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Disney Hotel Cheyenne

3.0 star property

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Photo gallery for Disney Hotel Cheyenne

Exterior
Property video
In-room safe, blackout curtains, soundproofing, iron/ironing board
Lobby
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700
  • Place, Walt Disney Studios Park
    ‪14 min walk‬
  • Place, Disneyland® Paris
    ‪14 min walk‬
  • Place, Val d'Europe
    ‪20 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪35 min drive‬

Room options

View all photos for Woody's Roundup Standard Room (Trundle)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room (Trundle)

8.2 out of 10
Very good
(43 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

View all photos for Woody's Standard (2 Double)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Standard (2 Double)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (near Hotel facilities)

Standard Room (near Hotel facilities) | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room (near Hotel facilities)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Disney Hotel Cheyenne

Riverwalk hotel with free local area shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Other amenities include early theme park entry, theme park character encounters and self parking.
Disney Hotel Cheyenne offers 1000 air-conditioned accommodations with a safe and free toiletries. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Disney Hotel Cheyenne. During your stay, you'll be within walking distance of Disney Village. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Disney Village and a 4-minute drive from Val d'Europe
  • Free theme park and local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 metres and A theme park shuttle are free. A terrace, early theme park entry, and theme park character encounters are also featured at Disney Hotel Cheyenne. For a fee, parking is available.

This 3-star Coupvray hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Chuck Wagon Café – This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10 AM to 6 PM at scheduled times
  • Free area shuttle up to 100 metres
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Early theme park entry
  • Shopping
  • Theme park character encounters

Family friendly

  • Babysitting (surcharge)
  • Early theme park entry
  • Free area shuttle
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale on-site.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne
Disney Hotel Cheyenne Hotel
Disney Hotel Cheyenne Coupvray
Disney Hotel Cheyenne Hotel Coupvray

Reviews

Disney Hotel Cheyenne Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 298 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

4/10 Poor

Jessica

Stayed 2 nights in Jul 2025

6/10 Okay

Shelley

Liked: Cleanliness, staff & service
Really liked the layout, good for a family and well thought out. Only issue is that both the television and the coffee machine malfunctioned.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for Disney! 10 minute walk to the village and parks, we went with family and asked for joining rooms and this wasn’t a problem. Such a lovely place proper old western look we all loved it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when going to Disney - the shuttle bus means that you can take breaks from Disney with kids and return several times a day without hassle. The rooms had everything we needed and the onsite dining, shopping and laundry made it a breeze with an 8 year old.
Stayed 2 nights in Jul 2025

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. We arrived at the hotel early and the check in staff got us a room early as we had flown in from Australia- which was very much appreciated. The room was lovely and clean and comfortable and the turning of the hotel was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the distance to the parks and the theming.
Stayed 4 nights in Jun 2025

8/10 Good

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stuff really friendly, room was clean enough and comfortable. The only downside really was that there was no mini fridge. Looks like a Disney rule.
Stayed 4 nights in Jun 2025

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities
Queue 15 minutes to drop bags off. Queued 15 minutes for information desk. Went early for breakfast to avoid queues. Very few seats in reception.
Stayed 3 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Very convenient to Disneyland.
Stayed 1 night in Jun 2025

4/10 Poor

Celine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was close to the park which was very convenient. Staff not as welcoming. There is no lift and no one to help you with your luggage. No fridge in the room. No amenities and no water bottle. Rooms really far from reception making it hard to bring luggage.
Stayed 2 nights in Jun 2025

6/10 Okay

Hugo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wonderful Hotel for the Kids. Terrible service for Parents. I really don't like to be negative, but i was very much disappointed with Hotels.com and Disney Hotel Manager. My booking was for 2 adults and 2 kids (since the beginning). All ok in the confirmation email. When we checked in there was a huge mistake and the girls had no tickets for the Parks and breakfast. In their system they were put as babies! I called Hotels.com, waited for long and was quite embarrassed... after more than 30 minutes of this situation... i had no option but to buy again... 362 euros gone and very frustrated.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My son loved that he got to meet Woody. The park tickets being included in the price of the hotel was perfect for our family. I loved that the transfer company was able to find us super easy and all the staff were super friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family and friends stay with a disneyland visit. Whole process was convenient and we were offered connecting rooms. Convenient baggage drop for entry to the parcs.
Stayed 1 night in May 2025

8/10 Good

louise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Tara, Piscataway

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
As Americans used to Disney World, our expectations may have been high—but this resort didn’t deliver the Disney magic we hoped for. Signage from the train station was poor, though luggage storage was smooth. When we arrived before the 3 p.m. check-in, staff told us all rooms are ready at the same time, but we never received a notification. Later, another staff member said the app isn’t used for check-in at all, which was confusing since we had completed online pre-check-in. The hotel’s Starbucks was closed for renovations, and no alternative coffee options were provided—not what we expect from Disney. Dining is also limited unless you purchase the buffet. The shuttle buses were great, but the rooms felt even smaller than Disney’s All-Star Resorts. We had water bottles in the room on arrival, but they weren’t replaced despite being told they would be. The playground was locked with no explanation. Overall, we wouldn’t stay here again. It lacked the service and magic we associate with Disney.
Stayed 2 nights in May 2025

4/10 Poor

Sherry

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 4 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Robert

Stayed 3 nights in May 2025

8/10 Good

Charlotte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, every staff member we encountered was brilliant! The only criticism was we didn't get a text until nearly 4 pm for check in and we travel with an 18 month old and were placed on the 2nd floor which wasn't ideal as no lifts thay we were aware of. But the overall stay was brilliant! We'll be back!
Stayed 2 nights in May 2025

4/10 Poor

Anita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disney hotel you unfortunately know what to expect

Pro: Staff was Overall very friendly and helpful Con: rooms were very noise especially if you have a neighbor next to you, rooms were not clean (dust everywhere), no elevator for upper floors, When we arrived at 2pm there was not even something open to buy drinks or something as we waited for the room, breakfast was terrible - food awful, Coffee not drinkable, like a big foodhall only very good thing was the Croissant.
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Stayed 2 nights in May 2025