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Mercure Ponta Delgada Azores

3.5 star property

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Photo gallery for Mercure Ponta Delgada Azores

Point of interest
Privilege, Double Room | Minibar, blackout curtains, soundproofing, free WiFi
Privilege, Double Room | Minibar, blackout curtains, soundproofing, free WiFi
Minibar, blackout curtains, soundproofing, free WiFi
Minibar, blackout curtains, soundproofing, free WiFi

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
  • Ponta Delgada City Gates
    ‪3 min walk‬
  • Ponta Delgada Marina
    ‪7 min walk‬
  • Ponta Delgada Harbour
    ‪16 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, blackout curtains, soundproofing, free WiFi

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (without Balcony)

Minibar, blackout curtains, soundproofing, free WiFi

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Privilege Luxe)

Double Room (Privilege Luxe) | Minibar, blackout curtains, soundproofing, free WiFi

Double Room (Privilege Luxe)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, blackout curtains, soundproofing, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Room (Superior)

Minibar, blackout curtains, soundproofing, free WiFi

Family Room (Superior)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Double Room

Minibar, blackout curtains, soundproofing, free WiFi

Privilege, Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, blackout curtains, soundproofing, free WiFi

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Ponta Delgada Azores

Hotel with free breakfast, steps from Ponta Delgada City Gates
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site.
Mercure Ponta Delgada Azores offers 75 air-conditioned accommodations with minibars and espresso makers. 55-inch LCD televisions come with cable channels.

Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at Mercure Ponta Delgada Azores, you're just a quick walk from Sinagoga Sahar Hassamain. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Steps from Ponta Delgada City Gates and 5 minutes on foot from Santuário do Senhor Santo Cristo dos Milagres
Mercure Ponta Delgada Azores offers its guests a kids' pool, an indoor pool, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Mercure Ponta Delgada Azores.

This 3.5-star Ponta Delgada hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Ponta Delgada Azores has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Mercure Ponta Delgada Azores Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 30 out of 33 reviews
Rating 8 - Good. 3 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
Stayed 7 nights in May 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Samuli

Stayed 13 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ein äußerst zentral gelegenes Hotel mit sehr freundlichem und zuvorkommendem Personal. Rundum ein gelungener Aufenthalt – alles war bestens!
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolles neues modernes Hotel, es gibt bestimmt kein Vergleichbares in der Nähe!
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Hannele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025