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Best Western Plus Panama Zen Hotel

4.0 star property
VIP Access

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Photo gallery for Best Western Plus Panama Zen Hotel

Outdoor pool, pool umbrellas, pool loungers
Lobby
Bar (on property)
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Calle Gaspar Hernandez y Via Argentina, Corregimiento El Cangrejo, Panama City, Panama, 581
  • Via Espana
    ‪9 min walk‬
  • Avenida Balboa
    ‪3 min drive‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Desayuno Incluido)

9.0 out of 10
Wonderful
(32 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Breakfast Included)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking (Breakfast Included)

9.4 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Front of property

Novotel Panama City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is €104
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Novotel Panama City

About this property

Best Western Plus Panama Zen Hotel

Beaux Arts hotel with health club and rooftop terrace
An outdoor pool, a restaurant and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Best Western Plus Panama Zen Hotel offers 90 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Panama Zen Hotel. During your stay, you're just a quick walk from Crown Casino. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 11 minutes by foot from Via Espana and a 5-minute drive from Albrook Shopping Mall
  • Airport shuttle service available for a fee
Best Western Plus Panama Zen Hotel offers its guests an outdoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Panama Zen Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Beaux Arts Panama City hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Best Western Plus Panama Zen Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 3.25 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Panama Zen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 for adults and from USD 14 for children
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Self-parking fee: USD 3.25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Panama Zen Hotel
Best Western Plus Zen Hotel
Best Western Plus Panama Zen
Best Western Plus Zen
BEST WESTERN PLUS Panama Zen Hotel Panama City
Best Western PLUS Panama Zen Hotel City
Best Western Plus Panama Zen
Best Western Plus Panama Zen Hotel Hotel
Best Western Plus Panama Zen Hotel Panama City
Best Western Plus Panama Zen Hotel Hotel Panama City

Best Western Plus Panama Zen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 892 reviews
Rating 8 - Good. 258 out of 892 reviews
Rating 6 - Okay. 51 out of 892 reviews
Rating 4 - Poor. 16 out of 892 reviews
Rating 2 - Terrible. 17 out of 892 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating
Stayed 10 nights in Apr 2025

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Staff

Amazing staff. Genuinely friendly and warm. I felt I arrived home. Very nice staff, I was delighted by their kind attention and they are all so well mannered. I will return.
Stayed 1 night in Apr 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
We always love Best Western.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Answered all of my questions
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice layout nice rooftop, bar and pool
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
This is the quietest Best Western I have ever stayed in--I wish every hotel stay was this quiet. Breakfast was good. I appreciated that they had cooked broccoli (crucerfers are not popular menu items in Panama). My husband liked that they had a European style breakfast. I enjoyed using the gym. It had everything I needed to get a good workout. Two things that detracted from my stay--there was no pool access in the a.m. as the entry to the pool is through restaurant which is closed in the morning. Secondly the hotel smells like mold; so, if you are sensitive to mold, this may not be the place for you.
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean updated property, good service.
Stayed 1 night in Mar 2025

8/10 Good

Marsha

Stayed 5 nights in Feb 2025

8/10 Good

Nafasi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities in nice walkable area. Staff super friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a mazing , i will go back there
Stayed 7 nights in Feb 2025

6/10 Okay

Christen

Travelled with family and small children
Liked: Staff & service
Good central location in El Cangrejo, especially if you have kids. It's a two minute walk from a fantastic playground, and super easy to get an uber or taxi to get to other parts of the city. They hang out outside the hotel, so we never waiting more than 2 minutes. Front desk staff was super friendly and spoke fluent English and Spanish. Beds were comfortable and the rooms were spacious. However, we had no hot water for two of the three nights we stayed here (at start and end of trip), and the A/C was malfunctioning. First it was just very loud and making this weird whining sound when it cycled off. Then it just stopped cycling off altogether and our room was FREEZING by morning (about 60 degrees Farenheit!) Pool had great views, but was tiny and quite cold, which was unusual for our experience in Panama in general. Even my pool-loving 6 year old couldn't stay in more than a few minutes.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald W., St Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 4 nights in Feb 2025

10/10 Excellent

jayne

Roof top pool
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities

AWESOME

Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 minute walk from Metro. Safe area, lots of restaurants. Good clean modern rooms. All facilities worked well. Very good breakfast buffet. Excellent rooftop pool, restaurant and bar with amazing views. Friendly, efficient and competent reception staff.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Sherrykay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good middle level hotel. Quiet location, close to Metro. Friendly efficient staff: A/C unit was fixed quickly. Excellent rooftop pool and bar/restaurant with amazing views of the city. Good buffet breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets and showers in 2 rooms were not working correctly. Toilet seats were wobbly, shower doors did not fully close so leaked onto floor. Property was was wonderful for us. Good location, good rates, meals, facilities. Thanks
Stayed 1 night in Jan 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in the City

I have stayed here many times of the years and the hotel offers a good breakfast in the mornings and has a very reasonable roof top restaurant for dinners.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan Coburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, trendy neighborhood, many charming coffee shops, walkable neighborhood for long term stay
Stayed 6 nights in Jan 2025

10/10 Excellent

Raymond, Saint Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay meal was delicious
Stayed 2 nights in Jan 2025