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Hotel Riu Jalisco - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Jalisco - All Inclusive

8 restaurants, breakfast, dinner, brunch served; international cuisine
8 restaurants, breakfast, dinner, brunch served; international cuisine
4 outdoor pools, pool umbrellas, pool loungers
Reception
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

View in a map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • 52 sq m
  • Sleeps 2

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

8.2 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Double Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (U)

8.0 out of 10
Very good
(101 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Double Room, Connecting Rooms (U)

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (Kids Free | C)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Double Room, Garden View (U)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Family Room, Garden View (U)

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, Partial Ocean View (U)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 3 Bedrooms, Garden View (U)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, Garden View (M)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (M)

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, Partial Ocean View (M)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms (M)

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Family Room, 3 Bedrooms, Garden View (M)

  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Garden View (C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (C)

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds

Family Room, 3 Bedrooms, Garden View (C)

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite with Sea View

  • 52 sq m
  • Sea view
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • 28 sq m
  • Sleeps 4

View all photos for Family Room -6 Guests- Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room -6 Guests- Standard

  • 67 sq m
  • Sleeps 6

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4

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About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
At Hotel Riu Jalisco - All Inclusive, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Jalisco - All Inclusive offers 820 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Hotel Riu Jalisco - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Chipotle, one of the property's 8 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the family-friendly amenities
  • 6 minutes by foot from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Jalisco - All Inclusive offers its guests 4 outdoor swimming pools, a health club, a sauna, and a children's pool. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A nightclub, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Hotel Riu Jalisco - All Inclusive. Free self parking is available. A complete renovation of Hotel Riu Jalisco - All Inclusive was completed in December 2025.

Smoking is allowed in designated areas at this 3.5-star Nuevo Nayarit property.

Guests are served a free buffet breakfast daily from 7 AM to noon.
Chipotle – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Agave – This buffet restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.
Sakura – This buffet restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Duomo – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Steak House – This steakhouse only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 6 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Reviews

Hotel Riu Jalisco - All Inclusive Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 640 out of 1463 reviews
Rating 8 - Good. 412 out of 1463 reviews
Rating 6 - Okay. 211 out of 1463 reviews
Rating 4 - Poor. 104 out of 1463 reviews
Rating 2 - Terrible. 96 out of 1463 reviews

Reviews

8/10 Good

Tomislav

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the reception desk. Very rude and unprofessional. I had only one positive experience at reception desk with young girl with dark hair who helped us with my kids bed. Otherwise, food was good, entertainment was great and we enjoyed the beach!
Stayed 7 nights in Aug 2025

10/10 Excellent

M Tereza

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Marina

Travelled with family, Travelled with family and small children
Liked: Staff & service
My husband and I stayed with two kids in one room. The sad part was that there was no door that would separate the bathroom and the hotel room. Property would get really dirty with used drink cups all over the place. Staff is super friendly though. Food is pretty much the same in every restaurant. Water in the pools was visibly dirty. The beach is nice with plenty of chairs available. But they charge $20 for umbrellas. One smoking area with two chairs. Okay overall but wouldn’t go back
Stayed 8 nights in Jul 2025

4/10 Poor

Minerva

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
need update really bad
Stayed 8 nights in Jul 2025

10/10 Excellent

EmmaJean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Patricia Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the price of the trip it’s was okay, my concerns were late food accommodations after 12pm. The only food that was available after 13 was burgers and hotdogs in fridge of a cafe I mean for a resort that low budget stuff, at least have a mini buffet with a small variety for the adults that stay out at the dance club/hall that’s open till 2am
Stayed 7 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at the Riu Jalisco and yet again it was an awesome stay! The food options are endless with their 5 restaurants. The main buffet provides many of different tastes for some with the urge to try Mexican cuisine to the simplest taste of pizza and fries. The rooms had WiFi which was a big plus as some resorts only have wifi in the lobby/certain area. I can’t thank enough for the staff as they were so friendly and made our trip that much more fun!!! Everyday they had activities such as beach volleyball, soccer, ping pong, darts and many more! If you aren’t one to do activities you can easily just chill at the pool or the beach and have some drinks. Some resorts have really rocky beaches but this beach has soft sand so perfect for swimming! It was just my boyfriend and I and it was fun for us adults as they have the adult party/show later evening but would also be great for families as well as they also had a kids show early evening. Would highly recommend riu jalisco and know for a fact that we will be going there again!!
Stayed 3 nights in Aug 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service
The hotel has a nice beach, variety of restaurants and bars. Lots of fun activities to do as well.
Stayed 7 nights in Aug 2025

10/10 Excellent

Monaliza

Liked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Vitaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only thing i didn't like is that they don't have a smoking area, next time i'll spend my vacation on a cruise ship, they take better care of people like me!
Stayed 9 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Mico Gabriel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On me and my girlfriends 3rd night everything was going fine until the next morning our legs and bodies were devoured what seem to look like bedbug bites
Stayed 6 nights in Aug 2025

8/10 Good

Anita Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience!
Stayed 7 nights in Jul 2025

6/10 Okay

Soledad

Liked: Staff & service
Disliked: Property conditions & facilities
I like variety of food
Stayed 3 nights in Aug 2025

6/10 Okay

SOPHIA

Travelled with family
Disliked: Cleanliness
Las palapas de los camastros estan muy pequeñas y no dan suficiente sombra. Yo se que por ser todo incluido y la cantidad de gente y comida y platos que se ensucian son muchos, pero nos tocaron vasos y platos sucios, por lo tanto ya no estuvimos comodos despues. Ojo porque solo te dan una tarjeta por habitación y si la olvidas dentro del cuarto debes ir al lobby con identificación, asi que si dejaste tus pertenencias en tu habitación asegurate de traerla en foto 🙂 La chica que da el show en las noches fue grosera con un huesped durante el show y honestamente no tenia gracia para darlo.
Stayed 5 nights in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

roberto

Travelled with family and small children
Liked: Cleanliness, staff & service
I just came back today after about 4 days of vacation at this Riu Jalisco. It was a family trip, my kids loved the small children area pools. They have 2 small kids pools with slides and play area's. We all loved the beach water is warm, swimmable and plenty of waves. The food selection at the buffets is pretty good. Not spectacular, but they have just enough to make it good. The pool areas for adults are big sized, with a swim up bar. The cons were, all the pools always were dirty with random debris, trash etc. The attendant at the swim up bar was rude to me, they made an issue that i swam to the area with my kids. They're is no sign that children are not allowed near swim up bar. We just wanted some lemonade to cool down. We have been allowed to do this at competitors hotels, without an issue. The night shows were basically non existent, other hotels have awesome night shows. All they had were some sub par musicians. Big negative, no servers near pools or beach areas. All other all inclusive hotels there plenty of staff bringing you drinks. Like i said you get what you pay for. I think it was over all good. All in all i still recommend this place for a family trip, the restaurants, buffets, lobby areas were always very clean. Staff is overall positive and helpful. You'll have fun.
Stayed 3 nights in Aug 2025

4/10 Poor

LUIS

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven Eliot, Maringouin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Lina

Liked: Staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Moe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we stayed in this hotel couples of times before, but unfortunately this time we did not enjoyed our stay. We usually come to rest and enjoy the food. This time as we arrived, there was construction right outside of our rooms and we could not rest. Also, the service was not good in the restaurants. looks like it was understaffed.
Stayed 7 nights in Jul 2025

8/10 Good

Deysi

Travelled with family
Liked: Cleanliness, room comfort
Food was ok. Front desk service was slow. But it helped that i did pre check in. Good family friendly hotel
Stayed 4 nights in Jul 2025