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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Exterior
Exterior
Fitness facility
Room amenity
Free buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Place, The Pines
    ‪2 min walk‬
  • Place, Saracen Casino Resort
    ‪1 min drive‬
  • Place, Belmont Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Along with an outdoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. During your stay, you're just a quick walk from The Pines. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from The Pines and a 5-minute drive from Saracen Casino Resort
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. Self parking is free.
Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: USD 25 per pet, per stay
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall by IHG

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 351 out of 721 reviews
Rating 8 - Good. 209 out of 721 reviews
Rating 6 - Okay. 80 out of 721 reviews
Rating 4 - Poor. 40 out of 721 reviews
Rating 2 - Terrible. 41 out of 721 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Staff was friendly and helpful! Room and facilities were very clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tyeashia

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as was expected. Not a good location of town though.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jesse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room could have stand to be vacuumed, staff was great, breakfast was on point and good, shops was very limited.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness
The staff are what made the stay great ! Other than the wonderful , helpful and “on the job” employees we would not have given the stay a good rating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy but the entire mall area is all vacated and I didn't feel particularly feel safe outside at night. The room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Genet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and knowledgeable about the surrounding area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great breakfast!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities
Coffee could be better, Columbian
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and convenient. Good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfectly situated. Shopping, restaurants , service stations are all close by.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, amenities
Quiet, clean, comfortable beds.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities
Hotel was fine but wish they would’ve said the mall was permanently closed behind it
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

glenda

Liked: Cleanliness, amenities
Morning breakfast was very good
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2023
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to work
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, nice and friendly, and the rooms are very clean and the beds are so comfortable
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and professional. Bed and pillows were very comfortable. Water pressure in the shower was fantastic!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, it did have a dripping faucet in the tub not a deal breaker. Staff was very helpful, friendly, and knowledgeable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Area around hotel is very deserted. But hotel is very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and an excellent breakfast.
Stayed 1 night in Dec 2024

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