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Emotions by Hodelpa Puerto Plata - All Inclusive

4.0 star property

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Photo gallery for Emotions by Hodelpa Puerto Plata - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa Dorada, Puerto Plata, 57000
  • Place, Playa Dorada Golf Course
    ‪7 min walk‬
  • Place, Playa Dorada
    ‪3 min drive‬
  • Place, Mount Isabel de Torres
    ‪5 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪87 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

7.8 out of 10
Good
(59 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Adults Only Room

Superior Adults Only Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Adults Only Room

8.2 out of 10
Very good
(15 reviews)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Jr. Suite

Adults Only Jr. Suite | Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Jr. Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim out Room 18+

Minibar, in-room safe, iron/ironing board, free WiFi

Swim out Room 18+

8.8 out of 10
Excellent
(27 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Bathroom | Shower, free toiletries, hair dryer, slippers

Deluxe Family Room

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Sofa Bed

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About this property

Emotions by Hodelpa Puerto Plata - All Inclusive

Catch some rays at the beach or spend the day relaxing at Emotions by Hodelpa Puerto Plata - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Limited housekeeping is available.
Emotions by Hodelpa Puerto Plata - All Inclusive offers 450 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of Emotions by Hodelpa Puerto Plata - All Inclusive's great beach location. During your stay, you're just a quick walk from Playa Dorada Golf Course. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Amici, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to massages at Evolution Spa
  • Services include a children's club, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Playa Dorada and 7 minutes from Malecón De Puerto Plata
Emotions by Hodelpa Puerto Plata - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Emotions by Hodelpa Puerto Plata - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Plata hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Amici – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Bigaro – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Oregano – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lolita – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Ergos – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Amici
  • Bigaro
  • Ergos
  • Lolita
  • Oregano

Things to do

  • 2 gaming tables
  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Beach volleyball
  • Casino (431 square foot of space)
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Slot machine
  • Snorkelling
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property

Emotions Hodelpa Playa Dorada Hotel Puerto Plata

Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata

Emotions Hodelpa Playa Dorada Puerto Plata

Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel

Hotel Emotions by Hodelpa - Playa Dorada

Emotions Hodelpa Playa Dorada Hotel

Emotions by Hodelpa - Playa Dorada Puerto Plata

Emotions by Hodelpa Playa Dorada

Emotions Hodelpa Playa Dorada

Emotions By Hodelpa Dorada

Emotions by Hodelpa Puerto Plata - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Room cleanses very good, as well as staff outstanding.
Stayed 4 nights in Feb 2026

10/10 Excellent

Milqueya

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026

4/10 Poor

Nermin

This hotel is in need of renovations. The drawers in the room are broken. The laminate on the vanity is bubbling and coming off. The staff were not attentive and we had to carry our bags to the rrom ourselves. This isnt entirely true. There was an attendant willing to helpnus to our room until he wanted to sell us a time share. When we said no he left our bags pointed us to our room and left us in the middle of the path. Food was not good.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2026

8/10 Good

Rick

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
They gave us the wrong room type when we arrived. We payed for a suite. They changed us day two to proper room. Food was average but not great same thing day in day out. Overall had a good time. The beach was good. Would we go back ?????
Stayed 7 nights in Jan 2026

4/10 Poor

Nayeli

It's not that good.
Stayed 2 nights in Jan 2026

6/10 Okay

Cynthia

Stayed 1 night in Jan 2026

4/10 Poor

Ileeana

Stayed 2 nights in Jan 2026

6/10 Okay

Johanna

The good: — It’s centrally located in Puerto Plata and close to POP airport. — The bad: — the food is very hit or miss. If you are Dominican The ugly: —Many of the staff do not seem mindful of hospitality basics. Particularly I notice that many of the female staff are very short with women. — The toilet seat in the room does not fully cover the seat of the toilet. We had two rooms and both were like this. Because the toilet seat was too small for the toilet, you are sitting on the cold bare toilet when you use the bathroom. There may as well have been no toilet seat.
Stayed 2 nights in Jan 2026

6/10 Okay

mariele

Travelled with family
Disliked: Amenities, property conditions & facilities
the rooms bathroom was not in good condition and the lighting in the room was very dingy. the facilities def need improvement and more staff they seem not as many for the amount of people at buffet. the food was great seasoning but the layout of buffet and lighting of the room did not make it appealing at all. Also the bars did not have real liquors very small selection of rum. We could have had an awesome experience if the beach had beach service instead of so many beach sellers.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
I have been to many all inclusive’s but this had to be the worst one! From check in the customer service was horrible! Elisa at customer service? Bad attitude. The staff just was not what i’m normally used to. They were not friendly and not looking to help you. We got harassed by someone looking to give us a demo of their “elite club”. I don’t remember his name but he stopped us and said he needs it for commission. He did not let us leave until we gave him our info. We gave him the wrong contact number and the next day at breakfast he was waiting in front of the buffet entrance door and telling us to go to their meeting and calling us by our names. The food was so bad!! My boyfriend and his sister got stomach sick very bad the entire stay at the resort from the nasty food. The restaurants you need reservations for and we tried to book them early as soon as we checked in and they had none for our group! literally not one reservation so we had to always eat at the buffet. If you are not one of their elite members forget it! The rooms and resort in general are outdated and rotting and falling apart! The room lock was broken, tables at the buffet were broken and wobbly, the ceilings had cracks and falling and leaking. Our sink was falling down, when we put something on it rolled right off because the sink was uneven and they put a replacement holder instead of fixing it. Never would come back or recommend. Roberto was the only staff that worked hard and gave amazing service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

4/10 Poor

yesenia

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This isn't my first time at this hotel; previously, the service was excellent. This time, however, it was the complete opposite. Starting with Eliza, the person in charge of making a restaurant reservation, she was incredibly rude and had absolutely no desire to help us. Incredibly, the only person who made us feel welcome was Roberto, one of the waiters who works at the buffet. The rooms are run-down, and even the food quality isn't the same. Sadly, it wasn't a good experience. I don't recommend it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Arturo

Stayed 1 night in Jan 2026

8/10 Good

Fior

Travelled with family
Liked: Cleanliness
Nice hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
The room was great; the staff were wonderful and helpful. We appreciated the all inclusive package very much and found joy in walking on the beach
Stayed 1 night in Jan 2026

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was superb. We had to turn it off on actions. Staff was excellent and the bar was great.
Stayed 3 nights in Jan 2026

4/10 Poor

dorka

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
La habitacion olia mal, las toallas estaban desgastadas y amarillas, no tenia actividades durante el dia, la musica que ponia casi no se escuchaba, dicen que hay casinos, pero.solo tienen 4 maquinas viejas y dos no funcionan, habia mucjos mosquitos. Durante la nohe estuvo lloviendo y habitacion se lleno de agua,. Lo.unico bueno fue la comida. Por lo.demas no vale el precio
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family vacation, eco-friendly location, super fantastic entertainment and attention to the team at the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. Lots of beach chairs. Christmas dinner was great. Foam pool party. 7 waterfalls trip. Coffee shop was great. If they could fix the mini putting and have putters instead of irons to putt with that would be great. Mexican restaurant was great
Stayed 7 nights in Dec 2025

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was not working so we had to carry our luggage upstairs. nothing functioned including the frig, no help; The main floor of building 12 where we stayed was wet and I slipped and fell and injured my right shoulder , my wife had to help me up as no one available saw a doctor there who informed me that I had to see the ship doctor ( we were going on a cruise) which cost me $445 US and my shoulder still pains and I've sought medical attention in Toronto - truly a bad experience
Stayed 1 night in Dec 2025

10/10 Excellent

Sebasian

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2025