Aparthotel

Pool Port Douglas

4.5 star property

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Room options

View all photos for 2 Bedroom Swim-up Pool View

Terrace/patio

2 Bedroom Swim-up Pool View

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 2 Bedroom Pool & Mountain View

View from room

2 Bedroom Pool & Mountain View

  • 75 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 3 Bedroom Swim-up Pool View

3 Bedroom Swim-up Pool View | Terrace/patio

3 Bedroom Swim-up Pool View

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for 3 Bedroom Sunset Pool View

3 Bedroom Sunset Pool View | 1 bedroom, individually decorated, individually furnished

3 Bedroom Sunset Pool View

  • 100 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for 3 Bedroom Plunge Pool

3 Bedroom Plunge Pool | In-room dining

3 Bedroom Plunge Pool

  • 174 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Executive Apartment, 2 Bedrooms, Pool View

Executive Apartment, 2 Bedrooms, Pool View | Living area | 50-inch Smart TV with digital channels, Netflix, books

Executive Apartment, 2 Bedrooms, Pool View

  • 99 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Golf Course & Mountain View

1 bedroom, individually decorated, individually furnished

2 Bedroom Golf Course & Mountain View

  • 75 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 2 Bedroom Pool Access - Lap Pool

View from room

2 Bedroom Pool Access - Lap Pool

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for 2 Bedroom Swim Out - Lap Pool with Sun Loungers

2 Bedroom Swim Out - Lap Pool with Sun Loungers | 1 bedroom, individually decorated, individually furnished

2 Bedroom Swim Out - Lap Pool with Sun Loungers

  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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Exterior
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About this property

Pool Port Douglas

Luxury aparthotel in Port Douglas with free parking
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a front desk safe are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washing machine and an electric kettle, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Pool Port Douglas. During your stay, you'll be within walking distance of Four Mile Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2007, this luxury aparthotel has 54 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a furnished patio
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes a golf driving range and scooters/mopeds to rent
  • 12 minutes by foot from Four Mile Beach and a 3-minute drive from Wildlife Habitat
  • Airport, shopping centre and local-area shuttle service available for a fee
As a guest of Pool Port Douglas, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. The luxury Pool Port Douglas also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This 4.5-star Port Douglas aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site

Family friendly

  • Children stay free (see details)
  • Pool toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 50-inch Smart TV with digital channels
  • Books
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 steps to reach entrance
  • Handrails in stairways (80 centimetre high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pro golf lessons
  • Pro golf shop
  • Scooter/moped rentals
  • Basketball nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Swimming nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 2 floors
  • 5 buildings
  • 54 units
  • Access via exterior corridors
  • Bicycle parking
  • Bicycle storage
  • Built in 2007
  • Electric car charging station
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per day
  • High chair fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Pool Port Douglas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pool Apartment Port Douglas
Pool Port Douglas
Port Douglas Pool
Pool Hotel Port Douglas
Pool Resort Port Douglas Hotel Port Douglas
Pool Port Douglas Apartment
Pool Port Douglas Aparthotel
Pool Port Douglas Port Douglas
Pool Port Douglas Aparthotel Port Douglas

Pool Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 429 reviews
Rating 8 - Good. 155 out of 429 reviews
Rating 6 - Okay. 46 out of 429 reviews
Rating 4 - Poor. 4 out of 429 reviews
Rating 2 - Terrible. 2 out of 429 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carissa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful pool and surrounding gardens. Swim up room sensational for families to relax and direct access ti the pool. Host Heather and her husband were so helpful and very informative with activities in the area also delightful to deal wirh. Definately will return.
Swim up 2 bedroom apartment
Stayed 6 nights in Jul 2025

10/10 Excellent

Heather

Stayed 6 nights in Jul 2025

8/10 Good

zoe

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at Pool. The pool was large and clean. Our 2 bedroom apartment was upstairs overlooking the pool. The second bedroom was small with no bedside tables or a lamp. The kitchen was well stocked with appliances and the laundry was useful. It’s a long walk to town so we were happy we had a hire car. The walk to the beach is about 10/15 minutes.
Stayed 7 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, i will be back.
Stayed 6 nights in Jul 2025

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer Louise

Stayed 7 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
room design was contemporary and functional. Grounds were well maintained and offered a number of pleasant areas for relaxation. Staff were super helpful with information about local eateries and attractions.
Stayed 7 nights in Jun 2025

8/10 Good

Ankur

Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities for cooking and washing - really appreciated when you’re away from home for a while!
Stayed 3 nights in May 2025

10/10 Excellent

Meagan Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Evan Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

spiro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Aweome place to relax and unwind Gorgeous pools Staff so friendly Def coming back next year
Stayed 3 nights in Jan 2025

8/10 Good

Nealasni

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Fares

Liked: Cleanliness, property conditions & facilities
Nice work
Stayed 5 nights in Jan 2025

10/10 Excellent

REEM

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful and super approachable staff who gave great advise and recommendations. The property was very clean and comfortable and we really enjoyed our stay!! 😊😍😊
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicola C

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tahnee

Travelled with family
Liked: Cleanliness, room comfort
Beautiful spot
Stayed 7 nights in Oct 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment for family. Reception staff. Ery helpful at recommending activities for us and the pool was fantastic
Stayed 7 nights in Oct 2024

10/10 Excellent

Lindee

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay and the three bedroom option was perfect for our family. The kids loved the pool and our private plunge pool right next to the glass window was perfect for close supervision if the kids wanted to swim while dinner was being made.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property. We had a 3 bedroom and it was quiet and had a lovely view out back and pool was only a few steps out of the front door. It is a decent walk to get into town, but there are several shuttle busses available for $10 unlimited trips per day - this worked well for us.
Stayed 4 nights in Jun 2024

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had the pleasure of staying in one of Pool's 3 bedroom apartments. The unit is a home away from home (with some added luxuries). My family were amazed by the size of the unit and the modern feel. The pool at the complex is to say the least 'first class'. The property manager is absolutely lovely as well.
Stayed 5 nights in Sep 2024

8/10 Good

KAREN KATHLEEN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pool is huge and spectacular and the swim out apartments are fabulous with all modern amenities, the parking is convenient. The only downfall is the apartments don’t have fully blockout blinds lots of early morning light shines in.
Stayed 5 nights in Sep 2024

10/10 Excellent

daphne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
Stayed 3 nights in Aug 2024