See all properties

The Business Inn

2.5 star property

Choose dates to view prices

Photo gallery for The Business Inn

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillow-top beds, desk
Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk
Lobby
Economy Suite, 1 Queen Bed | Living area | 46-inch LCD TV with cable channels, TV, computer
Studio Suite, 1 King Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen

Explore the area

Map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪15 min walk‬
  • Parliament Hill
    ‪15 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Economy Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Mini Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

  • 66 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2217)
The price is €166
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

The Business Inn

Hotel with free breakfast, a short walk to Rideau Canal
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, self parking and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at The Business Inn. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, spaciousness, comfy beds and cleanliness
  • Within a 15-minute walk of Rideau Canal and University of Ottawa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Business Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
MacLaren's on Elgin – This sports bar serves lunch, dinner and light fare.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5312 out of 7510 reviews
Rating 8 - Good. 1759 out of 7510 reviews
Rating 6 - Okay. 281 out of 7510 reviews
Rating 4 - Poor. 72 out of 7510 reviews
Rating 2 - Terrible. 86 out of 7510 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large, the kitchen is well equipped, the area is quiet and the location convenient.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa, Port Moody

Stayed 5 nights in Feb 2025

10/10 Excellent

Sukhchain

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service staff to much good almost to much good
Stayed 1 night in Mar 2025

10/10 Excellent

Ghayasuddin

Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel for the price in Ottawa

I have stayed at the Business Inn on over 10 different occasions and each time I am very satisfied with the quality of the hotel and the price. The rooms are large, comfy, and make you feel like you’re not really staying in a hotel. The staff are always helpful and the breakfast is great. You can’t beat what you get at the Business Inn, from the competitive price you pay to its extremely convenient location on Elgin Street close to various bars and restaurants and only a short walk from Parliament, this hotel is ideal for anyone looking to visit Ottawa.
Stayed 2 nights in Mar 2025

10/10 Excellent

stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convinient and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

MAYANKKUMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not mentioned parking charges while i m booked hotel why??? Please mention at the time of booking, its not worth it as well, otherwise room and service was awesome.
Stayed 1 night in Feb 2025

10/10 Excellent

Bridgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mini suite was very homely and well kept. The complimentary breakfast was good too. I simply enjoyed my stay and will highly recommend to anyone who need a hotel in a nice safe environment.
Stayed 7 nights in Feb 2025

8/10 Good

Alyssa

Travelled with group
Liked: Staff & service, amenities
Property is under construction- it is noted throughout the building but there is plastic hanging all over
Stayed 1 night in Feb 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable place

The room was clean and had everything needed and more.
Stayed 1 night in Feb 2025

10/10 Excellent

Olalekan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and walkable distance to most places
Stayed 2 nights in Feb 2025

10/10 Excellent

Ayemere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the spacious rooms. Parking cost per night needs to be reduced.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence at a reasonable price

Excellent hotel and very reasonably priced.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place..come here often
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amount the best we have ever encountered. Night clerks Peter and Alex were exceptional.
Stayed 3 nights in Feb 2025

6/10 Okay

Noel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
wonderfully located and very affordable, but showing age of the building. Almost too pragmatic which seems to sacrifice function over style. I would still recommend since the staff and basic infrastructure are still solid.
Stayed 2 nights in Feb 2025

8/10 Good

Navpreet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms on 1st, 2nd and 3rd floor were better
Stayed 5 nights in Feb 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very pleasant and heipful staff was very pleasant and helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Second stay here. The room this time was itself pleasant and well appointed but was on a lower floor facing the parking lot and the bank of air conditioning units. As this was only for one night it was tolerable. Kept the curtains closed. If a longer stay I wouldn’t have been pleased. The checkin staff was all very friendly and accommodating except for the fellow that checked me in. No small talk, rather aggressive, didn’t ask what type of vehicle I needed to park (ended up with the tightest most awkward outdoor space for my SUV) and didn’t ask how my stay was when I checked out. Other staff were wonderful. It’s not a glamorous place but quiet and very clean. Close to the Rideau canal and good restaurants.
Stayed 1 night in Feb 2025