and unprofessional. We stayed on the 2nd floor, management watches you like a hawk, I felt uncomfortable at my stay here. I’m being 100% I would not recommend this place at all.
Stayed 1 night in Feb 2025

8/10 Good

Lorie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Filiberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, confortable beds
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

GLADYS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, good breakfast, staff very kind.
Stayed 1 night in Jan 2025

10/10 Excellent

Terese

Stayed 4 nights in Nov 2024

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24hr small gym and indoor jacuzzi and sauna
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Faith

Great stay
Stayed 1 night in Nov 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
One night stay in bay area. Near freeway. Friendly front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Felipe

Stayed 2 nights in Dec 2024

8/10 Good

Nathan, Rocklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very hard!
Stayed 2 nights in Nov 2024

10/10 Excellent

Xuhui, Visalia

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

larry

Stayed 1 night in Nov 2024

8/10 Good

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Penny

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Donald

Poor customer service

I called to cancel my reservation due to a family emergency and the person who answered the phone was new and didn’t know if I would be penalized. She took my number and promised to have someone call me and they never did.
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Business traveller
Disliked: Property conditions & facilities
The staff were pleasant. The hotel itself was very outdated.
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I was awakened on 2 mornings at 4am by a chirping fire alarm in my room. They promised to discount my stay but didn’t. I ask mgr to call me—he didn’t. I emailed general mgr—no response. They are willing to accept poor reviews rather than provide good customer service or keep their word.
Stayed 4 nights in Oct 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property management was GREAT! Took extra care to accommodate our oversized U-Haul Truck. Made our overnight stay pleasant and worry-free.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024