2/10 Terrible
Nazia
Travelled with family and small children
27 Aug 2025
Disliked: Cleanliness, staff & service, amenities
Affordable option but how is this labelled as a 4 star! It’s closer to 2 star.
Very poor service at breakfast, very limited food options. I left hungry and ended up spending more in Disneyland snacking. 2 days in a row had staff arguing with me at breakfast and refusing to bring cutlery to the table and telling me to get it myself and leave my 4 year alone to go and get it. Gift shop at the front had a very condescending sales person who spoke to us like we couldn’t afford any of the things sold in the shop. Rooms were very basic and could see cobwebs and dust in corners like it hadn’t been cleaned well.
Transport was awful. People cramming into buses like sardines and this was the case no matter what time we took the bus. I ended up getting taxis as it was too stressful trying to get the whole family onto the bus so this and the issues with breakfast made the cheaper option much more expensive.
If I came back to Disneyland again, I would prefer to spend more on a Disneyland hotel than have this experience again! Avoid! Avoid!
Nazia
Stayed 5 nights in Jul 2025
