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El Castillo

3.0 star property

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Photo gallery for El Castillo

Down duvets, in-room safe, individually decorated
Lunch and dinner served
Exterior
Lobby
Double Room | Deep-soaking bathtub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Avda El Castillo, 115, Ponferrada, LEON, 24401
  • Place, Basilica de la Encina
    ‪2 min walk‬
  • Place, Museo de la Radio
    ‪2 min walk‬
  • Place, Castillo de los Templarios
    ‪3 min walk‬

Room options

View all photos for Double Room

Double Room | Down duvets, in-room safe, individually decorated

Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Down duvets, in-room safe, individually decorated

Single Room

  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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The price is €60
includes taxes & fees
11 Jun - 12 Jun
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About this property

El Castillo

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area and conference space. Housekeeping is not available.
El Castillo offers 48 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

This Ponferrada hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided.

During your stay at El Castillo, you're just a quick walk from Museo de la Radio. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Steps from Museo de la Radio and Basilica de la Encina
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. El Castillo also features a terrace, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

This 3-star Ponferrada hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
El Castillo has a restaurant serving lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • El Castillo de Clod

Family friendly

  • In-room cot
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 915 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Down comforter
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10.00

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Self-parking fee: EUR 15.00 per day
  • Late check-out fee: EUR 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 April to 1 October.

Property is also known as

El Castillo Hotel Ponferrada
El Castillo Ponferrada
El Castillo Hotel
El Castillo Ponferrada
El Castillo Hotel Ponferrada

El Castillo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 149 reviews
Rating 8 - Good. 68 out of 149 reviews
Rating 6 - Okay. 21 out of 149 reviews
Rating 4 - Poor. 7 out of 149 reviews
Rating 2 - Terrible. 1 out of 149 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay on the Camino for it’s closeness to the castle and having an actual bathtub.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean and well located.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location beside the castle and restaurants. Very pleasant staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Location was in the old town and we had two days to rest with lots to see very near the hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness
Very close to Templar Castle
Stayed 2 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, great location, easy to work with
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient and cheerful!!!

The hotel is ideally located from the old city center and castle. The staff was cheerful and very helpful. The entire hotel is spotlessly clean and well maintained. It’s very convenient and affordable. The beds are very hard.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom too small , language barrier, otherwise good
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Room comfort

Ok

Receptionist was very friendly and checked us in quickly. Room was very clean, the smell of the clean sheets met us. Beds were very uncomfortable. We stayed as a couple but it was two single beds pushed together. Room was clean but dated.
Stayed 1 night in Jul 2025
Verified

8/10 Good

DIEGO

Liked: Cleanliness, property conditions & facilities, room comfort
Okey
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Stuart

Good hotel very close to the historic centre. But the room was very hot and without a working a/c. Also, if you hope to have a restful night, look elsewhere. We had to leave the window open to try to cool the room and street noise continued until 3am. Noise from within the hotel continued well past this.
Stayed 1 night in Apr 2025
Verified

8/10 Good

carlos javier

Liked: Cleanliness, staff & service
Hotel cómodo y bien situado para visitar la ciudad. Está en el casco viejo, pero se llega fácilmente y hay opción de aparcar en la calle. La habitación era sencilla, limpia y bastante nueva. El desayuno consistió en un café con bollo o pincho de tortilla en el bar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jose

Chambre bien, lê seul problème c’est lê matela Lê personnel correct
Stayed 1 night in Dec 2025
Verified

4/10 Poor

ANAI

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
La habitación tenía las toallas raídas, el papel sanitario a la mitad, las cortinas se ven sucias y también el cubrecama. Pedimos habitación matrimonial previamente pero al llegar nos dicen que están todas ocupadas. La chica de la recepción sí fue muy amable, pero las instalaciones están envejecidas así como los amenities
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MAGDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy cómodo y muy bien situado.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel normalito

Hotel normalito, eso sí, muy cerca del casco histórico de Ponferrada…
Stayed 1 night in Jun 2025
Verified

6/10 Okay

mario

Liked: Cleanliness, staff & service
Lugar promedio,tranquilo
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gerda Lúcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as expectativas
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
El personal del restaurant puede mejorar su actitud de servicios al recibir al cliente
Stayed 1 night in Sep 2024
Verified

8/10 Good

MIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방사이즈는 아담하고, 청결했습니다
Stayed 1 night in May 2024
Verified

8/10 Good

Belén

Liked: Cleanliness, staff & service

Conveniente

Un hotel básico pero limpio y con buena ubicación.
Stayed 1 night in May 2024
Verified

6/10 Okay

Nino e Cinzia

Nulla
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Room comfort

Very nice, but way too hot for me

Nice people, nice room, but air conditioning didn’t work and my room was like an oven. I could not sleep. Breakfast was meagre a coffee, a juice and a croissant but it only cost 4.70 euros. Everything was lovely, just a shame that the roasting room spoilt the stay
Stayed 1 night in May 2022
Verified

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia

Buena.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

José María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Máxima puntuación, muy recomendable.

Sin duda la máxima nota. La ubicación es fantástica, muy cerca del casco histórico, con muchas opciones de restauración y con sitio para aparcar. El personal es muy amable, atento y profesional. Todo muy limpio y renovado. La cama era muy cómoda. El servicio de restaurante/cafetería tiene muchas opciones con una excelente relación calidad/precio. El desayuno continental es fantástico, con zumo de naranja natural y pan tipo tradicional.
Stayed 1 night in Oct 2021