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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Free buffet breakfast
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Pool
  • Pet-friendly

Explore the area

Map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Saracen Casino Resort
    ‪3 min walk‬
  • Pine Bluff Convention Center
    ‪5 min drive‬
  • Jefferson Regional Medical Center
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Hotel in Pine Bluff with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. During your stay, you're just a quick walk from The Pines. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from The Pines and a 4-minute drive from Belmont Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. Self parking is free.
Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • Pets: USD 25 per pet, per stay
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall by IHG

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 646 reviews
Rating 8 - Good. 194 out of 646 reviews
Rating 6 - Okay. 73 out of 646 reviews
Rating 4 - Poor. 34 out of 646 reviews
Rating 2 - Terrible. 34 out of 646 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Stayed 1 night in Apr 2025

6/10 Okay

Ray, Saint Louis

Travelled with family
The hotel was average, nothing special. The area around the hotel is all run down. The mall is closed and looks terrible. In fact most of the town looks this ways. Lots of closed businesses.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here. The staff is down to earth and welcoming. The hotel is in pretty good condition
Stayed 1 night in Mar 2025

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Hello our stay was good the only complaint I have was our sink had a very slow drain so we each had to wait until the water go down before we could individually use the sink.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nichelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

2/10 Terrible

Melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would never stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, clean and accommodating. In an older area of town with closed businesses and some construction. But, amenities were plentiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, nice and friendly, and the rooms are very clean and the beds are so comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Staff & service
Not the best Holiday Inn Express I’ve stayed in. Room smelled like urine. Killed a roach in the bathroom. I would not return to this hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Stayed 1 night in Mar 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Shelly

Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service
Everything was great but it was just too hot in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Amenities
Clean rooms extremely courteous staff. Would highly recommend
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT, Raymore

Liked: Staff & service, property conditions & facilities
Old property but convenient,
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Room was nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
We reserved a stay specifically to watch the Super Bowl in secluded comfort, only to discover that the hotel's television package incredibly did NOT include the major network on which the game was being broadcast. Got stuck having to go to a sports bar (noisy and expensive) in order to see the game.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is clean, room was clean. However, I was not comfortable with the location in the back of a deserted mall. I could smell strong cigarette odors all night which made it unpleasant. The sweet woman helping with breakfast almost made up for it but very unlikely I would ever stay again.
Stayed 1 night in Feb 2025