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Hotel Hermitage

3.0 star property

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Photo gallery for Hotel Hermitage

Breakfast area
Point of interest
Garden
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via Ginepraia 112, Poggio a Caiano, PO, 59016
  • Place, Villa Medicea di Poggio a Caiano
    ‪16 min walk‬
  • Place, Museo Soffici
    ‪19 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪45 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪28 min drive‬

Room options

View all photos for Basic Triple Room

Basic Triple Room | Minibar, in-room safe, desk, laptop workspace

Basic Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Comfort Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Minibar, in-room safe, desk, laptop workspace

Economy Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, desk, laptop workspace

Economy Single Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Tower

Family Quadruple Room, Tower | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, Tower

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Hermitage

A restaurant, a bar/lounge and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Hotel Hermitage offers 59 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Poggio a Caiano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Hermitage. During your stay, you'll be within walking distance of Villa Medicea di Poggio a Caiano. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 3-minute drive from Villa Medicea di Poggio a Caiano and 14 minutes from I Gigli Shopping Center
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are available for a fee. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hermitage. The hotel can provide wedding services and tour/ticket assistance. Self parking is free.

This 3-star Poggio a Caiano hotel is smoke free.

Il Belvedere – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Belvedere

Things to do

  • 18-hole adjacent golf course
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1970
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 31 March, EUR 1.00 per person, per night, up to 3 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 31 December, EUR 1.50 per person, per night, up to 3 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Poggio A Caiano
Hotel Hermitage Poggio A Caiano
Hotel Hermitage Hotel
Hotel Hermitage Poggio a Caiano
Hotel Hermitage Hotel Poggio a Caiano

Hotel Hermitage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 177 reviews
Rating 8 - Good. 57 out of 177 reviews
Rating 6 - Okay. 26 out of 177 reviews
Rating 4 - Poor. 6 out of 177 reviews
Rating 2 - Terrible. 4 out of 177 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Li

Liked: Staff & service, property conditions & facilities
It is good place to stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Narendra

Liked: Cleanliness, amenities
The hotel staff were very friendly. The food was excellent. Good choice of breakfast.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Not too big, not too small. Breakfast is very good. Olenty of goods restorants around
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Ubelenus

A in between hotel !?
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet relaxing stay helpful staff
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Melina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fantastic, and I love the energy that the hotel restaurant and bar invites (especially on the weekends). However, it felt too far from the city center of Florence and the buses don’t run late at all in Poggio a Caiano, so be mindful of that if you do not have a car. The room was nice and the staff was friendly, just a little inconvenient by public transit.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, homely, professional and peaceful with p

A respectful family run hotel that is friendly and homely, not too small and not too big. Great views. Swimming pool. Peaceful. Food could be improved,thats the only down side, but the staff make up for it!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel I’ve been.Complimenti
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Verified guest
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A

Very good, clean. Very good continental breakfast. Wifi and parking ok. Helpful staff
Stayed 1 night in Oct 2024
Verified

8/10 Good

Bodil Benn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan B

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property old building with amazing decorations , REception need to be moved into the entrance. Staff is great thanks to the Receptionist
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable with lovely views from our balcony. The swimming pool was clean and delightful in the 34 degrees heat!! Food in the restaurant was excellent and breakfast was delicious. The staff are friendly, polite and so helpful. The bus stop is a 10 minute walk which you then get a tram into Florence. If I come back to Tuscany I will definitely stay at this hotel.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Andry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated on the hill, not far from the crowded Firenze, but close enough to other services and the highways (Pisa-Livorno, Bologna-Venezia, Roma). The swimming-pool is a plus we have most enjoyed. Nice people at the front-desk and at the Breakfast service. There is a gelateria just down the road, a big deal for locals who go there even late at 10 p.m. to gather and to taste the sweet flavors.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond helpful, Leo gave us places to go and check out and another staff member helped us rent a car, the owner I think her name is Beatrice she was so helpful and kind. Everyone here was super attentive and made this place feel very homey. Would absolutely come back if not for Leo alone. Absolute gem of a hotel and gem of people.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Pablo Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were pleasantly surprised during our stay at Hotel Hermitage. From the moment we arrived, the experience was exceptional. We were allowed to check in earlier, which was a wonderful start to our stay. The room was lovely, and we thoroughly enjoyed the delicious breakfast the next morning. The staff were friendly and incredibly helpful, making us feel right at home. The hotel is conveniently located close enough to downtown Florence, yet still on the outskirts, allowing us to enjoy the beautiful Tuscan landscapes. We will definitely choose to stay at Hotel Hermitage again during our next visit to Florence!
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Vijayakumar

Liked: Cleanliness, amenities
Disliked: Staff & service
a. I have stayed in few hotels in Italy, all staffs and reception were very friendly, but to my surprise reception staffs didn't even smile. b.I ordered one Pizza, they charged 26 Euros, when asked the reception staff was very unfriendly and didnt even try to explain. c.Room was average.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

maurizio

Liked: Cleanliness, staff & service
I remember this hotel when it was built. Was assimilated to a luxury hotel at that time. Also used for marriage parties. It still have the same services, restaurant and pool. I did not tested them this time. Probably it needs a new push. In any case I stopped there for a business trip and the quality is enough. many one night tourists. That is a typical situation in Tuscany. In any case it is an easy going hotel where I will probably step again.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Joe

Liked: Cleanliness, staff & service
No beverage or slippers like in the photo—perhaps for a more pricey suite. The hotel is a bit dated and the room had a vintage smell that required the room to be aired out every day. The AC did not perform well—seem to only have one speed—would make a lot if difference in terms of coziness. The bathroom has a tiny shower—no bruises but I did bump into things often. Also, the bathroom initially only had one towel, has very little space for toiletries and a noisy ventilation fan.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
We had stayed at this hotel about 5 years prior and had a nice experience, but this time we were very disappointed. Overall the hotel has an older, unique vibe, but there were issues. The "air conditioning" did not work well at all and the room was extremely hot. I noticed other patrons complaining of this as well. The cleaning staff also used a very strong cleaner in our room and it smelled awful, making it difficult to sleep. Overall, really disappointed in this experience as the hotel was nice in the past, and is located in a very beautiful part of the town.
Stayed 8 nights in Aug 2024
Verified

2/10 Terrible

Shahzad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the employee was great and tried to be as helpful as possible. There were bed bugs, pseudoscorpions and blood stains on the bed sheets. Another room was offered but low and behold, while inspecting it, another bed bug was spotted and this time I showed the employee. Although I have picture evidence of everything, I was still not given any compensation or refund for this booking. I left shortly after waking up itchy in the middle of the night and did not even use my entire stay. The property also has lots of damage on the walls that have not been maintained and what seemed to be mould growing from behind the bed from moisture. I would not recommend.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, amenities
Çok güzeldi otel kesinlikle tavsiye ederim.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parcheggio comodo, personale gentile, struttura da ristrutturare
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gianmauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da consigliare

Personale disponibile cortese e professionale, camere pulite
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Josje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn Italiaans hotel, ruime eetzaal en fijn terras met mooi uitzicht. Vriendelijk personeel, en het allerbelangrijkste: hond overal welkom :-)
Stayed 1 night in Aug 2025