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Smile Hotel Naha City Resort

3.0 star property

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Photo gallery for Smile Hotel Naha City Resort

A spacious lobby with a central fountain, multiple seating areas, and a reception desk.
Breakfast served
Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) | City view
Point of interest
A building entrance with a stone lion statue, glass doors, and a tiled floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Kume 2-32-1, Naha, 900-0033
  • Place, Naminoue Beach
    ‪6 min walk‬
  • Place, Naminouegu Shrine
    ‪6 min walk‬
  • Place, Kokusai-dori Shopping Street
    ‪9 min walk‬
  • Airport, Naha (OKA)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a TV, and a lamp.

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Smoking

A hotel room with a bed, a desk with a computer, a chair, a TV, and a lamp.

Standard Double Room, 1 Double Bed, Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Multiple Beds, Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, Multiple Beds, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Hollywood Family Room, Non-Smoking (Three Single Beds)

Hollywood Family Room, Non-Smoking (Three Single Beds) | Desk, blackout curtains, free cots/infant beds, free WiFi

Hollywood Family Room, Non-Smoking (Three Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Family Room, Non-Smoking (Four Single beds)

Hollywood Family Room, Non-Smoking (Four Single beds) | Desk, blackout curtains, free cots/infant beds, free WiFi

Hollywood Family Room, Non-Smoking (Four Single beds)

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) | Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking, City View, Top Floor

A hotel room with two beds, a desk, a television, and a window with curtains.

Superior Twin Room, Non Smoking, City View, Top Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Twin/18sqm/Annex(Non-Smoking) | Desk, blackout curtains, iron/ironing board, free WiFi
HOTEL AZAT Naha
Naha City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,004 reviews
The price is €44
30 Jun - 1 Jul
HOTEL AZAT Naha

About this property

Smile Hotel Naha City Resort

This hotel features a restaurant, self parking and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Smile Hotel Naha City Resort offers 227 air-conditioned accommodations with complimentary slippers and a hairdryer. 24-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Smile Hotel Naha City Resort, you're just a quick walk from Kokusai-dori Shopping Street. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Steps from Shiseibyo Temple and Fukushūen Garden
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Naha City Resort also features a vending machine, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Naha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Restaurant Kafuka – This buffet restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,800 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Restaurant Kafuka

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • 11 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 1000 for children
  • Uncovered self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Resort
Smile Naha City
Hotel Okinawa Washington
Smile Hotel Naha City Resort Okinawa Prefecture

Smile Hotel Naha City Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 832 reviews
Rating 8 - Good. 327 out of 832 reviews
Rating 6 - Okay. 216 out of 832 reviews
Rating 4 - Poor. 59 out of 832 reviews
Rating 2 - Terrible. 23 out of 832 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location Rooms with king bed are barely big enough to hold two people and bags. Double check your room size before you book
Stayed 15 nights in Feb 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight stay. Rooms large enough.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Andersen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at front desk was very nice. Having 4bed in a room was perfect for family trip. Breakfast buffet was so hearty and delicious. And good location, many convenient stores ware nearby and close to beach.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

LUAN DUY

Liked: Cleanliness, amenities, property conditions & facilities
Not far but not too close to everythings.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Sandra Fei San

Liked: Cleanliness, staff & service, amenities
Its good price and quite comfortable.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Moruya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good with lots of options. The rooms were well equiped just a little bit older than some of the other places we stayed. It is right next to the Fukushuen gardens which was really nice to walk around and feed the fish. Also walkable distance to Kokusai Dori.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes big and peaceful
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This property was a great find at 9 pm and although it was challenging to communicate with the staff and breakfast buffet was not great, it was nothing bad on the hotel or staff just a fact that they don’t speak English and we don’t speak Japanese. I recommend this hotel to everyone who is staying in the area for a quick and solid place to sleep and eat
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!! BEST VALUE FOR THE MONEY EVER!!!!!

I happen to find this place in Naha, Okinawa because my usual hotel was already full. My cousin had done his research and suggested this place. At first, I wasn’t so excited about it, but when I saw the hotel and lobby, I was truly amazed how nice it was for the money yet u
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

SeungWoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and kind staff at the Front Desk. Nice breakfast with various foods. Clean room and full amenity. Sauna is not available.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Nakasato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found no problem this hotel.Only problem is location is little far from cdntral area Kokusai avenue.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Camille

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs an update

It was clean, staff was friendly, and great location. Downside was the the room was really dated, bed wasn't very comfortable and our mini fridge didn't work.
Stayed 8 nights in Oct 2024
Verified

6/10 Okay

yonas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
smells really bad in the hotel
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

YAMADA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Rayna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean. Dirty carpet, shower, and overall smelled strange and felt very humid and muggy. Staff are very kind
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

alberto

Liked: Staff & service
The bathrooms needed some cleaning. You could smell the mold due to the lack of conscious cleaning.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

HSIU-CHI

Disliked: Staff & service

a very old builing with not well trained staff

Hotel is okay. 3-bed room has reasonable space. However, the building is very old including amenities. We had no hot water for about 5 minutes while my sister was taking a shower. What makes our staying experience even worse was their staff. They did not have any staff who can communicate fluently in English. By the way, we were asked to pay our room charge three times because of hotel staff's error. We used google translators for communication for the whole time. When I made a request to spark to hotel management, all of the sudden, there was no more problem about room charge. It made me guessing the hotel just made a change in room charge or mislabeled room price on Hotels.com but they were still trying to collect payment after we checked in. This stay was truly a horrible experience.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も沖縄らしいメニューがあって美味しく頂きました。何よりもホールを担当するスタッフの方々の細かな心配りを垣間見る事も出来て、宿泊者の方達の笑顔が見れました。お願いなんですが、パンのトースターの中にパンが入れっぱなしになっている事が見受けられたので、取り出し忘れなのかが分からなかったので見回りをお願いしたいです。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
国際通りが近い
Stayed 2 nights in Feb 2026
Verified

8/10 Good

以晨

Liked: Cleanliness, amenities, property conditions & facilities
客房乾淨；訂兩間房，其中一間床有過軟的情形。服務人員都很親切。 某日早餐時，有位服務人員一直在身邊出沒，有種被監視的感覺。早餐選擇不多，變化也不多。
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

ekuo

かなり設置古かったですが快適に過ごせました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kentaro

Liked: Cleanliness, amenities, property conditions & facilities
連泊しましたが、従業員の方は、フロントの方も部屋に入らず、タオル、ゴミ箱のケアだけしてくれるので、いちいち荷物を片付ける必要がなく、楽でした！　
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rie

Liked: Cleanliness, property conditions & facilities
客室は清潔ですし、スタッフはわかりやすく説明してくれます。
Stayed 2 nights in Feb 2026